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Phil

Phil

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Phil
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  • Ok, I can see that there was .de missing in the username. I have checked your website, and everything seems to work fine. https://forum.muffingroup.com/betheme/uploads/678/5ES2XUZT92TV.png If you meant that BeBuilder Blocks were missing, we have add…
    in site options away :-)) Comment by Phil November 2022
  • What you can try to do to have Wordfence active is to open the browser console while editing the page with BeBuilder, and when the error 403 appears, add it to the white list. https://forum.muffingroup.com/betheme/uploads/737/B0HBXWJH7IXA.png Best r…
    in An error occured. Please refresh the Bebuilder Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Sections disappearing Comment by Phil November 2022
  • Can I help you with anything else? Best regards
    in Menu background for subpage Comment by Phil November 2022
  • So everything is fine now? Is there anything else I could help you with? Best regards
    in Betheme Setup Comment by Phil November 2022
  • Hi @WillySong, Please, put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Best regards
    in Optimising dropdowns (mobile) Comment by Phil November 2022
  • Hi, I have checked your website, and it show the "Annual Christmas Tree Lighting & Winter Celebration". https://forum.muffingroup.com/betheme/uploads/834/4CLVXTDIHXDN.png Did you handle it? Best regards
    in Page titles do not match the title given to the page Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Conflict with Woocommerce composite product plugin Comment by Phil November 2022
  • You can use the span tag inside another tag with an inline style to set smaller font. Like this: https://forum.muffingroup.com/betheme/uploads/872/9H3WXOVC10P5.png <h2>NORMAL TEXT <span style="font-size:20px;">SMALLER</span&…
    in Question Comment by Phil November 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/224598#Comment_224598 Yes, it is because of the option to disable the button. To have this hook you can set it to show the button, and later hide it with the custom CSS. Thanks to that the hoo…
    in 'woocommerce_after_single_product' Hook missing on Single product Page Builder Comment by Phil November 2022
  • Is not that what you wanted to achieve? https://forum.muffingroup.com/betheme/uploads/883/VWEP5NUMSQH3.png How do you want it to look? Best regards
    in Menu background for subpage Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Prebuild website (product2) the header doesn't show correctly Comment by Phil November 2022
  • You are using a Blog element that has its own settings. https://forum.muffingroup.com/betheme/uploads/863/CCVHST5R4JCC.png https://forum.muffingroup.com/betheme/uploads/445/U5BH3N2KG3HG.png The options from theme options are the blog page that you s…
    in Blog pages Comment by Phil November 2022
  • Did you modify anything in the meantime? I opened your website, and when I visited the portfolio page, it loads correctly. Best regards
    in 404 error on new portfolio pages Comment by Phil November 2022
  • The credentials you have sent are not working either. https://forum.muffingroup.com/betheme/uploads/266/MV5OKJI25WA8.png Also, you did not send your FTP access. Please, send a message with all information, and test if the credentials are working bef…
    in site options away :-)) Comment by Phil November 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please, keep minifying plugins off because I need to take a look…
    in Blog Slider not show Comment by Phil November 2022
  • Did you register the license key on your local host? If not, please do that because the installation will not work without it. If yes, deregister it, and register again. If, even after that, the plugin will not install, open the browser console with…
    in Betheme Setup Comment by Phil November 2022
  • Sorry, but we do not provide help with file customization. If you need to edit it, you will have to contact your web developer. Are you using any SEO plugin or do you use the SEO option built into our theme? Best regards
    in SEO PROBLEM Comment by Phil November 2022
  • Hi, When we introduced the Mega Menu builder, the activate mega menu options (checkbox) changed into the dropdown menu. If you want to build your Mega Menu in the old way, choose the Automatic Mega Menu option. Notice that if you choose the Mega Men…
    in Mega Menu Comment by Phil November 2022
  • It will not remove your customizations because it is stored in the database. Remember that you can always create a backup of your website, for what I suggest using the Duplicator plugin. Best regards
    in Theme update Comment by Phil November 2022
  • Please, use also the following CSS code: .portfolio_group .portfolio-item .list_style_header .links_wrapper {  flex-shrink: 0; } After the update remove it because we will add this fix, so this CSS will not be necessary. Best regards
    in Portfolio multiple filters Comment by Phil November 2022
  • Hi, You can use the Header Builder: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ or the following CSS code: .page-id-104 #Top_bar{    background: #000!important; } Thanks
    in Menu background for subpage Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in 404 error on new portfolio pages Comment by Phil November 2022
  • With that question, you should rather contact the author of this snippet. Best regards
    in Review snippet disappears from the footer code after a few days Comment by Phil November 2022
  • I cannot replicate it, so I cannot define what might be the root cause. I would have to take a look at your website. Best regards PS. We do not provide support through Teamviewer
    in Add content to slider Comment by Phil November 2022
  • Hi, Please, download a fresh copy of Betheme from ThemeForest, install it, and try to register it then. https://support.muffingroup.com/documentation/installation-updates/ If after that you will still not be able to register your license key, please…
    in Theme update Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme installed? If not, please, update it. Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the p…
    in Double lightbox with Elementor Comment by Phil November 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Live Builder not working Comment by Phil November 2022
  • Hi, Did you refresh your page as the message says? Does it happen every time when you want to edit something? Best regards
    in An error occured. Please refresh the Bebuilder Comment by Phil November 2022
  • I do not have access to Moto G6 Play, but I have checked that on iPhone 12, and Moto G7 Play, and on both of these devices, it works correctly. https://forum.muffingroup.com/betheme/uploads/678/8S91XKO8XDR7.png Please, clear your device browser cach…
    in Text stroke for mobile Comment by Phil November 2022
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