Phil
Phil
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- Phil
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Comments
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Did you check the firewall? I still have message about the time out. Best regards
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I manage to install that demo on your website. Please, check that. Thanks
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Please check the beginning of the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-install-and-update-betheme/ Thanks
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The memory limit problem is related to the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get you…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, try to use the following CSS code: .woocommerce .products .image_frame{ min-height: 360px; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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I didn't follow the steps in the video I meant the testimonial creation in the WP panel. If you have your testimonials created there, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://the…
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Hello, For the others who might visit this topic, and wonder how to resolve it: The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload …
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I tried to enter your website with three different networks, but it keeps showing the "The connection has timed out" error. Are you sure that you sent the correct URL? Best regards
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Hi, That is great you manage to solve it. If you have any other questions or problems, feel free to ask. Thanks
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Hello, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from ThemeForest. After that, you will get your wp-admin t…
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Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
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Please send a private message with WP and FTP access again. It should look like this: https://forum.muffingroup.com/betheme/uploads/717/ZETVYQBS90DD.png Thanks
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Hi, Did you deactivate it? I cannot see GPay or ApplePay buttons on your website. Best regards
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Hi, You can try to put it in the Custom HTML widget. https://forum.muffingroup.com/betheme/uploads/957/E3X9UWGX3IEW.png Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, try to use the following CSS code: .nbd-prevent-scroll #Top_bar{ display: none; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hello, We never test this plugin with our theme, and we do not support it, so I cannot tell if it will work correctly. You can check it, but if something will not work properly, we will not be able to help. Best regards
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Hi, I can see that your favicon has a .png extension, and it should be .ico. Please, use the following website: https://realfavicongenerator.net/, and change it to be .ico. Thanks
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Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
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Hi, 1) We set the space between sections with padding. It can be changed in the section options under Advanced -> Spacing. https://forum.muffingroup.com/betheme/uploads/318/JYXA9F8EY693.png 2) The Footer spacing can be modified in Betheme -> T…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-create-a-simple-slider/ There you will find out how to achieve that. Thanks
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Hi, The issue will be fixed in the next update, which should be released this week. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. You can also download a fresh copy of Betheme from ThemeForest, and replace your current one with it. Moreover please, check the following link: https://…
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Hi, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest. After that, you will get your wp-admin …
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Hi, The problem is with the latest WP version (6.1) and the older BeTheme version. To fix that, you have to get into the FTP, remove the old directory of BeTheme and upload the latest one from the ThemeForest. After that, you will get your wp-admin …