Phil
Phil
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- Phil
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1) Here you can see the video tutorial about the creation of a mobile header: https://support.muffingroup.com/video-tutorials/building-mobile-headers/ 2) You can choose a different menu for mobile display, as I explained in this message: https://for…
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Hi, Betheme is mobile-friendly. What tool did you use to test it? Does it say what exactly is not mobile-friendly? Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Woocommerce adds a margin at the top of the website for the pink box that you activate in Appearance -> Customize -> WooCommere -> Store Notice. This gap will disappear when you deactivate it there, or if you do not want to remove it, you c…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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Hi, 1) Please send us the WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this for…
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance before you…
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Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please, explain your problem in more detail. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please …
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Hi, You can install/update the bundled plugin from Betheme -> Plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
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Tabs titles take their size from Betheme -> Theme options -> Fonts -> Size & Style, from the Content. https://forum.muffingroup.com/betheme/uploads/041/EPVEWA9RIBE1.png If you want to increase them without touching this value, you need …
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Hi, Please, edit the element, go to Advanced -> Spacing, and change the Margin value to zero. https://forum.muffingroup.com/betheme/uploads/539/3T4P56LQUSEW.png If this will not help, please, attach a link to this page, and I will take a closer l…
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You can put all this content in the Builder. https://forum.muffingroup.com/betheme/uploads/833/7EYJVH2EB4PQ.png Best regards
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Hi, There is no option to achieve what you described and combine two header styles. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-sugges…
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It is on an image itself. You need to edit this image and remove this space on some graphic editor. Best regards
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So we will continue contacting you through email in that case. Best regards
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You should edit the footer.php file. Best regards
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Hi, You need to check which elements are causing these. You can test that by temporarily removing content from the custom_html blocks and refreshing that page. When you find which ones are the root cause, you will have to rebuild their contents prob…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
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I received your credentials, which are working, but the FTP shows an empty catalog. Please, change this user catalog to the WP installation. Best regards
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Hello, You need to create a new menu with for mobile display with this menu item and assign it to the hamburger menu. The menu can be set in the hamburger menu element options. https://forum.muffingroup.com/betheme/uploads/548/QRHTOTO1VIXN.png https…
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Hi, Mobile view does not have the possibility to show the Mega Menu. You need to create a new menu with a submenu for mobile display and assign it to the hamburger menu. The menu can be set in the hamburger menu element options. https://forum.muffi…
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Hello, In the BeBuilder, you need to open the mobile view and decrease these element sizes. https://forum.muffingroup.com/betheme/uploads/449/TKHEIN36TZ00.png Best regards
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You have chosen to display these attributes in the widget options (your first screenshot). This sidebar is global for all products. You can create multiple sidebars for different product categories/tags with different attributes and widgets, but you…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Ensure you send all the required inf…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, With a custom product template, there is no option to put these elements in tabs. They are divided into BeBuilder elements in the product template. To have it displayed from your first screenshot, you need to disable the custom template and use …
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What you ask for requires file customization, which is not allowed in reference to the Item Support Policy http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. Ite…
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1) Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this…