Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,077
- Last Active
- Roles
- Moderator
Comments
-
I have corrected this CSS and replaced the previous one in your Theme options. Please, check it now. Best regards
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
I have opened your website and this page, and the Image fills the whole area you wanted. https://forum.muffingroup.com/betheme/uploads/309/WU54J6A662VV.png Do you still need help with that? Best regards
-
We have to look into your files and need your FTP access. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
-
I have re-added the logo in your Theme options, saved them, and the alt tag appeared. https://forum.muffingroup.com/betheme/uploads/774/QIERAFK9GTP1.png Best regards
-
So everything is fine now? Is there anything else I can help you with? Best regards
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
Hi, If you choose to import the theme options, then only settings from Betheme -> Theme options were imported, and no pages, posts, products, sliders, etc. You can import another pre-built website over the one you already have, but you need to sk…
-
Hi, Please, go to Appearance -> Widgets, and add widgets to the Plugin | BBPress area. https://forum.muffingroup.com/betheme/uploads/901/PBU7EMH8TRLE.png Best regards
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
-
It is an image, it is placed in the Slider, and can be removed/modified with the Slider Revolution. https://forum.muffingroup.com/betheme/uploads/723/P7009A7IZH7C.png Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
You can decrease this value for mobile in Betheme -> Theme options -> Responsive -> Header. https://forum.muffingroup.com/betheme/uploads/580/RPNER6RHYAE9.png Thanks
-
Only the local value is changed, and the master one should be increased. https://forum.muffingroup.com/betheme/uploads/152/V8OLF4Y7ANDM.png Please, contact your hosting provider again, and ask to increase the Master Value. Best regards
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
-
Hello, To move your sidebar above the mobile-only content, you must use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-content-…
-
Hi, Please, go to Products -> Attributes, choose the attribute you want to show, and check the option Show in loop?. https://forum.muffingroup.com/betheme/uploads/747/Z7O5FIUH7MWO.png https://forum.muffingroup.com/betheme/uploads/090/W824D9060RBQ…
-
Hello, Please download a fresh copy of Betheme from Themeforest, install it on your website, and try to register your license then. If you still cannot register, turn off all of the plugins, refresh your cache, and try it then. Thanks
-
1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discu…
-
You are right, and it is related to the slider. Please, edit your slider, and in the Module General Options -> Layout, change the sizing to Auto. https://forum.muffingroup.com/betheme/uploads/776/LRGDS0CPEPBJ.png Best regards
-
Between 1240px and 960px, the elements are automatically narrowed so they do not overlap each other and do not move to the next row. https://forum.muffingroup.com/betheme/uploads/234/ZLXU98DZA9WJ.png https://forum.muffingroup.com/betheme/uploads/434…
-
You have checked option Hide: Subheader and breadcrumbs are displayed in the Subheader. You need to uncheck it. https://forum.muffingroup.com/betheme/uploads/192/FTJGM1B0ALEW.png Best regards
-
Hi, I can see that your icon is white. https://forum.muffingroup.com/betheme/uploads/447/K053WELRWZRQ.png Did you handle it? Best regards
-
Hi, Please, download a fresh Betheme package from Themeforest, and install it via FTP. You can see how to do it in the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Best regards
-
Hi, Please, go to Betheme -> Theme options -> Shop -> General, and change the Sold out text. https://forum.muffingroup.com/betheme/uploads/082/G44R5RMV2J1I.png Best regards
-
WordPress makes this plugin, and as they claim in the description, "It will be supported and maintained to 2024, or as long as is necessary." I think that it is helpful for websites that were using an old version of Widgets and that broke …
-
Hi, You can use the pricing item element with a similar look. https://forum.muffingroup.com/betheme/uploads/274/9DJ0GN8KO3XL.png Or you can rebuild it on a wrap with Headings and list elements. Best regards
-
Browsers nowadays does not allow the video to autoplay unless it is muted. If you set the autoplay parameter, you must also give the mute parameter. Best regards
-
Did you add it with the Menu element in the Footer template? Best regards
-
Hello, Are there any steps to reproduce this issue? I can see that you have a slider visible on your website. https://forum.muffingroup.com/betheme/uploads/095/1XZ3QY2UMWX5.png Best regards