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Phil

Phil

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Phil
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  • Hi, Please, go to Betheme -> Theme Options -> Performance, and activate the option Builder local styles: Inline in header. https://forum.muffingroup.com/betheme/uploads/318/P7AEGM2R0QY5.png Thanks
    in When this page loads it jumps down? Comment by Phil November 2022
  • Sorry, but we didn't get any message from you with the FTP credentials. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your FTP credentials again. Ensure you sent a…
    in Edit content not showing Comment by Phil November 2022
  • Please, try the following CSS code: .single-product .entry-summary .cart {    flex-wrap: wrap; } .single-product .entry-summary .cart .single_add_to_cart_button{    flex-basis: 50%; } Put it in Betheme -> Theme options -> Custom CSS & JS -…
    in WooCommerce Single Page Errors Comment by Phil November 2022
  • It would be best if you contact Freepik support about this question. Best regards
    in License to use the sample images from renovate5 Comment by Phil November 2022
  • Hi @InaltumCorp, The package can be downloaded from ThemeForest, and the directory you should remove is the Betheme folder. If you need help with that please send us the WordPress dashboard and FTP access privately thru the contact form, which is on…
    in Theme update critical error Comment by Phil November 2022
  • Hi, Do you have the newest version of Betheme installed? Remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get your wp-admin to work correctly. Please be sure that you upload the most current theme …
    in Too many redirections - Wp-admin Comment by Phil November 2022
  • Hi, Betheme package weighs only 9,5MB, so I would not say it is too big for even smaller hostings. Did you download the package from ThemeForest? Please, check the following link: https://support.muffingroup.com/documentation/installation-updates/ …
    in Betheme is too big for my hosting package Comment by Phil November 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Button color issue Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in section padding is not updating Comment by Phil November 2022
  • If you are using the Header Builder, the logo is taken from there, not from the theme options. You can learn more about the Header Builder in the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best reg…
    in Website not updating Comment by Phil November 2022
  • Hello, Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to handle this problem. Thanks
    in some sections or wrap settings are not saved by the website Comment by Phil November 2022
  • Please, go to Betheme -> Theme options -> Footer, and in the Copyright, field put your own text. https://forum.muffingroup.com/betheme/uploads/472/0G7LXQZP7VZ7.png Thanks
    in Where to edit footer? Comment by Phil November 2022
  • Hello, Please, edit your pages with BeBuilder, and there you will be able to adjust the tablet display. https://forum.muffingroup.com/betheme/uploads/466/3RJHQ8ODAPEW.png Thanks
    in Few elements not responding well on tablet Comment by Phil November 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Error 403 Forbidden in console Comment by Phil November 2022
  • So did you handle it, or do you want to achieve something else? Best regards
    in How to create a card carousel in betheme? Comment by Phil November 2022
  • I am not familiar with any tool that would be accurate for that, but I highly recommend checking the official WooCommerce website: https://woocommerce.com/products/ Best regards
    in Product Customizer not working Comment by Phil November 2022
  • If you want to hide them, you can activate the Template: Builder in the Post Options. https://forum.muffingroup.com/betheme/uploads/555/DRK7LU4LQW1G.png To turn off the arrows to navigate between posts and the Show All button, go to Betheme -> Th…
    in blogger2 single post template Comment by Phil November 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Blogger2 Chrome and Firefox Comment by Phil November 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Columns of Images not showing or buggy on live site Comment by Phil November 2022
  • Please replace the previous code with this one: .woocommerce .products .image_frame, .shop_slider .slick-slide .image_frame{  min-height: 400px; } Thanks
    in align product title and price Comment by Phil November 2022
  • Sorry, but I cannot send you it. Can you turn it off in general for a while, or for a specific region? Best regards
    in How to remove this Be logo in header template ? Comment by Phil November 2022
  • Hello, Please, check the following links: https://www.freepik.com/premium-photo/can-white-paint-with-brush-bright-background_10849739.htm#page=2&query=paint%20brush&position=9&from_view=search&track=sph https://www.freepik.com/free-v…
    in License to use the sample images from renovate5 Comment by Phil November 2022
  • I tried to log in with the credentials you sent, but they were not working, and after a second attempt, the following message appeared: https://forum.muffingroup.com/betheme/uploads/114/LPUC5RYGIRGN.png Please unlock the access, and send the correct…
    in be-testimonial in Elementor Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Wishlist issues on mobile Comment by Phil November 2022
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffingroup.com/betheme/#p…
    in Social sharing plugin Comment by Phil November 2022
  • I have updated Betheme on your website, and you can log in to your wp-admin without obstacles. Please, ensure that everything is working correctly, and when you do it, please, remove the old package from your website. https://forum.muffingroup.com/b…
    in Page Title Text Overlapping + Responsive Submenu Comment by Phil November 2022
  • Hello, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get your wp-admin t…
    in 500 Internal Server Error Comment by Phil November 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in How do I centre this Button in the green block? Comment by Phil November 2022
  • Please, check if the padding is not assigned in the Deprecated options. https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ Thanks
    in How do I control the amount of white space between certain sections? Comment by Phil November 2022
  • 1) The root cause is your child theme. I switched to the parent theme, and sticky wraps works correctly then. 2) Custom templates do not have tabs because they are separated into different elements. https://forum.muffingroup.com/betheme/uploads/711/…
    in Wrap sticky Comment by Phil November 2022
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