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Phil

Phil

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Phil
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  • Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Contact form element issue Comment by Phil November 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Technical problems to be solved Comment by Phil November 2022
  • Please, check if the same thing happens when you access the widgets through Appearance -> Customize -> Widgets. https://forum.muffingroup.com/betheme/uploads/845/K4SR8H0UNHY7.png Best regards
    in Widged section is hide Comment by Phil November 2022
  • Hello, 1) Please, go to Betheme -> Theme options -> Header & Subheader -> Header, and set some Height there. https://forum.muffingroup.com/betheme/uploads/403/CT960ZA59GH4.png 2) Can you tell me where did you set this background image, …
    in I chose a fixed navigation bar, but part of my product page will be covered, how to solve it？ Comment by Phil November 2022
  • 1) The close button should be there, and to check why it does not appears for you I would need a link to your website. 2) You can add the arrows to the menu items in the Appearance -> Menus. https://forum.muffingroup.com/betheme/uploads/503/X0U9V…
    in Custom header, transparent with hamburger menu to full screen overlay Comment by Phil November 2022
  • I received your credentials, checked your website, and everything seems to be fine. Can you tell me what page should I look at, please? And the problem is with the Blog element, right? I noticed one on your home page, but it works correctly. Best r…
    in Issue with Blog Live Filtering after update Comment by Phil November 2022
  • This link should automatically download this plugin. Did you check your Downloads folder? Best regards
    in How can I search and replace URL's after migrating site from staging to live environment? Comment by Phil November 2022
  • Hi, There is a CSS that overwrites the color of these buttons. https://forum.muffingroup.com/betheme/uploads/195/87CZGFNQCL9T.png https://forum.muffingroup.com/betheme/uploads/076/H47DI7C0KXLV.png Please, turn off all of the plugins except WooCommer…
    in Don´t have amount option on 1 language Comment by Phil November 2022
  • At the beginning of this CSS code, please, put the product page id class, so it will affect only this product. https://forum.muffingroup.com/betheme/uploads/722/CH4Y70ABV2HO.png .postid-20002 .single-product .gallery-item:nth-child(4), .postid-20002…
    in Double images on product gallery Comment by Phil November 2022
  • Hi, There is one div missing. I have passed it to the dev team, and we will add it in the upcoming update. For now, please, use the following CSS code: .single-portfolio .entry-title{    margin-left: 12px;    margin-right: 12px; } After the update, …
    in Different spacing in the H1 Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Color options Comment by Phil November 2022
  • Hi, Please, check the following video tutorial on how to achieve that: https://support.muffingroup.com/video-tutorials/how-to-set-up-off-canvas-sidebar-for-shop/ Best regards
    in Filters Comment by Phil November 2022
  • Hi, Can you tell me where on your pages you put the Feature list, please? Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-t…
    in feature list suddenly missing on several pages Comment by Phil November 2022
  • Every day we receive tons of messages and accesses, and unfortunately, I do not remember all of them. I have found your dashboard access, but I did not find the FTP. Also, I can see that you have your website has a demo imported. Can I reset the dat…
    in Website does not matter Comment by Phil November 2022
  • Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, and check if the problem persists. .rs-p-wp-fix{   margin: 0!important; } Thanks
    in Loading Body after Update Comment by Phil November 2022
  • I have checked your website, and it looks like this: https://forum.muffingroup.com/betheme/uploads/258/D1C2GHV1ZSAG.png So only the search bar is missing. Can you point me to what else is missing, please? Best regards
    in Breadcrumbs issue Comment by Phil November 2022
  • Hi, These icons work only with the header built with the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If you want to add icons to the regular menu, you need to use this method: https://support.muffingroup.com/h…
    in Icon does not show Comment by Phil November 2022
  • Hello, This demo does not have the Elementor version, and its pages can be edited and modified with the BeBuilder. If you see an option to import it, it means that you have a Betheme version where there was an issue that showed the possibility to im…
    in Pre-built website does not complete installation Comment by Phil November 2022
  • Hi, Please, do not share your login credentials on the forum as others can see them. Mega Menu built with the BeBuilder works only with the Header made with Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ If you w…
    in Problems with our Mega Menu with in our BeTheme Comment by Phil November 2022
  • Hi, There is no setting to change it. You can have it, or hide it. If you would like to change this value, please, use the following CSS code: #Content{    padding-top: 50px!important; } Best regards
    in Where to change Content Top Padding from 30px default Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Widged section is hide Comment by Phil November 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Website does not matter Comment by Phil November 2022
  • Hi, Please, go to Appearance -> Customize -> WooCommerce -> Product Catalog, and from the dropdown menu choose Show products. https://forum.muffingroup.com/betheme/uploads/025/63IOC93X3HC5.png Best regards
    in Shop page pagination and filters not working Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Show the Hover Description in Masonry Hover Description Style Comment by Phil November 2022
  • Hi, You need to put the Contact Form shortcode in the Column Text element. https://forum.muffingroup.com/betheme/uploads/359/ZKBTL5YTOQC3.png Best regards
    in Contact form element issue Comment by Phil November 2022
  • I meant the portfolio item. It started to work when I was checking your website previously, but now I can see that the issue appears again. I went to Settings -> Permalinks, Saved changes, and it is working correctly now. https://forum.muffingrou…
    in 404 error on new portfolio pages Comment by Phil November 2022
  • Hi, Please, go to WooCommerce -> Settings -> Products, and disable the AJAX option, and check if the problem persists. https://forum.muffingroup.com/betheme/uploads/290/BUVO59T1U58R.png Best regards
    in Conflict with Woocommerce composite product plugin Comment by Phil November 2022
  • Please, use the following CSS code: .current_page_ancestor > a{  color: #0089f7!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. I have also passed this to the dev team, so we will add it in future updates. …
    in menu - graphic alignment Comment by Phil November 2022
  • It seems to be a good idea. Please, share your suggestion here: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Best regards
    in Category based FAQ Comment by Phil November 2022
  • Sorry, my bad. Here it is: body:not(.home) #Top_bar{    background: #000!important; } Best regards
    in Menu background for subpage Comment by Phil November 2022
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