Phil
Phil
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Hi, The Header image is necessary only for the Intro Header style, and it has to work this way. However, if you are not using the Intro Header style, you do not have to set it up, and the Featured image will appear at the top of the post. Best rega…
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and set the Style: Line below Menu. https://forum.muffingroup.com/betheme/uploads/825/GS4JICSCQ2YK.png Best regards
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Hello, First, you need to create a sidebar for WooCommerce. When you do that, edit the Shop page, and in the Page Options, set the Off-canvas sidebar. https://forum.muffingroup.com/betheme/uploads/254/N6X621P0PJ63.png Best regards
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Hi, Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out to how to handle it. Best regards
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Hello, 1) Did you check if the sidebar is not selected in the template options? 2) The change of the size of the woocommerce images should be done in the WordPress customizer tool as you showed in the screenshot. More information in the link below: …
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Hello, When I opened your website, it showed me the Under Construction page. Can you disable it for a while, please? Thanks
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1) Use the following CSS code: #Top_bar .menu li ul li{ width: 250px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. 2) Please, go to Betheme -> Theme options -> Header & Subheader -> Extras, and check the…
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Hi, Great to see that you handled it. Will take your suggestion into account. Best regards
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Hi, If you have SVG file upload enabled in the Betheme -> Theme options -> Global -> Advanced, then you should be able to put the SVG in the media library and put it on the page with the Image element. https://forum.muffingroup.com/betheme/…
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Hi, What you ask for requires file customization, which is not allowed in reference to the Item Support Policy. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer.…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Hi, Can you attach a screenshot showing your issue, please? I do not want to misunderstand you. Thanks
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The Header can be assigned globally for the whole website by setting its conditions to Include: Entire Site. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
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Hello, https://forum.muffingroup.com/betheme/discussion/comment/226080#Comment_226080 Sorry, but you wrote beyond our working time, and we could not answer you. Please, turn off all of the plugins, refresh your cache, and check if the problem persi…
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes. Also, we cannot recommend any plugins other than the ones we support. You can find the list on this page in the …
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, and uncheck the option Align Right. https://forum.muffingroup.com/betheme/uploads/548/L4SJ9BP1QAYY.png Thanks
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The constructions of elements are defined in the theme-shortcodes.php file. Best regards
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Hi, It is a part that appears above the header. https://forum.muffingroup.com/betheme/uploads/099/91RH8RB5607D.png You can see more about it in the following video tutorial (0:55): https://support.muffingroup.com/video-tutorials/workshop-custom-head…
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The .htaccess file Access is required only when you want to use the caching option from the Theme Options, so it should not have caused this issue. Best regards
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Hello, It is a short description of this product. So if you want to get rid of it, you need to edit this product. https://forum.muffingroup.com/betheme/uploads/744/HYHA4HMLLOKP.png Best regards
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
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Hello, For building the hero slider, we always use Slider Revolution or BeBuilder. On this pre-built website, we used Slider Revolution. Best regards
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Hello, Variations are conjoined with the add to cart button by default in WooCommerce, and it does not depend on us to separate them. However, you can write a custom CSS code to hide the button only and put it in Betheme -> Theme options -> Cu…