Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,085
Last Active
Roles
Moderator

Comments

  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Fonts not Displayed Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Links Borders Comment by Phil November 2022
  • Sorry, but I do not understand the first part of your message. Database reset removes products, so if you created them, I will not perform this action on your website. Best regards
    in Website does not matter Comment by Phil November 2022
  • Hi, The structure had to be changed because of security reasons. However, you can update your Betheme where you want to import the content to have a new structure. Best regards
    in Import/Export Comment by Phil November 2022
  • I have checked this page, and it shows like this for me: https://forum.muffingroup.com/betheme/uploads/881/0FHOID6B2EBW.png What you showed on the screenshot is the correct display or the one on my screenshot? Did you try clearing the browser cache?…
    in Lost all customization Comment by Phil November 2022
  • I did not receive your message from you from the person who manages the mailbox. However, I can see that Feature list elements are in the website source, and there is an error with the Font Awesome loading. https://forum.muffingroup.com/betheme/uplo…
    in feature list suddenly missing on several pages Comment by Phil November 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check that. Notice! Please attach a link to this forum discussion. Thanks
    in Elements are disappearing after import Section Comment by Phil November 2022
  • You have a custom CSS code, that overwrites the settings for all widths (from mobile to desktop). https://forum.muffingroup.com/betheme/uploads/942/XKD2AA94IMET.png You can find this CSS in Betheme -> Theme options -> Custom CSS & JS ->…
    in Different spacing in the H1 Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme? Are you maybe using the Wordfance plugin? Best regards
    in When I click save it keeps loading forever and doesn't save the changes. How to solve? Comment by Phil November 2022
  • Hi @noraxcare, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Also attach your username, so I will …
    in Page freezes when editing theme Comment by Phil November 2022
  • Hello, You can use the Action Button from the Theme Options -> Header & Subheader -> Extras. https://forum.muffingroup.com/betheme/uploads/321/77E9K9XV2ER5.png Or you can build your header with the Header Builder. https://support.muffingro…
    in Any way to put phone number in menu at right? Clickable call button on Action Button? Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in A lot console js error, not open Theme option Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme? Please, go to the System Status, and check if your server meets the requirements. https://forum.muffingroup.com/betheme/uploads/221/DE8RDFJPZCM2.png Best regards
    in the final Complete setup always still live in content Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme? What demo are you trying to import? Please, go to the System Status, and check if your server meets the requirements. https://forum.muffingroup.com/betheme/uploads/221/DE8RDFJPZCM2.png Best regards
    in Installation Hanging Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Header drops when i scroll down Comment by Phil November 2022
  • Hi, You can use the Footer builder and adjust the image for the mobile version. https://support.muffingroup.com/video-tutorials/footer-builder/ Best regards
    in Footer Widget Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Changes doesnt work Comment by Phil November 2022
  • Hi, Does it appear on your website, or in the WP panel? Did you use the option from the performance tab? https://forum.muffingroup.com/betheme/uploads/687/6Z5N2O4ZGWEP.png Best regards
    in Local Fonts Error Comment by Phil November 2022
  • Hi, 1) Please, go to Betheme -> Theme options -> Responsive -> General, and check if you have the Responsive option Enabled. https://forum.muffingroup.com/betheme/uploads/166/0OKLTCPJVLH5.png 2) Can you attach screenshots showing what is no…
    in Problem with Betheme (change all customisation: font, colour, header, footer… ) Comment by Phil November 2022
  • Hi, Can you explain your issue in more detail, please? What demo did you import? Are you sure that you installed the BeBuilder version of that demo, not the Elementor one? It will also help if you attach screenshots showing your issue. Best regards
    in Be Builder not Working Comment by Phil November 2022
  • Great to hear that you manage to solve that. Can you tell me what was the problem, please? Thanks
    in Shop page pagination and filters not working Comment by Phil November 2022
  • Hi, The only option to check which pre-built was used is by checking the media library. If you have any images from the demo left they have a pre-built website name in their title. Like this: https://forum.muffingroup.com/betheme/uploads/625/OQJ51J8…
    in Find out which prebuilt website has been used Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Elements are disappearing after import Section Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Lost all customization Comment by Phil November 2022
  • Please, try the following CSS code: body .portfolio_group.masonry-hover .portfolio-item .masonry-hover-wrapper .hover-desc{    opacity: 1!important;    background: transparent!important; } body .portfolio_group.masonry-hover .portfolio-item:hover .m…
    in Show the Hover Description in Masonry Hover Description Style Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Drag and Drop not working Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Page titles do not match the title given to the page Comment by Phil November 2022
  • Hi, Is there any error message when you try to install this plugin? If yes, please, send a screenshot showing it. If not, please send us the WordPress dashboard and FTP access, and your license key privately thru the contact form, which is on the ri…
    in restrictions and filtering of the Revolution Slider site in Iran Comment by Phil November 2022
  • Hello, We provide this forum in English only. Please, rewrite your message in English. Thanks
    in Bouton d'achat disparu Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Help Setting Mobile Breakpoint Comment by Phil November 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.