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Phil

Phil

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Phil
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  • Hi, No, there is no setting to activate it on iOS. Maybe with some file modifications, it could be possible, but we do not provide help with such customization. Best regards
    in Video background on SECTION doesn't play on iOS Devices Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, go to Betheme -> System status and check if your server meets the requi…
    in "Save" isn´t possible on the pages. Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in my mainpage turn into italic w/out using custom css or chancing the font Comment by Phil January 2023
  • We will add this fix in the upcoming update, so you should not worry about this. Best regards
    in Account menu not translated Comment by Phil January 2023
  • Hi, Is this issue still present in version 26.7.1? If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what m…
    in Header Template not working. Comment by Phil January 2023
  • Hi, Sorry, but I quite do not understand. Can you explain in more detail, please? If you cannot access an element, notice that you can use Navigator in the builder. https://forum.muffingroup.com/betheme/uploads/761/4OQY5H6M8181.png Best regards
    in Builder not working fine with positioning Comment by Phil January 2023
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or, most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingr…
    in transfer Comment by Phil January 2023
  • Hi, You can try to use the Header Builder and put the shortcode inside the Column Text element. Best regards
    in How can I put YayCurrency Switcher Shortcode in Betheme Menu? Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Custom selector (id/class) for a product price html tag Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Working fine in Safari. Not working fine in Chrome. Comment by Phil January 2023
  • Hi, Please, do not share your login credentials on the forum, as others can see them. When I need them, I will ask you to send a private message. To achieve the display you described, you should use Header Builder. Please, check the following video …
    in logo top header Comment by Phil January 2023
  • Hi @sulearif, No, there is no setting to activate it on iOS. Maybe with some file modifications, it could be possible, but we do not provide help with such customization. Best regards
    in Video background on SECTION doesn't play on mobile Comment by Phil January 2023
  • Hi, Did you set up this attribute type as color? Please, check the following video tutorial, and ensure you created it properly: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Best regards
    in Attributes for color selection not working Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Information doesn't appear Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in not possible to edit a sticky header Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in before/after Comment by Phil January 2023
  • Hi, Please, go to Betheme -> Theme options -> Blog & Portfolio -> Blog, and change the style to Photo 2. https://forum.muffingroup.com/betheme/uploads/744/PFSE84Z4U39Y.png Best regards
    in Show categories as category bubbles rather than dropdown Comment by Phil January 2023
  • If the problems started directly after the plugin update, then yes, I suggest downgrading it. Best regards
    in Section hidden Comment by Phil January 2023
  • Hi, You can use the Header Builder for that. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ To insert language selection, go to Appearance -> Menus, add a new menu, and click a button to add a language switcher for that menu.…
    in Entering wpml Comment by Phil January 2023
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and change the height value to zero. https://forum.muffingroup.com/betheme/uploads/327/EZGUKH0CB7T5.png Thanks
    in Remove space between post and Menu Comment by Phil January 2023
  • Hi, There is no option to turn it off. As a workaround, I suggest using a new query loop. You can learn more about this in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-the-loop-builder-introduction/ Thanks
    in Help with Betheme Slider Comment by Phil January 2023
  • 1) Thanks for your opinion. You can leave your suggestion on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest 2) WP user you have sent credentials to, does not have admin rights, so…
    in Wrap settings Comment by Phil January 2023
  • Are there any steps to reproduce this issue? I have set a fixed position in the header template, and it is working correctly. Best regards
    in Header Settings not working Comment by Phil January 2023
  • Sorry, but we didn't get any private message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the requ…
    in Portfolio page dont'work Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Sub-menu hover bug Comment by Phil January 2023
  • We do not have such options. If you would like to achieve that, you would have to edit theme files, and base them on WP functions, but we do not provide help with such customization. Best regards
    in How to connect to database for read and write Comment by Phil January 2023
  • Please, check the following link: https://stackoverflow.com/questions/30344476/web-link-to-specific-whatsapp-contact Thanks
    in whatsapp icon Comment by Phil January 2023
  • 1) Sorry, but you wrote beyond my working time, and I was not able to answer you. There is something wrong with the images themselves. https://forum.muffingroup.com/betheme/uploads/840/FIZJSTI3SQOM.png Did you try reuploading them? If not, please, d…
    in icon and photo not open Comment by Phil January 2023
  • You can create your own product template or try the following CSS code: .single-product .fake-tabs-nav li:not(:first-child){    display: none!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in tabpage Comment by Phil January 2023
  • Did you update Betheme in the meantime? If yes, it erased the modification I made in the theme files. I added it again. https://forum.muffingroup.com/betheme/uploads/234/OURBS7EFPQD3.png https://forum.muffingroup.com/betheme/uploads/035/D7ZCXBBR1KM3…
    in Account menu not translated Comment by Phil January 2023
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