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Phil

Phil

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Phil
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  • Did you try the suggestions I mentioned in the third point? If the Slider Revolution team has not resolved vulnerabilities in their plugin yet, we have to wait for an update from them. Best regards
    in Security checkup Wordpress Comment by Phil June 12
  • We have corrected it on your website. Please check it out now. https://forum.muffingroup.com/betheme/uploads/183/SACV40J76SNR.png Best regards
    in Filter not working Comment by Phil June 11
  • Thank you for the update. Let’s break this down and get everything running smoothly and securely for you. 1. Slider Revolution Update & License Error Slider Revolution is included as a bundled plugin with Betheme. This means you do not receive o…
    in Security checkup Wordpress Comment by Phil June 11
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link to thi…
    in Filter not working Comment by Phil June 11
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact, and we will check what the reason might be. Notice! Please attach a link t…
    in Elements are not previewing correctly Comment by Phil June 11
  • Hi, Please try to use the Transform hover options available in the elements settings: https://forum.muffingroup.com/betheme/uploads/395/7CNEKC8YPOPZ.png Transform on hover was used in this demo, for example, https://muffingroup.com/betheme/website/p…
    in Animated Team/Contact Cards on Hover? Comment by Phil June 11
  • You must change the positioning of the section background. This is Services page: https://forum.muffingroup.com/betheme/uploads/763/R2NSWAREC20G.png This is the About page: https://forum.muffingroup.com/betheme/uploads/977/0ARWL1BY9GBY.png Best rega…
    in Mobile Formatting Comment by Phil June 11
  • Hi, There is no easy way to import a particular element from another demo. But there is a possibility of creating a staging domain where you can install the Funeral2 demo, and then copy the element you need to your current website. https://support.m…
    in How to take 1 element from another theme Comment by Phil June 11
  • Portfolio page should be assigned as described here: https://support.muffingroup.com/video-tutorials/how-to-set-up-the-blog-and-portfolio-pages/ Portfolio categories can be added here: https://forum.muffingroup.com/betheme/uploads/772/DJVUY62P82VP.p…
    in Ajax on input change not working on Filter Form Element Comment by Phil June 11
  • I mean that you should install and activate a basic theme like Twenty Twenty-Five to see if the same behavior occurs with it. Thanks
    in The price table page on my website isn't loading on mobile. What could be the problem? Comment by Phil June 11
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Overlay Menu Background is Transparent – How to Disable Transparency? Comment by Phil June 11
  • Sorry, but your screenshot is not in English, so I do not understand it. Anyway, as I mentioned earlier, Slider Revolution is not our plugin, so except for providing the newest available update, we cannot do anything else. About the Betheme, can you…
    in Security checkup Wordpress Comment by Phil June 11
  • Hi, Portfolio slider element does not have such an option, unfortunately. However, you can achieve that by using the Query Loop feature. https://www.youtube.com/watch?v=maE0FuFIhjQ&list=PLyfUqkbtW2kxq8AY0SivMxX7kf2H9Y-Wf Best regards
    in Can we have titles appear? Comment by Phil June 11
  • Hi, We have located the root cause of this issue. It will be resolved in the upcoming update. Best regards
    in BEtheme licence keeps disappearing from main website and sub domains. Comment by Phil June 11
  • Hello, Please see the following article: https://support.muffingroup.com/faq/what-does-the-outdated-woocommerce-template-message-really-mean-2939/ Thanks
    in Old woocommerce version Comment by Phil June 10
  • There is a newer version available. Please recheck that in Betheme -> Plugins. Best regards
    in Security checkup Wordpress Comment by Phil June 10
  • Hi, Please note that the URL structure (permalinks and page hierarchy) is entirely managed by core WordPress functionality and is not controlled or determined by the Betheme theme. Because of this, your question is not related to Betheme itself. To …
    in Parent section of a page Comment by Phil June 10
  • I believe that you mean BeBuilder, not BeCustom. There is no dedicated table element in BeBuilder, so you have to use a custom HTML structure. But you can use an online generator like this one: https://divtable.com/generator/ https://forum.muffingro…
    in becustom table Comment by Phil June 10
  • Thanks for the explanation. We were able to reproduce that, and it has been corrected on your website. Please check it out. Best regards
    in BeBuilder saving page is not completing Comment by Phil June 10
  • Thanks for letting us know. If you have any other questions or problems, feel free to ask. Best regards
    in Newly purchased licence key not working Comment by Phil June 10
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what the reason might be. Notice! Please attach a link to…
    in Elementor not loading Comment by Phil June 10
  • Hi, Do you have the newest version of Slider Revolution installed? It is not our plugin, so if there are any vulnerabilities, then we have to wait until the Slider Revolution team releases a fix correcting that. You can update the bundled plugin fro…
    in Security checkup Wordpress Comment by Phil June 10
  • I am happy to see that you found the culprit, and thanks for the explanation. Please let me know if I can help with anything else. Thanks
    in BeTheme Demo Import Issue Comment by Phil June 10
  • This will be fixed in the next update. Best regards
    in Product Filters: Only show relevant options to current category Comment by Phil June 9
  • Hi, None of the things you mentioned are plugins, and they never were in Betheme. Mega Menu is a template, and it can be added in the templates tab: https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Portfolio and news are post ty…
    in Plugin Betheme post / portfolio / megamenu Comment by Phil June 9
  • Before sending anything, please do a test as I mentioned earlier by switching to another theme, and let me know about the results. Thanks
    in The price table page on my website isn't loading on mobile. What could be the problem? Comment by Phil June 9
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Padding not being applied on popups in template Comment by Phil June 9
  • Hey, Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum disc…
    in Line breaks stripped from CPT in BeTheme template output Comment by Phil June 9
  • AJAX filtering works only on archive pages. So it must be either a main portfolio page or a portfolio category. Best regards
    in Ajax on input change not working on Filter Form Element Comment by Phil June 9
  • Do you have the following option enabled in your Filters element?: https://forum.muffingroup.com/betheme/uploads/042/M99XRGGQOE7J.png Best regards
    in Product Filters: Only show relevant options to current category Comment by Phil June 9
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