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Phil

Phil

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Phil
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  • Glad I could help. ? If you have any other questions or problems, feel free to ask. Best regards
    in Getting an error "Trying to access array offset on value of type null" for elementor elements Comment by Phil December 2022
  • Hi, The error you get most likely comes from your child theme, and it is probably the root cause for that. Can you explain in more detail what is not updating when you have an active parent theme? Is there any error message? Best regards
    in BeBuilder not loading Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Header / Footer Missing from Editor Comment by Phil December 2022
  • Your child theme hides the Tools tab. After I switched to parent, it is available. https://forum.muffingroup.com/betheme/uploads/374/2MFXUPS7PO7B.png https://forum.muffingroup.com/betheme/uploads/225/MAV5SYYM82E2.png Best regards
    in Updated Betheme to 26.6.5, site has no Tools option to clear CSS Comment by Phil December 2022
  • Hi! Please head to the link we provided below, where you will find all of the information on how you can update the theme successfully. https://support.muffingroup.com/faq/how-to-update-betheme/ Thanks
    in License on old version BeTheme 14.0.1 Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Admin Bar Disappeared Comment by Phil December 2022
  • Hi, Purchase codes (license keys) are not included for plugins that are bundled into the theme. It’s because of the Themeforest license & agreements. This applies to all themes, of course. However, there is no need to use this code because t…
    in Invalid license code. Comment by Phil December 2022
  • 1) It can be enabled/disabled in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/528/TWECYN0STFXW.png 2) It seems that you have elements hidden for tablet and mobile in the Slider Revolution. Pleas…
    in Sales button on top Comment by Phil December 2022
  • There is also a password on your pages: https://forum.muffingroup.com/betheme/uploads/504/E1QIED9ZKEXZ.png Can you send it? Thanks
    in Wrong display in mobile Comment by Phil December 2022
  • Please open your website in Firefox HTML mode (CTRL+U) and check the HTML errors you got. If you see any, please fix them first. Open the browser console, and check if you have any errors in the console, both in the builder and on the live page. Rig…
    in Add content to slider Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and change the Header background. https://forum.muffingroup.com/betheme/uploads/847/L77MZQ2OV671.png Best regards
    in Change the color of the website as it opens. Comment by Phil December 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
    in On Cart page, remove items button not working Comment by Phil December 2022
  • Hi, Yes, it is possible. You can add new pages like with any other website. Best regards
    in Convert to OnePage to MultiPage Comment by Phil December 2022
  • Hi, It seems to be a problem that occurred after the recent Contact Form 7 update. Between input fields, it adds empty <p> tags which are causing the layout problem. Please, put the following code in Betheme -> Theme options -> Custom CS…
    in Contact Form Comment by Phil December 2022
  • Yes, you are correct. You will have to open each of these pages and edit them. Page templates always worked this way, you can import the content, but it is not dynamic, and changes in the page template do not affect the pages where it was used. Bes…
    in Working with templates / blocks Comment by Phil December 2022
  • Hi, Reverse columns in the Section options work for the Wraps within that section. If you want to reverse columns in the Wrap, you need to open the Wrap options, and also, on mobile view, the column items should be next to each other (1/2 size) beca…
    in Reverse Columns on mobile does not work as expected? Comment by Phil December 2022
  • Hello, 1) You need to add a translation to the Header Template. https://forum.muffingroup.com/betheme/uploads/208/GO5H9N4AY5GB.png When you add it, you will have to open the translated template and update it to assign it to the correct language. htt…
    in Sales button on top Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Responsive not working Comment by Phil December 2022
  • Please, go to Betheme -> Theme options -> Global -> Logo, and check the Remove max-height & padding for Sticky Logo option. https://forum.muffingroup.com/betheme/uploads/723/17PWJ0DZCTZ4.png If you would like to increase it more, you ca…
    in Preview problem Comment by Phil December 2022
  • Hi, It will be fixed in the next update. If you need to fix it now, please, edit class-mfn-elementor-widget-list.php and class-mfn-elementor-widget-icon-box.php files, and: find: $settings['icon'] = $settings['icon']['value']; $settings['image'] = …
    in Getting an error "Trying to access array offset on value of type null" for elementor elements Comment by Phil December 2022
  • Please, add the ID to the Section instead, and the anchor links will lead to the beginning of that section. https://forum.muffingroup.com/betheme/uploads/551/9T1FLRP5856X.png https://forum.muffingroup.com/betheme/uploads/727/24W46GRQOIY3.png Best re…
    in Anchor link dropping too far down each div please help. Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Colors -> Header, and set the Subheader colors. https://forum.muffingroup.com/betheme/uploads/140/5WIB02JFSW3E.png Best regards
    in Set up the header for all pages in one step Comment by Phil December 2022
  • Hi, 1) You can put it with HTML <img> tag in the Menu. https://forum.muffingroup.com/betheme/uploads/658/GWVZKU2B8XVV.png 2) No, there is no option to add a search bar there. It can only display the search icon. 3) Those are icons from Betheme…
    in Insert an image in the mobile menu Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in breadcrumbs not displaying Comment by Phil December 2022
  • Please, put the following JS code in Betheme -> Theme options -> Custom CSS & JS -> JS, and check if the problem persists. jQuery(function($){    $(window).load(function(){       $(window).trigger('resize');    }) }) Thanks
    in Issue with adjusting paddings in mobile version Comment by Phil December 2022
  • Every <p> tag in the Column Text element has a default bottom margin. https://forum.muffingroup.com/betheme/uploads/324/W3CCKPS8W2SW.png You can add top padding to the Column Text element or use inline CSS to erase this margin. https://forum.m…
    in text VERTICAL ALIGNMENT Comment by Phil December 2022
  • So everything is fine now? Do you not need this plugin for your website? Best regards
    in Translation changes by itself Comment by Phil December 2022
  • Hi, The Mega Menu templates work only with the Header template. Please, check the following video tutorial on how to build it: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Add a product or image in the megamenu Comment by Phil December 2022
  • Hey, 1) This message you got could mean that your license key is used on more than one domain. In order to resolve that, you should use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-reg…
    in Betheme upgrade & license problem Comment by Phil December 2022
  • Hi, It would be best to divide this menu into two menus and put the menu elements in the Mega Menu templates next to each other. https://support.muffingroup.com/video-tutorials/how-to-use-mega-menu/ Best regards
    in Adjust the mega menu Comment by Phil December 2022
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