Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,085
Last Active
Roles
Moderator

Comments

  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in BeBuilder delete himself object on page Comment by Phil November 2022
  • So everything is fine now? Is there anything else I can help you with? Best regards
    in Woocommerce Composite products Comment by Phil November 2022
  • Hello, Please, head to the following link, and check if you have your SSL certificate set correctly on your website. https://www.greengeeks.com/tutorials/how-to-install-a-ssl-certificate-on-your-wordpress-site/ Moreover, please, check the following …
    in I can't register my purchase code Comment by Phil November 2022
  • Hi, No, updating will not delete your progress because pages, posts, settings, etc., are stored in the database. You can check step by step video tutorial here: https://support.muffingroup.com/video-tutorials/wordpress-6-1-update-issue/ Best regards
    in Fatal error with WordPress 6.1 Comment by Phil November 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, check if you do not have any caching tools enabled on your server, and if …
    in Totally different footer showing when logged into a customer account Comment by Phil November 2022
  • Hi, You can update the bundled plugin from Betheme -> Install plugins. If the newest version is not available yet, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase t…
    in WPbakery Page Builder Comment by Phil November 2022
  • Hello, The navigation between posts can be disabled in Betheme -> Theme options -> Global -> Navigation & Share. https://forum.muffingroup.com/betheme/uploads/832/4JOGGE4KHBVQ.png The post information can be disabled in Betheme -> Th…
    in delete bug on the theme BeTheme Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in how to remove the read more button - woocommerce Comment by Phil November 2022
  • Hi, Did you handle it? I have checked your website, and the header shows up. https://forum.muffingroup.com/betheme/uploads/315/WLEQFSYQCPE2.png Are there any steps to reproduce this issue? Best regards
    in Menu Not Showing After Update Comment by Phil November 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Broken Menu Comment by Phil November 2022
  • Hello, Please, go to Betheme -> Theme options -> Addons & Plugins -> Addons, and enable the option Display image alt text as caption for lightbox image. https://forum.muffingroup.com/betheme/uploads/318/M4HDHKBQAJVW.png When you do this…
    in Image Gallery metadata: Title, alt text, caption Comment by Phil November 2022
  • Hello, Can you explain in more detail what is happening, please? Please always attach a link to your website and screenshots showing what you refer to. Did you check if the same thing happens with another theme, like Twenty Twenty? Best regards
    in Contact Form 7 Comment by Phil November 2022
  • Hi, All of the themes on the Envato market are under the same license. Details: https://themeforest.net/licenses/standard You can use one license per end product to use any pre-built website you desire or mix them, but you cannot use the theme licen…
    in Changing registered license to another domain Comment by Phil November 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. @media only screen and (max-width: 1240px){    .menuo-arrows:not(.keyboard-support) #Top_bar .menu > li.submenu > a:not(.menu-toggle)::a…
    in Arrow and Plus Sign Comment by Phil November 2022
  • Hello, Are you using the SEO options from Betheme, or are you using an external SEO plugin? Where did you set up the Open Graph image? Best regards
    in Post image share on facebook Comment by Phil November 2022
  • We will have to make a deeper investigation into that, and we need your FTP access. Please, send it like previously through the contact form. Remember to attach a link to this forum discussion. Thanks
    in Header Templates not showing after update Comment by Phil November 2022
  • Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in Dropdown on Responsive Menu Comment by Phil November 2022
  • You have low server values. https://forum.muffingroup.com/betheme/uploads/368/KO6J7O3IYWXF.png You should contact your hosting provider to increase them to the minimum requirements. Best regards
    in Columns of Images not showing or buggy on live site Comment by Phil November 2022
  • Do you have a mail client installed on your desktop? I have checked that, and it is working correctly for me. https://forum.muffingroup.com/betheme/uploads/607/EJXSUDBPBI2T.png Best regards
    in call to action mailto Comment by Phil November 2022
  • There was a sign ` or ' in your GDPR which was causing this issue. After we removed it, the problem was gone. However, when we re-added it, it did not break the template edit again. If this will happen again, please, let us know because it might be …
    in Impossible to edit Template Comment by Phil November 2022
  • You have sent the WP dashboard only without FTP. Please, send a second message like previously through the contact form, with the FTP access. Remember to attach a link to this forum discussion. Thanks
    in Revolution slider stopped working and can't be installed again Comment by Phil November 2022
  • I have opened this page, updated it, and the gradient appeared. Can you check that, please? Thanks
    in Gradient Background Comment by Phil November 2022
  • Please, use the following CSS code: .highlight.highlight-underline .highlight-word .highlight-border{    height: 30% !important; } Put it in the Custom CSS field in the Page Options. https://forum.muffingroup.com/betheme/uploads/117/Y0OCF6ZMTVKJ.png…
    in How to set font with background box Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Dropdown on Responsive Menu Comment by Phil November 2022
  • Sorry, but you have sent only WP dashboard access without FTP access. Can you send it too, please? Thanks
    in Impossible to edit Template Comment by Phil November 2022
  • https://forum.muffingroup.com/betheme/discussion/comment/223438#Comment_223438 Again it is the plugin's fault. Without them, the preview works correctly. https://forum.muffingroup.com/betheme/uploads/231/HA2TZZJI1WEL.png Best regards
    in Edit content not showing Comment by Phil November 2022
  • Glad I could help. Have a nice day too. ? Best regards
    in No sidebar on the WooCommerce shop pages..?! Comment by Phil November 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Problem with variations Comment by Phil November 2022
  • Hi @Ripplesbusiness, Did you check if your server fulfills theme requirements? If you checked that please ensure that you are using the newest version of Betheme. You can also check if the same thing happens when you deactivate all of your plugins. …
    in Content import frozen Comment by Phil November 2022
  • Hi, Did you set up the header layout in Betheme -> Theme options -> Header & Subheader -> Header to be above the slider? https://forum.muffingroup.com/betheme/uploads/984/C2EIDPDV763Y.png Please also go to Appearance -> Menus, choose…
    in Broken Menu Comment by Phil November 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.