Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,085
Last Active
Roles
Moderator

Comments

  • 1) What you show on the screenshot is a side slide from the hamburger menu. The menu there can be set in the hamburger menu element options. https://forum.muffingroup.com/betheme/uploads/978/SSSOCW7GUU3F.png 2) and secondary menu in my footer (Use …
    in Content and Slider missing Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Pre-build theme setting is all gone Comment by Phil November 2022
  • Hi, Please, put it in the Classes field instead, and check if it works then. https://forum.muffingroup.com/betheme/uploads/710/KZ500HHRBH8S.png Thanks
    in Lightbox pop up Comment by Phil November 2022
  • Hi @Henry_F, Do you have the newest version of Betheme? If not, please, update it, and check if the problem persists. If yes, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http:/…
    in Pre-built website does not complete installation Comment by Phil November 2022
  • Hi, Where did you send the dashboard? Through the contact form at http://themeforest.net/user/muffingroup#contact? Did you get any message back from us? Best regards
    in When I click on save, it does not save correctly and displays the edited content. Comment by Phil November 2022
  • Sorry, but you did not attach screenshots showing your problem, so I am not sure what should I check. Can you send them, please? Thanks
    in Changes doesnt work Comment by Phil November 2022
  • Hi, If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately. Thanks
    in Not able to update Slider Revolution Comment by Phil November 2022
  • This one is working correctly. You have deprecated padding settings which affect all resolutions. https://forum.muffingroup.com/betheme/uploads/947/EZ9TAZ74R1C6.png https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ You need…
    in Issue with adjusting paddings in mobile version Comment by Phil November 2022
  • Hi, Please go to Settings -> Permalinks, and if you have the Permalink structure set to Plain, change it to any other. https://forum.muffingroup.com/betheme/uploads/387/V2ZKA493CWDD.png If it is set to the other structure than Plain, resave this…
    in Single Product Page template delivering 404 message Comment by Phil November 2022
  • Hi, I have checked your website on iPhone 12, and the display is correct. https://forum.muffingroup.com/betheme/uploads/017/FASWTTABB0WL.png Are there any steps to reproduce it, or does it happens on a particular device? Best regards
    in Footer not displaying properly on mobile Comment by Phil November 2022
  • We found the root cause and it will be fixed in the update, which should be released today. I tried to log into your website to fix it, but I get this: https://forum.muffingroup.com/betheme/uploads/446/X3E3ZL86JSXN.png If you do not need this fix at…
    in Issue with Blog Live Filtering after update Comment by Phil November 2022
  • Hi, I have never seen the website you have seen, and it is not ours, so I am not sure what you refer to. In Betheme -> Pre-built websites you can see a list of all available pre-built websites, and you can use the search option there. https://for…
    in Be Realestate Comment by Phil November 2022
  • This option is at the top of the settings. https://forum.muffingroup.com/betheme/uploads/063/R09NMZZ3VAQP.png You do not have it? Best regards
    in Classic Builder Not Accessible Comment by Phil November 2022
  • Hello, 1) Can you explain what you refer to in more detail, please? Do you mean the Preview? 2) If you would like to put such a button on the side cart, you would have to modify the theme files, with which we do not provide support. With that, you s…
    in Cart options for quick sales Comment by Phil November 2022
  • Hi, Please, go to Betheme -> Theme options -> Menu & Action Bar -> Menu, check the option Submenu | Fold last 2 to the left, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/862/OQO82DE6QU3Y.png Thanks
    in SubMenu align right at the edge of the screen Comment by Phil November 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/224880#Comment_224880 There is a bug that does not allow to import of pages from another demo if the pages have the same IDs. We will release an update fixing it, which should be out today. ht…
    in Website does not matter Comment by Phil November 2022
  • 1) Please, try this instead: in the section options set the stretch option for the wraps https://forum.muffingroup.com/betheme/uploads/273/6ZFDC6Y2MFXP.png open the wrap options, and set this image as a wrap background https://forum.muffingroup.com/…
    in Can I add a single image to the top of the home page instead of a slider Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Local Fonts Error Comment by Phil November 2022
  • Hi, If you want to contact us privately please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Thanks
    in Footer Comment by Phil November 2022
  • You are using the Header Builder on that website, and the Theme Options do not have an effect on it. You need to set the breakpoints in the Header template. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Help Setting Mobile Breakpoint Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in edit page Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Limited elements / items? Comment by Phil November 2022
  • This is a featured image. Please, edit the post, and in the settings, you can change it. https://forum.muffingroup.com/betheme/uploads/357/JMVGGT2425QD.png https://forum.muffingroup.com/betheme/uploads/684/RFF4WEK08BQX.png Best regards
    in Blog Issues Comment by Phil November 2022
  • Hi, You can set it up in the Page Options, by selecting the Subheader image for each page. https://forum.muffingroup.com/betheme/uploads/457/H6OKP0NI9QND.png Best regards
    in Header image Comment by Phil November 2022
  • Please, go to Betheme -> Theme options -> Accessibility, and Disable the Keyboard support. Then it will disappear. https://forum.muffingroup.com/betheme/uploads/328/00OVK80JTDMH.png Best regards
    in Links Borders Comment by Phil November 2022
  • Please go to WooCommerce -> Settings -> Products -> Inventory, and check the option Hide out of stock items from the catalog. https://forum.muffingroup.com/betheme/uploads/659/CMD4DDH1AODN.png Best regards
    in problems displaying related products Comment by Phil November 2022
  • Hi, We have not tested this plugin with our theme, so we do not support it. It might work, but I cannot guarantee it, and if some functionalities will not work we will not be able to help. Best regards
    in Compatibilty Real State Comment by Phil November 2022
  • At 16:27 you can see how to assign the Footer to your website. There will appear a popup with conditions, where you can choose where the Footer should be displayed. Best regards
    in Widget in the footer too narrow Comment by Phil November 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Issue in Faqs section Comment by Phil November 2022
  • Hi, If you deregister the license key from the previous domain and delete your website from there, you can use it on a new one. If you exported everything, then you will not lose any data. Best regards
    in Deregistering Theme Comment by Phil November 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.