Phil
Phil
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- Phil
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The FTP access you have sent leads to a folder without WP installation. Please change the destination folder for that account, or send me another FTP access. Thanks
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Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
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Hi, Please, use the following tool: Favicon Generator. Generate a favicon with it, put it in your theme options, and check if it appears. Thanks
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Sorry, but the website you have sent is not using Betheme. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#…
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You had a custom height assigned to the section. I was switched to Default, but the value you put there was not deleted. Moreover, the wrap on the right has an Offset top: of 200px. I have cloned that section on this page, made modifications to it, …
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Open the screen options, and check the Link Target. Then under the menu item, check the Open link in a new tab option. https://forum.muffingroup.com/betheme/uploads/791/2BPBOUUCVF3I.png Thanks
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This section has padding set in the deprecated section. Please, check the following link about that: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Best regards
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Hi! Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Before updating, I suggest creating a backup of your w…
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Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/responsive-editing-in-bebuilder/ Thanks
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Tested it with the Galaxy S22 Ultra, and the video works correctly. https://forum.muffingroup.com/betheme/uploads/637/MMATOM6L85GU.png However, as I mentioned before, not all devices handle video backgrounds. Best regards
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Hi, Please, check the following video tutorial showing how to adjust the mobile display: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ Thanks
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You are using a deprecated plugin, Header Builder. Please, use instead Header Builder 2.0, which is part of Betheme (is not a plugin) and can be found in the Templates tab. Check the following video tutorials: https://support.muffingroup.com/video-t…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you…
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Hi, The background video on mobile devices is hidden by default because not all devices handle it. If you want to show it, you can use the following CSS code: @media only screen and (max-device-width: 959px){ body .section.has-video .section_video{ …
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Hello, Please, check the following link on how to handle that: https://support.muffingroup.com/faq/why-muffin-builder-content-does-not-save/ Thanks
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Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will find an option to Hide them. https://forum.muffingroup.com/betheme/uploads/057/S3VMA68NGGO0.png Best regards
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Hi, FontAwesome is in the Betheme package, so it is already locally on your server. Best regards
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Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard. You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme lice…
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Hi, Please, try the following code: .section-post-related .section-related-adjustment > h4{ font-size: 30px; } Thanks
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Sorry, it was not added in that update, but it will be in the upcoming one. Sorry for the obstacles. Best regards
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The "be_setup_wizard" is a page necessary for our Setup Wizard to work correctly, and it should be automatically deleted. We are investigating why sometimes it is not deleted and working to correct that. If it appears, please, delete it. …
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Please, use the following CSS code: .products .image_wrapper:hover .attachment-woocommerce_thumbnail{ opacity: 0; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hi, You can upload it manually through Betheme -> Theme options -> Fonts -> Custom. https://forum.muffingroup.com/betheme/uploads/325/IP1ELIZ8B8LA.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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You need to use the String Translation. https://forum.muffingroup.com/betheme/uploads/030/VW88X0VT3YZ7.png Thanks
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Hi, You can use the Import/Export option in the builder. https://forum.muffingroup.com/betheme/uploads/536/5ALH4NAKH11C.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…