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Phil

Phil

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Phil
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  • https://forum.muffingroup.com/betheme/discussion/comment/224042#Comment_224042 Can you tell me which demos you tried to import, please? Thanks
    in Trying to import Pre-built website but but nothing happens Comment by Phil November 2022
  • Hello, Of course, it is possible. Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme Thanks
    in install child theme afterwards Comment by Phil November 2022
  • Hello, Did you try typing the name of this demo in the search field? https://forum.muffingroup.com/betheme/uploads/224/IIAFWBJT401N.png Best regards
    in Can not find theme Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in a qustion Comment by Phil November 2022
  • Do you have a backup of your website? If yes, please, restore it, use the Import/Export feature on the builder content, and update your theme. If the content will be wiped out again, put it with the import option. https://support.muffingroup.com/how…
    in Updating theme wiped out front page of site Comment by Phil November 2022
  • Hi, There was a problem with this demo package but we corrected it. Please, try to import this demo again. Best regards
    in Demo import doesn't work properly Comment by Phil November 2022
  • @kambostructures, I can see that you created a new discussion so I will answer you there. https://forum.muffingroup.com/betheme/discussion/66154/pre-built-site-demo-content-can-not-import#latest Please, do not create duplicate comments. Thanks
    in Trying to import Pre-built website but but nothing happens Comment by Phil November 2022
  • Hi, The update should not wipe out the content on any of your pages unless you modified the database, or some unsupported plugin interfered with it. When you open the homepage with the builder do you see any content there or an empty builder with a …
    in Updating theme wiped out front page of site Comment by Phil November 2022
  • Hello, Please, update betheme to the newest version and try to import this demo then. There are two ways you can reach us: through this forum or through the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact.…
    in pre built site demo content can not import Comment by Phil November 2022
  • Please open the tablet view of your header, and in the wrap settings change the padding value. https://forum.muffingroup.com/betheme/uploads/620/HWI1HHETFFWD.png Thanks
    in Header Builder Burger Icon Comment by Phil November 2022
  • Hi, You can try this: in the href put an ID, you can name it however you want, for example, #mapPopup, and add rel="lightbox": <area title="Lennenstadt Branch" alt="Lennenstadt Branch" coords="176,323,6" sh…
    in Popup in Image Map Comment by Phil November 2022
  • It does not look at all to me when I open your website. Did you bring back the modified be.css file? There is a possibility that your website changes the URL from http to https, which is incorrect, generates a mixed content error, and styles are not…
    in Totally different footer showing when logged into a customer account Comment by Phil November 2022
  • Hello, Please, check the following video tutorial to handle this problem: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
    in Wp-admin stays charging Comment by Phil November 2022
  • Hello, It is placed in the All files & documentation package. Please, check the following link about it: https://support.muffingroup.com/documentation/installation-updates/#child-theme Best regards
    in Child Theme for BeTheme? Comment by Phil November 2022
  • While editing your product open click on the button edit with BeBuilder. https://forum.muffingroup.com/betheme/uploads/842/28FOC80PDA3H.png https://forum.muffingroup.com/betheme/uploads/835/TX94YMCAK2P2.png Best regards
    in Create table Comment by Phil November 2022
  • You should install the package downloaded from Envato. You will not lose any changes because all settings/options/data are stored in a database and not files. Best regards
    in Theme update failed and made my website backoffice crush Comment by Phil November 2022
  • Hi, Sorry, but the link you sent is not working. https://forum.muffingroup.com/betheme/uploads/839/WPI1480V3HEX.png Are you sure that you attached the correct link? Are you using BeBuilder or BeBuilder Blocks? Best regards
    in I cannot see my changes in WP Comment by Phil November 2022
  • Hi, Great to hear that it is solved for you. Please let me know if you have any other questions. Best regards
    in Web Stories Plugin compatibility Comment by Phil November 2022
  • Great to hear that you found the solution, and thanks for posting how you resolved it. This might be helpful for others. If you have any other questions or problems, feel free to ask. Best regards
    in Product price problem Comment by Phil November 2022
  • Please, go to Betheme -> Theme options -> Global -> Sliders, and set there the slide change time. https://forum.muffingroup.com/betheme/uploads/807/MWO5L3U3LQWU.png Thanks
    in be-testimonial in Elementor Comment by Phil November 2022
  • Hello, Function wp_enqueue_code_editor() is a WordPress one. https://developer.wordpress.org/reference/functions/wp_enqueue_code_editor/ If it is missing that means there is something incorrect with your WP installation. I suggest reinstalling WP fo…
    in Update betheme Fatal error Comment by Phil November 2022
  • I can see that you do not have a registered license key on that website. Please, register it, so I will be able to check the root cause properly. Thanks
    in I can't install the template plugins Comment by Phil November 2022
  • I tried to put a new package on your website through the WP upload, but it showed a "The link you followed has expired" message. I checked your server settings with the PHPINFO file, and they are too low. Please, see the following article:…
    in Admin Memory Exhausted - help! Comment by Phil November 2022
  • Your slider was misconfigured. You had the Fixed on Top option enabled. After I disabled it, the slider showed up. https://forum.muffingroup.com/betheme/uploads/110/9VVTGZ9RG45J.png Best regards
    in Can't update revolution slider Comment by Phil November 2022
  • Hi, What you ask for requires file customization which in reference to the Item Support Policy is not allowed. http://themeforest.net/page/item_support_policy So if you want to modify files and don't know how, you should contact your web developer. …
    in Copyright year Comment by Phil November 2022
  • Hi, The move-up option from the Theme options refers to the option that became deprecated. However, I can see that you used a negative margin from the Advanced options of the section. Now you need to open the mobile view of this page and set the mob…
    in disable move up on mobile device does not work Comment by Phil November 2022
  • We will take a look at it. I will inform you as soon as we find out how to correct that. Best regards
    in Header Templates not showing after update Comment by Phil November 2022
  • Please, do not share login credentials publicly on the forum. Instead, hen they are needed, I will ask you to send a private message. However, I have checked your website. 1) The logo shows correctly in chrome with the newest version (107.0.5304.107…
    in Problems in my THEME Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Product price problem Comment by Phil November 2022
  • Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
    in Admin Memory Exhausted - help! Comment by Phil November 2022
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