Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,076
- Last Active
- Roles
- Moderator
Comments
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, ensure that you have the newest version of Betheme installed. Thanks
-
It was a bug in the theme files, which we had to correct it. This fix will also be included in the upcoming update. Best regards
-
Tired with all these browsers without luck. https://forum.muffingroup.com/betheme/uploads/225/3C9T1NYAGPO5.png https://forum.muffingroup.com/betheme/uploads/951/YLLQ57WUAQF1.png https://forum.muffingroup.com/betheme/uploads/011/HVATO2CAUEKW.png Als…
-
Yes, sorry, I forgot to remove the part about the screenshot from my message. 1) Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: #Header_creative .top_bar_right{ display: none; } 2) There sho…
-
Hi, You can change this icon in your header template to Custom type and put the link to that page in the options of that icon. https://forum.muffingroup.com/betheme/uploads/308/P0N2ADBTLMCV.png Best regards
-
Can you attach a screenshot showing your issue, please? Thanks
-
Please edit your page, and remove the featured image from there. https://forum.muffingroup.com/betheme/uploads/230/PDEDA64V2ZY7.png Thanks
-
Please, go to Betheme -> Theme options -> Responsive -> General, and increase the Mobile site width. You can also try the Force full width option. https://forum.muffingroup.com/betheme/uploads/719/PBE29CMAK3LX.png Best regards
-
This is rather a question to Google. When you inspect your website source, you will see the alt tag. Maybe they have a cached version of your website and still display an old result. Best regards
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, download a fresh copy of Betheme from Themeforest, and re…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
It should work. But when you choose to modify the theme file, I suggest using a child theme for that, so you will not lose your changes after the update. https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
-
Your server does not meet the requirements. https://forum.muffingroup.com/betheme/uploads/657/BIQ1TH11HS7L.png Please contact your hosting provider to increase these values to the required ones, and the problem should be gone. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
Unfortunately, there is no setting to hide them all by default. Best regards
-
We need to take a look at your files. Please also send FTP access like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
-
In your product template, you have an Image Gallery placed right below the Product Image element. https://forum.muffingroup.com/betheme/uploads/846/ULU2SR3M5SDF.png After I hide it, the product view is correct. https://forum.muffingroup.com/betheme/…
-
Hi, This is not an error but just information. This element just displays the content you put in the product edit from the description field and the Builder content. https://forum.muffingroup.com/betheme/uploads/661/BDV2WKPSHNRX.png https://forum.mu…
-
Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS: @media only screen and (max-width:767px){ .mcb-sidebar{ z-index: 1!important; } } Thanks
-
Hi, I can see that you are using the Header Builder. Please, check the following video tutorials about it: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ https://support.muffingroup.com/video-tutorials/header-builder-2-0/ …
-
Hi, Only the Page Tile option should be checked. https://forum.muffingroup.com/betheme/uploads/524/MTLTKRM0Q701.png Best regards
-
This font is Ubuntu Blod Italic, but the effect on the text is handmade. Best regards
-
We have corrected it on your website. Please, check it. Thanks
-
You wrote beyond my working time, and I could not answer you. https://forum.muffingroup.com/betheme/discussion/comment/225592#Comment_225592 Should it look exactly like in your first message? Can you send me an image/screenshot showing how it should…
-
There is no option to do that on the product list page, and it can only be done on the product page. If the last point is not possible, how can i configure to add to cart and return to last page automatically for continue shopping? Sorry, but I quit…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, keep minifying plugins off because I need to look closely…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
Hi, Please, check the following link: https://support.muffingroup.com/documentation/menus/ There you will find an explanation about it. Best regards
-
Hi @christianbobo1992, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under…