Phil
Phil
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- Phil
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We will have to take a deeper investigation into that, and I need you to send FTP access. Please, do it like previously through the contact form, and attach a link to this forum discussion. Thanks
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https://forum.muffingroup.com/betheme/discussion/comment/223688#Comment_223688 I have checked your website, and the load is not endless. I put the screen record showing how it loads on my device in your media library in the WP. Can you tell me what …
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Sorry, but you have sent only FTP access, but you did not attach WP dashboard access. Moreover, the FTP you have sent is not working. Please, resend these data, and ensure that they work correctly. Remember to attach a link to this forum discussion.…
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As soon as you have done these steps please let me know. If the problem will not be gone, please, send login credentials, as I mentioned in my previous message. Thanks
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Hello, Sorry, but you wrote your message during the weekend, and I could answer you. However, I didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from …
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Hi, You can change the appearance of the submenu in Betheme -> Theme options -> Colors -> Menu. https://forum.muffingroup.com/betheme/uploads/374/UD5CA2V8PHKV.png Thanks
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Hi, It can be set in the Button option in Advanced -> Custom. https://forum.muffingroup.com/betheme/uploads/108/H9UZH6SGNS0A.png Thanks
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Hello, You can use the Export/Import option in the builder, and Import the content to another website. https://forum.muffingroup.com/betheme/uploads/716/DCVLRM4511QW.png Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Great to hear that you manage to solve that. If you have any other questions or problems, please, let me know. Thanks
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Hi, Please, do not create duplicate discussions. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please …
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Please, turn off all of the plugins (except Elementor), refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hello, There is no option to achieve that. If you would like to see such a feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
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Hello, That is great you handled it. If you have any other questions, feel free to ask. Thanks
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Hello, That is great you handled it. If you have any other questions, feel free to ask. Thanks
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Hi, Can you tell me where do you want to put this code, and send how it looks, please? Thanks
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Hello, Currently, there is no option to have such a display. We are working to add such a feature, but I cannot tell you the estimated time when it will be out. Also, you will have to manually choose the products which will be displayed. Best regar…
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Hello, You have to turn on the file_get_contents() on your server. Currently, it is disabled, and it is causing this problem. Please, contact your hosting provider to enable that, and everything will work correctly. Best regards
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Hello, The fix for it will be released in the next update. However, you can fix it on your own. Open the Betheme folder, find the under-construction.php file, and change the <?php wp_footer(); ?> into this: <?php wp_enqueue_script('mfn-co…
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Hi, Please, open the Cart page, and the checkout page, and see if you have shortcodes for these pages placed in Gutenberg. If there are no shortcodes, please, add them. https://woocommerce.com/document/woocommerce-shortcodes/ Also, go to WooCommerce…
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Can you send screenshots showing the differences, please? Can you also disable it for a while? Thanks
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Hi, Please, contact your hosting provider, and ask to modify the server setting so it will meet the requirements in the System Status. After that check, if your problems persist. Best regards
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Hi, I can see that you do not have the newest version of Betheme. Please, update it and see if the problem persists. If this will not help turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a chi…
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Hello, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ There you will find out how to handle this problem. Thanks
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Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
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Hi, If you are using a standard Header from the Theme option, then such a change would require writing a custom CSS code. However, it can be achieved without writing anything by using the Header Builder. https://support.muffingroup.com/video-tutoria…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Great to hear that you manage to solve that. If you have any other questions or problems, feel free to ask. Thanks
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Hello, Are you sure that you install version 26.5.1.4 or higher? Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Thanks
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…