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Phil

Phil

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Phil
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  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Menu links and another link doesn't work Comment by Phil December 2022
  • To check the root cause, I need access to your website. Can you put it online temporarily? Best regards
    in Add content to slider Comment by Phil December 2022
  • To check the root cause, I need access to your website. Can you put it online temporarily? Best regards
    in Betheme Setup Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in (red) borders on click can not be switched off Comment by Phil December 2022
  • Please, check the 13:10 minute on the Footer builder video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ There you will see how to add the menu to the footer template. Best regards
    in Widget in the footer too narrow Comment by Phil December 2022
  • It should be unchecked. This menu replaces the social icons from the theme options. If you need to have these menu items and social icons, add them to the menu. https://support.muffingroup.com/how-to/how-to-add-icons-to-menu-items/ Best regards
    in Social, Facebook/Twitter and Instagram icons are not displayed Comment by Phil December 2022
  • It comes from the Footer template. Please, check the following video tutorial on how to edit it: https://support.muffingroup.com/video-tutorials/footer-builder/ Thanks
    in Subscription form on mobile view Comment by Phil December 2022
  • Hi, In Appearance -> Menus, open the Screen Options, and see if you have Product categories checked. https://forum.muffingroup.com/betheme/uploads/069/QFG8APSZLUSF.png Best regards
    in new product category not displays in appearance>menus Comment by Phil December 2022
  • It displays like this for me: https://forum.muffingroup.com/betheme/uploads/389/6VBRDXRVW6K5.png Did you change anything? Best regards
    in Subscription form on mobile view Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Change color of text Comment by Phil December 2022
  • Is your website already available online? I need to log into it to check the root cause. Best regards
    in Add content to slider Comment by Phil December 2022
  • Please do not share your login credentials here because others can see them. However, did you modify the Footer widgets area in your child theme? When I performed troubleshooting on your website and switched from a child theme to a parent, the widge…
    in vassilis_stavropoulos Comment by Phil December 2022
  • You need to add the Menu item to the Footer template. https://forum.muffingroup.com/betheme/uploads/124/1QP7UD9CNYN6.png Best regards
    in Widget in the footer too narrow Comment by Phil December 2022
  • Hi, Do you have the newest version of Betheme? If not, please, update it. Also, please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Can't set header to display on all pages Comment by Phil December 2022
  • You have Social Menu | Bottom in the Footer, which replaces the social icons. If you want to show social icons there, you need to choose that menu and uncheck its Display location option. https://forum.muffingroup.com/betheme/uploads/974/TAH1UBSWUG0…
    in Social, Facebook/Twitter and Instagram icons are not displayed Comment by Phil December 2022
  • Hi, There is no setting to change that; this layout is hardcoded in theme files. If you would like to modify that, you would have to edit files, but we do not provide help with such customization. Best regards
    in Products page review stars position Comment by Phil December 2022
  • Hi, You need to add a button or icon with a link that will lead to the #Wrapper ID. https://forum.muffingroup.com/betheme/uploads/845/MJ29WG8P3OJB.png For smooth scroll, you can add the scroll class. https://forum.muffingroup.com/betheme/uploads/366…
    in Back on top in Footer Template Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Side List Comment by Phil December 2022
  • Unfortunately, there is no other solution than the one you mentioned. You would have to do it this way. Best regards
    in Hover of custom svg icon Comment by Phil December 2022
  • A child theme usually has it in the title. https://forum.muffingroup.com/betheme/uploads/401/8RBN8O4X3ROJ.png From your screenshot, I can see that you only have a parent installed. So the problem persists when you disabled your plugins? Best regards
    in Menu links and another link doesn't work Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header Builder - Menu with sub menu causing misalignment Comment by Phil December 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Betheme Setup Comment by Phil December 2022
  • You can make a wrap in the left column and on the right set a 2/3 wrap with the Column Text element. https://forum.muffingroup.com/betheme/uploads/892/NUIVEDI4TL5E.png Best regards
    in Pricing Table Comment by Phil December 2022
  • Please, use the following CSS code: @media only screen and (max-width: 767px){    #Subheader ul.breadcrumbs{       display: block!important;    }    #Subheader{       padding-left: 0!important;       padding-right: 0!important;    } } Put it in Beth…
    in breadcrumbs not displaying Comment by Phil December 2022
  • Hey, Do you have the newest version of Betheme installed? If not, please, update it. If you have the newest version of Betheme, and the problem persists, please send us the WordPress dashboard access privately thru the contact form, which is on the …
    in tinymce is not defined when attempting to edit content field with BeBuilder Comment by Phil December 2022
  • At the beginning of your CSS code, you can put your class and later use it in the places where you need the triangle markers. .trianlgeMarkers ul li::marker {  content: "▶ "!important;  font-size: 11px!important; } Best regards
    in Feature List Settings Comment by Phil December 2022
  • Hi, I can see that you are using a deprecated plugin, Header Builder. I suggest using Header Builder 2.0, which is not a plugin, but part of the Betheme package. Please, check the following video tutorials: https://support.muffingroup.com/video-tuto…
    in Header Builder Alignment Issues Comment by Phil December 2022
  • If you have a child theme installed, it can be switched to parent in Appearance -> Themes. I do not know what changes you have in your child theme, but when you switch to a parent, they will not work, however, you can switch back to your child th…
    in Menu links and another link doesn't work Comment by Phil December 2022
  • Hello, 1) Please, go to Betheme -> Theme options -> Colors -> Content, and set the Selection color. If it is already set, choose it again, and save theme options. https://forum.muffingroup.com/betheme/uploads/251/QGXM3PGN1ZQ9.png 2) Do the …
    in Selected Text goes invisible Comment by Phil December 2022
  • We support Contact Form 7, which should work correctly with this plugin. Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we wil…
    in Cannot change theme colors Comment by Phil December 2022
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