Phil
Phil
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- Phil
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
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Please, try this one: .woocommerce-checkout input[type="text"], .woocommerce-checkout input[type="tel"], .woocommerce-checkout input[type="email"], .woocommerce-checkout textarea, .woocommerce-checkout .select2-containe…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
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You should set it up in the YOAST in the category edit. https://forum.muffingroup.com/betheme/uploads/759/RI6G0N14Q5WS.png SEO fields in the templates are not conjoined and do not work (we will remove them to avoid confusion anymore). Best regards
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Hello, What demo did you import? Did you import BeBuilder or Elementor version? Which builder are you trying to use to edit pages? Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will b…
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Hi, What you ask for requires file customization, which in reference to Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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There was a bug in the theme files, which we had to correct. This fix will also be included in the upcoming update. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance befo…
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Hello, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find the possible reason for this, and how to fix it. If this will not help, please, let me know an…
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Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .portfolio-item .image_wrapper a{ text-align: center; } Thanks
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I can see that you created a new discussion for that. I will answer you there. Thanks
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Hi, 1) Can you explain in more detail what is not working in the menu? When I checked it, everything worked. 2) You can recreate these attribute swatches. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/ho…
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WordPress changed the widget area and widget constructions a while ago, and sometimes they display these messages. If everything is working fine, you should not worry about them, but if you want to get rid of them, I suggest installing the Classic W…
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There was a bug in the betheme files. We need to look closely into Header conditions, and we hope to correct that completely in the upcoming update. Best regards
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We need to look into the files, and without FTP access, we will not be able to do that. Best regards
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1) We need to correct the slider. You can wait until we correct it and import it again, like in the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolution/ or you can correct the mobile di…
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Hello, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find a reason for this and how to fix it. Best regards
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Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and clear the Top Bar border bottom field. https://forum.muffingroup.com/betheme/uploads/694/0DLYODRUAQFX.png Best regards
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Hello, There is no setting to change that; it is hardcoded in theme files. If you would like to change that, you would have to edit files, but we do not provide help with such customization. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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There is a CSS code from the plugin that overwrites ours. https://forum.muffingroup.com/betheme/uploads/877/OGL55W67XZ8B.png We did not test this plugin with our theme and do not support it, so I do not know what this CSS stands for. You should cont…
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Hi, Please, go to Betheme -> Theme options -> Blog & Portfolio -> Portfolio, and change it there. https://forum.muffingroup.com/betheme/uploads/124/M71AU7Q5OT51.png Best regards
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Hi, The checkout form takes its styles from Betheme -> Theme options -> Colors -> Forms, and it can be modified there. However, if you do not want to change other form styles, you will have to use a custom CSS code. Do you want me to help w…
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When we tried to log in to your FTP today, the login credentials did not work. https://forum.muffingroup.com/betheme/uploads/534/D8QR89SXRSVS.png Did you modify them? Can you resend them, please? Thanks
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
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We have corrected it on your website. Please, check that. Best regards
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I still did not get any message from you. Did you get any response from us? Best regards
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Plugin Video Conferencing with Zoom causes this issue. After I deactivated it, the display was correct. https://forum.muffingroup.com/betheme/uploads/873/LV72GDQGKEJ9.png Best regards