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Phil

Phil

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Phil
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  • Hello! If you want to manage your license key, or want to see which license key is assigned to which domain, head to this topic: https://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool#latest …
    in facing issue fetching site name from betheme downloads Comment by Phil February 2023
  • Hi, Did you save the page and check the front end? Please, attach a link to your website, and I will look closely at this. Best regards
    in Shortcode showing on Page Comment by Phil February 2023
  • Hi, For that, I suggest using the Header Builder. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Customize Action Bar with Action button Comment by Phil February 2023
  • Sorry, but I do not understand. Can you expand your last message, please? Thanks
    in icon and photo not open Comment by Phil February 2023
  • Hi, Update o the bundled plugin can be done through Betheme -> install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to p…
    in Still having issues updating WPBakery and Slider Revolution Comment by Phil February 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Where is the Header Builder? Comment by Phil February 2023
  • I noticed that you are using Header Builder. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
    in Header Settings not working Comment by Phil February 2023
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Problem Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Main logo remains visible under mobile sticky header Comment by Phil February 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Also, turn off all of the plugins, refre…
    in Page gets corrupted when adding timeline or testimonials Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Logo mobile header Comment by Phil February 2023
  • Hi, Option for database reset appears during pre-built website installation. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ Best regards
    in Database Reset Comment by Phil February 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Created New Footer Comment by Phil February 2023
  • Sorry, but you wrote beyond my working time, and I could not answer. Moreover, I do not remember all websites (and access to them), and it is recommended to always attach link to a website. It makes the resolving process faster. However, I found acc…
    in special PRENOTA style in menu Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in BeBuilder not loading Comment by Phil February 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in The builder doesn't load anymore Comment by Phil February 2023
  • Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/756/6DIY7HPJLZK4.png If it is set to a structure other than Plain, resave this settin…
    in Header Template not working. Comment by Phil February 2023
  • Edit the page in Elementor, and proceed with the exact steps as in BeBuilder. https://forum.muffingroup.com/betheme/uploads/911/13W07R3RKCPC.png Best regards
    in Contact form colors Comment by Phil February 2023
  • Hi, We do not have a pre-built section/pre-built website with such a display. But if you upload vertical videos, then they will display this way. Best regards
    in Vertical video display template Comment by Phil February 2023
  • Hi, I suggest using Header Builder. You can learn how to use it on the following video tutorials: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Best rega…
    in Increase mobile logo size Comment by Phil February 2023
  • Hi, Sorry, but link you have sent is not working. Are you sure that it is correct? Best regards
    in Recently added photos are not showing on mobile Comment by Phil February 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Burger menu doesn't work Comment by Phil February 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in menu is not working on mobile Comment by Phil February 2023
  • Hi, Can you explain your problem in more detail, please? Is there any error message? Best regards
    in Insert of pre-built section not working Comment by Phil February 2023
  • A fix for this problem will be included in the upcoming update. We will release it at the latest on Monday. Best regards
    in Bebuilder Templates not creatable or not possible to saving changes Comment by Phil February 2023
  • Sorry, but I quite do not understand. Can you explain that in more detail, please? Thanks
    in Does Betheme limit the amount of content that can be added to a page? Comment by Phil February 2023
  • You do not have a blog page assigned. Please, go to Settings -> Readings, and set up the Posts page. https://forum.muffingroup.com/betheme/uploads/012/KT6YOJB2BD44.png Best regards
    in page blog Comment by Phil February 2023
  • Sorry, but the login credentials you send are not working. https://forum.muffingroup.com/betheme/uploads/011/AYZJDXML2LSQ.png Please send it again but ensure that the credentials are correct. Thanks
    in WooCommerce not installing and demo not configuring correctly. Comment by Phil February 2023
  • Sorry, but I quite do not understand. The pictures should display correctly now. https://forum.muffingroup.com/betheme/uploads/070/J5LZ0SYRZCW6.png Best regards
    in images of products on hover Comment by Phil February 2023
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> Header & Subheader -> Extras and set up the action button. See here: https://forum.muffingroup.com/betheme/uploads/813/4SIABATTV496.png Thanks
    in Header Settings not working Comment by Phil February 2023
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