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Phil

Phil

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Phil
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  • Hi, 1) I have passed it to the dev team, and we will fix it in future updates, but I cannot tell you the estimated time when it will be released. 2) To add this attribute, you would have to modify the files, but we do not provide help with such cust…
    in `aria-*` attributes Comment by Phil December 2022
  • Great to see that you manage to solve that. Best regards
    in Site hacked, restore BeTheme Options Comment by Phil December 2022
  • Mega Menu cannot be displayed on the mobile view. This is how we intended it to work. Best regards
    in Content and Slider missing Comment by Phil December 2022
  • You need to use this custom CSS code: .style-simple .ui-tabs .ui-tabs-nav li.ui-state-active::after{    background-color: #213705!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Underline Tab Comment by Phil December 2022
  • Sorry for the misunderstanding. Please, go to Betheme -> Theme options -> Colors -> Header, and change the Top Bar Left background. https://forum.muffingroup.com/betheme/uploads/181/YFJ8EBFU497J.png Best regards
    in Color Header Comment by Phil December 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to th…
    in Save error Comment by Phil December 2022
  • Hi, The image is there, but only the top part of it is displayed. https://forum.muffingroup.com/betheme/uploads/299/UQYLRNAUEOCY.png https://forum.muffingroup.com/betheme/uploads/674/B830H3J1UH9B.png As you can see, when I added the background-size …
    in Subheader image not showing Comment by Phil December 2022
  • Hi, 1) The product template is global for all products, so if you put the buttons in the template, they will be the same buttons on all products. If you need to have different buttons for different products, you must put them in the product content.…
    in Betheme Editor , editing an previous template on a product (Woo Commerce) Comment by Phil December 2022
  • Hi, 1) Does the same thing happen when you open the Header template through Templates? https://forum.muffingroup.com/betheme/uploads/712/3NCBJ2Q4JU48.png 2) We build our pre-built websites with a free version of Elementor, which does not have the He…
    in BeBuilder Keeps loading Comment by Phil December 2022
  • The code you have in Betheme -> Theme options -> Custom CSS & JS -> JS is causing this issue. You should remove it or contact your web developer to correct it. Best regards
    in Testimonials Comment by Phil December 2022
  • Hi, Did you add these attributes to the filter widget? Please, check the following link: https://support.muffingroup.com/documentation/woocommerce/how-to-set-sidebar/ Best regards
    in Sidebar widget product attiributes not loading properly. Comment by Phil December 2022
  • Hi, Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and increase the height value. https://forum.muffingroup.com/betheme/uploads/289/V1QNCNGP1MAW.png Best regards
    in My headers aren't working properly Comment by Phil December 2022
  • You have a low max input vars value set on your server. https://forum.muffingroup.com/betheme/uploads/970/GYPOHDUNF1FE.png Please, contact your hosting provider to increase this value to at least 5000. Best regards
    in Changes doesnt work Comment by Phil December 2022
  • Hello, To move your sidebar above the content on mobile-only, you have to use the Custom JS code. Please, follow all of the steps written on this topic on our support center: https://support.muffingroup.com/how-to/how-to-display-sidebar-above-the-co…
    in How to move the "Product Filter" widget ABOVE "Shop Products" element? Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in Attributes set, but not visible on the page Comment by Phil December 2022
  • Hi, There is the possibility that someone broke into your website. Evals are unsafe and should not be placed in the Custom JS, and you should remove them as soon as possible. Also, I suggest changing your passwords. Also, ensure that all your plugin…
    in Theme Reverted to "Default" from Pre-built Website Comment by Phil December 2022
  • 1) For the content built with the BeBuilder, you should use BePreview. https://forum.muffingroup.com/betheme/uploads/520/ZMOEN5C480L1.png 2) Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to a…
    in editing woocommerce single product Comment by Phil December 2022
  • Do you have Elementor active? If yes, do these warnings appear when you disable it? Best regards
    in BeBuilder breaks page Comment by Phil December 2022
  • Glad I could help. If you have any other questions or problems, feel free to ask. Best regards
    in Footer Templates bug with 1/6 columns Comment by Phil December 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, ensure that you have the newest version of Betheme. Thanks
    in Prebuilt Sections not being inserted onto page Comment by Phil December 2022
  • Hi, Stars take their colors from Betheme -> Theme options -> Colors -> Content, from the Theme color. https://forum.muffingroup.com/betheme/uploads/759/FXOSNS3LGKD2.png Best regards
    in Change stars colors Comment by Phil December 2022
  • Most likely, it comes from one of the plugins like Slider Revolution. Under the following link, you can find how to use the local fonts for that plugin: https://www.sliderrevolution.com/faq/uses-your-own-fonts-with-slider-revolution-plugin/ Best re…
    in Local Fonts Error Comment by Phil December 2022
  • WP dashboard access works correctly, but the FTP is not. Please resend it, but ensure that the login credentials are correct. Remember to attach a link to this forum discussion. Thanks
    in Testimonials Comment by Phil December 2022
  • Please, check if the display is correct now. Best regards
    in Team photo should reach from the middle to the right edge on the PC Comment by Phil December 2022
  • Please, put them on some image hosting, and send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a li…
    in Dropdown on Responsive Menu Comment by Phil December 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/025/JLCK7M7W4KZP.png If it is set to a structure other than Plain, resave this s…
    in Error 404 in the Templates Comment by Phil December 2022
  • There is a possibility that you have inactive templates. Please, go to Betheme -> Theme options -> Global -> Advanced, and ensure that templates are not unchecked. https://forum.muffingroup.com/betheme/uploads/982/V347EIBBB7WS.png If it is …
    in How to remove “Buy now” button? Comment by Phil December 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please ensure that the page is not under maintenance…
    in I can't see some element in my website Comment by Phil December 2022
  • You can add it via Elementor. There is no need to place it via BeBuilder. https://forum.muffingroup.com/betheme/uploads/851/CIT3TZHH4JF7.png Mixing two builders on one page is highly not recommended, and there is no option to put one block with BeBu…
    in Underline Tab Comment by Phil December 2022
  • The add to cart button takes its styles from Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/367/H0ADMQ7UJ98K.png Best regards
    in Cart options for quick sales Comment by Phil December 2022
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