Phil
Phil
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- Phil
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Comments
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this fo…
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Hi, Are you referring to the Import/Export option in the builder? In recent updates, we have changed it for security reasons, and if one website is before this update, it will differ from the current one. Please, ensure that both these installations…
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In Chrome, it displays correctly for me as well, even after the page is fully loaded. https://forum.muffingroup.com/betheme/uploads/822/MWVTWAQ6J93B.png Please, turn off all of the plugins, refresh your cache, and check if the problem persists. More…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Does this laptop (and other devices you tested it) have a changed scale in the screen display options? https://forum.muffingroup.com/betheme/uploads/689/20XC2B6KZH6C.png If yes, please, change it to 100%, and recheck it. When the screen has changed …
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You can use the Hide/Show under option in the Responsive tab to show some elements on a particular resolution and hide others. https://forum.muffingroup.com/betheme/uploads/231/7M3AT1R5IOHG.png Best regards
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Hi, 1) The currency can be changed in WooCommerce -> Settings -> General. https://forum.muffingroup.com/betheme/uploads/740/37440CPRLK94.png 2) To edit the sticky header, click the Sticky button on the top right corner of the template editor. …
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Hi, You must activate the Action Bar in Betheme -> Theme options -> Menu & Action Bar -> Action Bar. https://forum.muffingroup.com/betheme/uploads/932/HX30O03QWO0B.png Best regards
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If you are using the Footer template, you need to add social icons manually. You can either create a menu with social icons or add them via the Icon Box element. Best regards
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Please, check the following link: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find out how to handle this problem. Best regards
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You have cooming soon enabled on your website. Can you disable it for a while, please? Thanks
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What you ask for requires file customization, which in reference to the Item Support Policy, is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. It…
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At the moment, there is no option to activate that. However, we have it on our to-do list and will be added it in future updates. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Can I update Betheme on your website? Notice! P…
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Hi, These colors are taken from Betheme -> Theme options -> Colors. If you want to change the colors in the Sidebar only, you must write a custom CSS code and place it in Betheme -> Theme options -> Custom CSS & JS -> CSS. I can h…
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Sorry, but you did not attach the hostname in the private message. Please, send it. Thanks
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It should be this link: https://forum.muffingroup.com/betheme/discussion/66584/class-mfn-setup-php-errors-suddenly-appeared#latest, so the person who manages the mailbox will know what the credentials are for. However, I received your message and co…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. Thanks
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It was a bug in the theme files, which we had to correct it. This fix will also be included in the upcoming update. Best regards
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Tired with all these browsers without luck. https://forum.muffingroup.com/betheme/uploads/225/3C9T1NYAGPO5.png https://forum.muffingroup.com/betheme/uploads/951/YLLQ57WUAQF1.png https://forum.muffingroup.com/betheme/uploads/011/HVATO2CAUEKW.png Als…
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Yes, sorry, I forgot to remove the part about the screenshot from my message. 1) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Header_creative .top_bar_right{ display: none; } 2) There sho…
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Hi, You can change this icon in your header template to Custom type and put the link to that page in the options of that icon. https://forum.muffingroup.com/betheme/uploads/308/P0N2ADBTLMCV.png Best regards
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Can you attach a screenshot showing your issue, please? Thanks
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Please edit your page, and remove the featured image from there. https://forum.muffingroup.com/betheme/uploads/230/PDEDA64V2ZY7.png Thanks
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Please, go to Betheme -> Theme options -> Responsive -> General, and increase the Mobile site width. You can also try the Force full width option. https://forum.muffingroup.com/betheme/uploads/719/PBE29CMAK3LX.png Best regards
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This is rather a question to Google. When you inspect your website source, you will see the alt tag. Maybe they have a cached version of your website and still display an old result. Best regards
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Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…