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Phil

Phil

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Phil
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  • It is fixed on your website. Please, check that. Thanks
  • One of your unsupported plugins changes the color picker in the theme option removing the # at the beginning, causing this issue. https://forum.muffingroup.com/betheme/uploads/673/1M0EJOJPSV7N.png The screenshot shows how it looked when I deactivate…
  • Hi, Did you try to adjust the tablet display in the Builder? https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Best regards
  • Sorry, but the login credentials you have sent are not working. https://forum.muffingroup.com/betheme/uploads/029/RFUIT0EVJMLA.png Please, resend the WP access, and ensure that it is working correctly. Best regards
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Sending incorrect or incomplete dat…
  • If you want to send us a private message, please, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check that. Notice! Please attach a link to this forum discussion. Thanks
  • It should be in your cPanel, but I do not handle server configuration, and it would be best if you contact your server administrator. Best regards
  • Sorry, but this is not Betheme related question, and we do not provide help with file customization. With your question, you should contact your web developer, as I mentioned in my previous message. Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
  • Unfortunately, not. There is no demo with such a Mega Menu yet. Best regards
  • Hello, 1) Go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Right icon color. https://forum.muffingroup.com/betheme/uploads/328/39CGZOZYS3SC.png 2) To achieve that, you would have to use the Header Builder: https://…
  • Hello, 1) There is no setting to activate those. If you would like to see this feature in the future update, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest …
  • Hi, Thank you for your kind words! They mean much fur us. ? We are always happy to help and wish you a happy and peaceful Christmas too. Best regards, and a happy New Year
  • 1) The blue background comes from your custom CSS in Appearance -> Customize. https://forum.muffingroup.com/betheme/uploads/401/VYJ11JMUGG09.png 2) The burger icon color comes from Theme options -> Colors -> Menu. https://forum.muffingroup.…
  • You did not attach the FTP access, only the WP dashboard. Please, send it. Best regards
  • Please, check the following tutorial: https://www.youtube.com/watch?v=EqFxeluk4U4 Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
  • Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and you can change this link there. https://forum.muffingroup.com/betheme/uploads/230/ZX2IQ6228A1Q.png Best regards
  • Please, do not share your login credentials publicly on the forum, as others can see them. Do you have minifying/caching tool enabled on your server? If yes, please, disable it. It probably is called Litespeed, and check if the problem persists. If …
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, import this demo again, but have only the require…
  • The code is working, but there is no background. https://forum.muffingroup.com/betheme/uploads/242/2IO6RW403D2B.png Did you set it up in Betheme -> Theme options -> Colors -> General? https://forum.muffingroup.com/betheme/uploads/386/O9KJEB…
  • Hello, The Header you have comes from a Header Builder template, and if you want to change it to a header from Theme options, you need to deactivate it first by removing the template or switching to draft. Also, the website styles must load, which i…
  • Hello, Please, go to Betheme -> Theme options -> Global -> Advanced, and check if you do not have Templates disabled. https://forum.muffingroup.com/betheme/uploads/343/NMDL6A15XOKG.png If there are active, please, turn off all of the plugin…
  • Hi, Great to see that you found it. If I can help with anything else, please, let me know. Thanks
  • Hello, Please do not create duplicate discussions. I will answer you in the first one you created. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
  • Hello, You need to edit the product list with the product template, not through the shop page. https://support.muffingroup.com/video-tutorials/how-to-create-custom-template-for-the-shop/ Best regards
  • 3) Please go to the Advanced tab of the icon element, and set the width to inline. https://forum.muffingroup.com/betheme/uploads/528/9WM650M7CSY9.png 4) In Betheme -> Theme options -> Footer, set the style option to HIDE. https://forum.muffing…
  • Sorry, but the screenshot did not help me understand what you want to achieve. Can you explain it in more detail, please? Thanks
  • Hi, In the Builder settings, switch the Column text editor to Code, refresh the page, and try editing it then. https://forum.muffingroup.com/betheme/uploads/822/XLEVL2DX46PT.png Thanks
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