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Phil

Phil

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Phil
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  • Hello, You will have to deregister the license key from your local host and register it on your live website. Best regards
    in using purchase key in local host Comment by Phil January 2023
  • Hello, Please, attach a link and screenshot showing the post where it is not working. I could not find a blog page on your website. Best regards
    in Post featured images not loading Comment by Phil January 2023
  • Hello, The spacing comes from the deprecated padding settings for sections. You can read more about deprecated here: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ I suggest removing padding options from there, and set t…
    in Change Spacing on website Comment by Phil January 2023
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in My account and search options Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Issue with Shop Header template - not displaying in Shop Page Comment by Phil January 2023
  • Hi, You have coming soon enabled on your website, so I could not check that. Can you turn it off for a while, please? Thanks
    in Header - Change Default Header, Elementor / Slider Revolution Comment by Phil January 2023
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
    in Arrows+Preview to switch between Portfolio Items Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Templates don't work Comment by Phil January 2023
  • Hello, Do you have an account page created and assigned in the WooCommerce settings? https://forum.muffingroup.com/betheme/uploads/018/D5CILOZYD494.png Please check the Account creation options under the Accounts & Privacy tab. https://forum.muf…
    in My account and search options Comment by Phil January 2023
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in “The package could not be installed. The package contains no files.” error Comment by Phil January 2023
  • Hello, Do you have the newest version of Betheme installed? If not, please, update it. Also, please, go to Betheme -> System status, and check if your server meets theme requirements. Best regards
    in Can not download demo content, and plugins with valid license key Comment by Phil January 2023
  • Hello, Please, check the following link on how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Thanks
    in BeBuilder CSS HTTP Comment by Phil January 2023
  • Hello, Sorry, but we provide this forum in English only. Please, rewrite your question in English. Thanks
    in Títulos y menu del fono los necesito en blanco Comment by Phil January 2023
  • So everything is working fine now? Is there anything else I can help you with? Best regards
    in Overlayed Display Comment by Phil January 2023
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Can you tell me what demo you tried to install…
    in After running Setup Wizard with pre-build theme only 404 message Comment by Phil January 2023
  • Hi, Purchase codes (license keys) are not included for plugins bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because the plugins ar…
    in Unable to upgrade to premium version Comment by Phil January 2023
  • Hi, What testimonials are you using? The classes you mentioned do not belong to testimonials from Betheme. Best regards
    in Larger images in testimonial Comment by Phil January 2023
  • Thanks for telling me how you managed to solve this problem. If you encounter any other problems, feel free to ask. Best regards
    in Site Stuck in Maintenance Mode Comment by Phil January 2023
  • I have checked your website with iPhone 12 in Chrome, and the menu works correctly. https://forum.muffingroup.com/betheme/uploads/581/YWEYI0RJGV96.png Are there any steps to reproduce this issue? Best regards
    in Burger Menü Comment by Phil January 2023
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in add to cart button on single product page is not translated Comment by Phil January 2023
  • We have Betheme installed on the local host with PHP 8.2.0 and MySQL 8.0.31, and everything is working properly. Are you using XAMP, MAMP, or something else? Did you try selecting different tabs in the theme options? Did you check Betheme -> Syst…
    in Theme options not showing up Comment by Phil January 2023
  • Hello, Do you have a shop page created and assigned in the WooCommerce settings? Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-use-woocommerce-with-betheme/ Best regards
    in Adding a Product Comment by Phil January 2023
  • Master values are still unchanged. Please, contact the hosting provider to increase the Master Value. https://forum.muffingroup.com/betheme/uploads/869/NYN2S9VPDO87.png About the builder showing a 404 error, Please go to Settings -> Permalinks, a…
    in Be theme Templates not working Comment by Phil January 2023
  • Hey, Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum…
    in Wrong Link hover Color Comment by Phil January 2023
  • I can see that you are using an Elementor. Please, check if the same thing happens when you switch to another theme like Twenty Twenty. Thanks
    in Motion Effects Comment by Phil January 2023
  • Hi, I passed this info on to the dev team. For now, please use the following CSS code: @media only screen and (max-width:767px){ .woocommerce.columns-4 ul.products li.product{    width: 48%!important; } .woocommerce.columns-4 ul.products li.product:…
    in webshop lay out on mobile devices Comment by Phil January 2023
  • Hi, Elementor styles (font-size: var( --e-global-typography-secondary-font-size );) overwrite styles from Betheme. Elementor is not our product, so we cannot tell you exactly where this comes from. It could be your custom CSS code, but it might also…
    in change the size and font of ACTION BAR Comment by Phil January 2023
  • Sorry, but you wrote beyond my working time, so I could not answer you. You have a Header style set to Shop Split. If you want the style from your first screenshot, you must set up a Split menu style. https://support.muffingroup.com/video-tutorials/…
    in I really need to help about header i can't set the header like this i need to do it's urgent Comment by Phil January 2023
  • Hi, I suggest using the Footer Builder. https://support.muffingroup.com/video-tutorials/footer-builder/ With it, you can build a Footer as you described. Best regards
    in Copyright Footer with Social Bar Comment by Phil January 2023
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Steynshoop - Conference Venue Page Comment by Phil January 2023
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