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Phil

Phil

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Phil
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  • I fixed that on your website. Please, check it. Thanks
    in Header Template not working. Comment by Phil January 2023
  • Hi, Please, try to use the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you will be able to put this shortcode in the Column Text element. Best regards
    in Header Cart Button Customization possible? Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Preview doesnt match with page posted Comment by Phil January 2023
  • Please, recheck that. Wordfance is causing this issue. If this happens again, please, go to the Wordfance firewall settings, activate learning mode, open the page with these problems, update it, and activate Protection again. These steps are also de…
    in Updates not saving - Error Comment by Phil January 2023
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in Attributes for color selection not working Comment by Phil January 2023
  • Hello, Please, check the following link. There you will find instructions about improving your website's loading time. https://support.muffingroup.com/how-to/how-to-speed-up-my-site/ Following the tips mentioned in this guide should make your websit…
    in Inode Limit & Site Speed Comment by Phil January 2023
  • Hi, Please, go to Betheme -> Theme options -> Footer, and you can activate the Back to top button there. https://forum.muffingroup.com/betheme/uploads/063/P2AKN3CZCS8D.png Best regards
    in Link to top/startpage on a onepage Comment by Phil January 2023
  • Hi, Did you follow the steps from this video tutorial?: https://support.muffingroup.com/video-tutorials/building-mega-menus/ Notice that Mega Menu works only with the Header template, so if you do not have it, you should also create it. https://supp…
    in How can I show the mega menu in a particular item? Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in bebuilder is not saved Comment by Phil January 2023
  • I had to make a small modification in the theme files. This fix will also be included in the upcoming update. Best regards
    in not possible to edit a sticky header Comment by Phil January 2023
  • Hi, You can use the simple slider for that: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ Or use loop builder, available from the last updates. https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-buil…
    in Gallery slider Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Can't select Portfolio Categories in Portfolio element Comment by Phil January 2023
  • We are investigating this. I will inform you when I will have new information. Best regards
    in Products Bebuilder update wants a very long time Comment by Phil January 2023
  • Please, go to Betheme -> Theme options -> Global -> Advanced, and ensure that you do not have Templates disabled there. https://forum.muffingroup.com/betheme/uploads/294/UI8KUOT9S2RQ.png Thanks
    in Entering wpml Comment by Phil January 2023
  • Buttons in your slides have icons added, but tags for them are not closed. https://forum.muffingroup.com/betheme/uploads/488/9DJLFGZBA7VV.png I have corrected the first slide. Please, correct rest of them. Thanks
    in my mainpage turn into italic w/out using custom css or chancing the font Comment by Phil January 2023
  • You did not attach FTP access in a private message. However, does it happen on all pages or particular ones? I opened a couple of them, and they load pretty fast. Check the following example: https://forum.muffingroup.com/betheme/uploads/360/K56EV6F…
    in using BeBuilder Blocks Enabled problem Comment by Phil January 2023
  • FTP you sent was not working, but I managed to fix that without it. Please, check if it works correctly now. You might have to clear and refresh your browser cache. Best regards
    in not possible to edit a sticky header Comment by Phil January 2023
  • As there is no new update available, we are not able to check what the reason is. We will have to wait until the next update to see what is it happening. Best regards
    in Auto-update is on but the theme doesn't update Comment by Phil January 2023
  • With such customization, it would be best if you create a product template. I sent a video tutorial in my previous message. https://forum.muffingroup.com/betheme/uploads/147/8NBG5W2S7AFZ.png Best regards
    in tabpage Comment by Phil January 2023
  • The ones you marked with the orange box are tags; in the green box, you have categories. Tags will disappear if you remove all tags from the product edit. https://forum.muffingroup.com/betheme/uploads/501/BICZSE05PZWH.png It will not affect your SEO…
    in labels Comment by Phil January 2023
  • You need to increase the element size. https://forum.muffingroup.com/betheme/uploads/055/LFYMZQ5OIFL9.png If you are new to Betheme and BeBuilder, I suggest checking our video tutorials: https://support.muffingroup.com/video-tutorials/ You can start…
    in small image Comment by Phil January 2023
  • Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You can find the list o…
    in Custom selector (id/class) for a product price html tag Comment by Phil January 2023
  • Now the fix is complete. Please, check if everything is working properly. Thanks
    in Mansory Hover Details - Gap Comment by Phil January 2023
  • You are welcome. ? If you have any other questions or problems, feel free to ask. Best regards
    in Button "Edit with Bebuilder" on pages Comment by Phil January 2023
  • Please, put the CSS code from below to Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 767px){    .mobile-header-mini #Action_bar {    display: block!important;  } } Thanks
    in Entering wpml Comment by Phil January 2023
  • In landscape mode side width changes to the tablet, which is why the menu changes as well. If you would like to adjust it, please, use the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Mobile menu in landscape doesn't work Comment by Phil January 2023
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/flexbox-positioning-with-bebuilder/ There you will find out how to achieve that. Best regards
    in horizontal alignment Comment by Phil January 2023
  • Please, try the URL structure like on the link I sent previously. https://forum.muffingroup.com/betheme/uploads/514/C85FW324O657.png https://forum.muffingroup.com/betheme/uploads/913/UAK3XG31BMQO.png Best regards
    in whatsapp icon Comment by Phil January 2023
  • Hi, It all depends on what your logo presents, your header style, if it is SVG, etc. You must test different logo resolutions and check which suits your website best. Best regards
    in Logo size Comment by Phil January 2023
  • Put it in the Link field. https://forum.muffingroup.com/betheme/uploads/557/LBYNY76ZHLTU.png Best regards
    in whatsapp icon Comment by Phil January 2023
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