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Phil

Phil

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Phil
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  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before…
    in Button isn't completely clickable Comment by Phil December 2022
  • Can you explain in more detail what you mean that you cannot make a duplicator work? With manual import, there is a high possibility that some parts will be missing. If the content only is not migrating and you do not have many pages, you can use th…
    in vassilis_stavropoulos Comment by Phil December 2022
  • Hi, Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before…
    in ⅔ page is blocked and won't allow content to be added Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Product page Comment by Phil December 2022
  • Hi, You need to put the cart shortcode in the WP editor. https://forum.muffingroup.com/betheme/uploads/740/S3Z7J943CCIK.png https://woocommerce.com/document/woocommerce-pages/ Best regards
    in Cart and chekout page creation Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in White side removal Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Loading css style Comment by Phil December 2022
  • Great to hear that you manage to resolve it with your hosting. And thanks for getting back with an explanation of how you handled it. Best regards
    in Problem after updating the new Bethme version Comment by Phil December 2022
  • Mega Menu does not work with headers from the Theme options. It can only work with the header made with Header Builder. Also, adding a search to the Header template is as easy as adding any other element. https://forum.muffingroup.com/betheme/upload…
    in Default search with mega menu Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Cant edit templates megamenu after updating woocommerce Comment by Phil December 2022
  • Good to hear that you found it. If I remember well, we wanted to add some warnings beyond the Betheme -> System Status to alert users about these values, but we encountered some obstacles. Anyway, I will inform the dev team. Best regards
    in Errors between back- and frontend / backend functionallity Comment by Phil December 2022
  • Hi, Changes you make in deprecated options need a page to reload to be visible. You can read more about deprecated on the following link: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in Background color cannot be changed Comment by Phil December 2022
  • Hi, Please edit your header template, open the header options, and in the Mobile header section, set the Body offset for header to Yes. https://forum.muffingroup.com/betheme/uploads/462/HD43JHI5LSV9.png Best regards
    in Content and Slider Revolution Comment by Phil December 2022
  • Attaching a screenshot showing your problem is always good to prevent misunderstanding and to be sure what exactly you are referring to. It helps to resolve the problem faster. However, I found what you refer to. You can find and edit/remove it in B…
    in pollSlider?!? Comment by Phil December 2022
  • The section you create is a global section. In BeBuilder Blocks it can be activated in the section options under the Advanced tab. https://forum.muffingroup.com/betheme/uploads/952/3M7QCPH1ZJTZ.png https://forum.muffingroup.com/betheme/uploads/514/0…
    in Section Template published, but not listed for template import Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and increase the height value. https://forum.muffingroup.com/betheme/uploads/716/TE5D6CUXGBGQ.png Best regards
    in woocommerce page Comment by Phil December 2022
  • Please, check the theme-functions.php file placed in the functions folder. You can try to use the String Locator plugin to find it. Best regards
    in `aria-*` attributes Comment by Phil December 2022
  • Since WP changed the Widgets area, the construction of some widgets changed and displays this error message. Please, use the Classic Widgets plugin, and check if the problem persists. https://wordpress.org/plugins/classic-widgets/ Thanks
    in Widget section -The "custom_html" block was affected by errors Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in My menu aren't working Comment by Phil December 2022
  • Hi, Did you create a section for a sticky version of the header and customize it? https://forum.muffingroup.com/betheme/uploads/523/SE8OXUZ0ZX5I.png Best regards
    in Header not sticky Comment by Phil December 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum dis…
    in Logo - Image elements do not have [alt] attributes Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, please, switch to another theme, like Twenty Twenty, and recheck that. Thanks
    in Not loading page editor with elementor Comment by Phil December 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in section background Comment by Phil December 2022
  • You probably have an error about mixed content. Please, check the following article to know how to handle it: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ Best regards
    in White side removal Comment by Phil December 2022
  • In the BeBuilder, I have decreased these elements' sizes as I described in my first message, and it works correctly. https://forum.muffingroup.com/betheme/uploads/213/SC0P8VDPMJ2J.png Best regards
    in Image button next to the text Comment by Phil December 2022
  • Hi, The login credentials you have sent do not have admin rights, and I could not check anything. Can you change this user privileges, please? Thanks
    in Errors between back- and frontend / backend functionallity Comment by Phil December 2022
  • Please remove empty spaces before the font size and line height, and recheck it. https://forum.muffingroup.com/betheme/uploads/586/8A7AUR5L693H.png Best regards
    in Product page Comment by Phil December 2022
  • The WHO WE ARE page has Noto Sans Display, but the other pages have Noto Serif Display. https://forum.muffingroup.com/betheme/uploads/375/EYK34MMQ4OJ5.png You should edit this element, and change the font family there. Best regards
    in a new Question Comment by Phil December 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discussi…
    in Mega Menu do not display in the frontend Comment by Phil December 2022
  • Are there any steps to reproduce this issue? I opened a Mega Menu to edit, and the update works correctly with WooCommerce active. https://forum.muffingroup.com/betheme/uploads/091/O3YLD2DHO07T.png https://forum.muffingroup.com/betheme/uploads/044/W…
    in Save error Comment by Phil December 2022
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