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Phil

Phil

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Phil
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  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Single product zoom effect has a bug? Comment by Phil January 2023
  • You need to edit the header template. Please, check the following video: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
    in Colors not changing Comment by Phil January 2023
  • In the Slider Revolution settings, you disabled option Include libraries globally. https://forum.muffingroup.com/betheme/uploads/483/VUG6MTI4LOQV.png I turned it on, and the slider works correctly now. Best regards
    in Slider not showing on home page Comment by Phil January 2023
  • Please, turn off all of the plugins, refresh your cache, and check if these errors still appears Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in js errors Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Language has switched to english Comment by Phil January 2023
  • Can you explain in more detail what is happening with the search? It would be best to attach a screenshot showing this problem and a link to your website. Best regards
    in Convert Bebuilder pages to Elementor Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Add content to slider Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins except WooCommerce, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Cart and checkout page out of screen Comment by Phil January 2023
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 I meant that you should edit the files and ma…
    in Create a post type template with ACF plugin Comment by Phil January 2023
  • Hi, What you ask for requires file customization which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
    in Masonry hover details styling Comment by Phil January 2023
  • Hello, There is no setting in WooCommerce to change that. You would have to modify files to achieve that, or use an additional plugin. Best regards
    in Checkout Page Order Comment by Phil January 2023
  • Hi, We did not test this plugin with our theme, and as I know, it is impossible to use BeBuilder within it. Instead, you can manually create a new CPT based on our Portfolio. Best regards
    in Create a post type template with ACF plugin Comment by Phil January 2023
  • Most of the SEO plugins (except RankMath) have difficulties reading BeBuilder content. However, you can use the Builder -> SEO option. Please, check the following link: https://support.muffingroup.com/faq/builder-seo/ Notice that BeBuilder Blocks…
    in Convert Bebuilder pages to Elementor Comment by Phil January 2023
  • Hello, I suggest using Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can set up any icons you want. Best regards
    in change icon action bar (phone, email, etc) Comment by Phil January 2023
  • https://forum.muffingroup.com/betheme/discussion/comment/227654#Comment_227654 Hi, Did you do what OP suggested? If yes, can you tell me if it helped? If it did not help, please, let us know, attach screenshots showing your issue, and a link to your…
    in Website didn't cloned correctly Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Slider not showing on home page Comment by Phil January 2023
  • Hi, 1) There is no setting for that. You would have modify the files, but we do not provide help with such customizations. 2) Open the product list template and there you will be able to change the price color. https://forum.muffingroup.com/betheme/…
    in How to edit this? Comment by Phil January 2023
  • Hi, What you are referring to is the action button. Please go to Betheme -> Theme options -> header & subheader -> extras and change the action button. See here: https://forum.muffingroup.com/betheme/uploads/539/B52YQG7…
    in There is a buy now button showing in the top right corner of my site (imported from the theme) Comment by Phil January 2023
  • Hello, I suggest using Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ With it, you can set up any icons you want. Best regards
    in How to change phone and email icons in header's action bar? Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in When I activate the theme, I see just a white page. Comment by Phil January 2023
  • Hello, 1) There is a bug in the theme files. We need to take a closer look at it. Please put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. body.keyboard-support .image_frame .image_wrapper:not(.hover-seco…
    in Spacing Issue Comment by Phil January 2023
  • Hello, On the home page, you have a Slider Revolution at the top, and other pages have a Subheader, which is part of the Header. In the theme options, there is information that Header and Footer are disabled on the 404 page. https://forum.muffingrou…
    in Error 404 Redirect Comment by Phil January 2023
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. Thanks
    in Header editor is not working Comment by Phil January 2023
  • Hello, This setting refers to the shop product list, not the image of a single product. Image size in a single product depends on the layout style you choose in the Theme options, or on the size you set up in the product template (if you are using i…
    in Customize single product image size Comment by Phil January 2023
  • Hello, Can you explain in more detail where you would like to remove it, please? In your screenshot, you point to an icon that does not have a link. Best regards
    in how remuve link Comment by Phil January 2023
  • Hello, These are two completely different builders and have different construction, so there is no option to do such a conversion. However, can you tell me why you want to do this, please? Thanks
    in Convert Bebuilder pages to Elementor Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Language has switched to english Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in js errors Comment by Phil January 2023
  • Hi, Please, use the following code instead: .mfn-header-menu .mfn-menu-li .mfn-submenu{  width: 310px; } Thanks
    in Subemenu, width Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in you no longer see editor bar options Comment by Phil January 2023
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