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Phil

Phil

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Phil
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  • Hi, Please, open Theme options, and without changing anything, click the Save changes button. After that, check, if the display on the website is correct. Best regards
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Because IDs are inseparable parts of CSS, and it is the best place to put them in. https://www.htmldog.com/guides/css/intermediate/classid/ Best regards
  • Hi, Sorry, but the link you sent is not working. Are you sure that this URL is correct? Best regards
  • Hello, As the message says .htaccess file access is required if you want to use caching option, we have built into our theme, and if you want to use it and make it work, you should contact your hosting provider. Best regards
  • Hi, This is not Betheme related question. With that, you should contact your server administrator. Best regards
  • Do you have version 26.7? If yes, there was a new update 26.7.1 fixing this problem, so, please ensure that you have this version. Best regards
  • Hi, Unfortunately, there is no setting to achieve that, nor can it be done by CSS. To make it work, you would have to modify theme files, but we do not provide help with such customization. Best regards
  • Hi, These lines are present in the Classic style you choose in Betheme -> Theme options -> Global -> General. To get rid of them, please, switch to the Simple style. https://forum.muffingroup.com/betheme/uploads/820/FQ3P56XJ4API.png Best re…
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • Buttons take their styles from Betheme -> Theme options -> Global -> Buttons, and you can modify it there. Best regards
  • Hi, Please, try to use Navigator to find this element and delete it through it. https://forum.muffingroup.com/betheme/uploads/324/3ATZ1D3PI4T2.png Best regards
  • I have imported a new slider to your page. Now you can compare it with yours, or start again with this new one. https://forum.muffingroup.com/betheme/uploads/331/RA44E8WTYYVP.png Best regards
  • Please, check it now. Everything should work correctly. Best regards
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you send all of the req…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in small image Comment by Phil January 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in labels Comment by Phil January 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in tabpage Comment by Phil January 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
  • Hi, I have passed this info to the dev team. We will take a closer look at it. Best regards
  • We had to correct one function in the theme files. Best regards
  • Hey, Great to see that you manage to fix that. If you have any other questions or problems, feel free to ask. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in CSS Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • We have corrected it on your website. Please, check that. Thanks
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