Support Center Visit Demo License manager Buy @ envato
Avatar

Phil

Phil

About

Username
Phil
Joined
Visits
8,090
Last Active
Roles
Moderator

Comments

  • Hi, Do you have the newest version of Betheme? If not, please, update it. Moreover, turn off all of your plugins, and check if problem persists. Thanks
    in login popup jump(pop) twice Comment by Phil October 2022
  • I can see that you do not have the newest version of Betheme. Can I update it on your website? Best regards
    in Change shop page title Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Wrap sticky Comment by Phil October 2022
  • You do have not enough memory on your server. https://forum.muffingroup.com/betheme/uploads/699/X4OJDGBV68X2.png Please, contact your hosting provider about this problem. Best regards
    in critical error Comment by Phil October 2022
  • That is for WooCommerce pages only. That is why there is a .woocommerce class at the beginning. Best regards
    in WooCommerce subheader Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in I have buy this Plugin WooCommerce Booking & Rental Plugin Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in Background not displaying on actual site Comment by Phil October 2022
  • Hi, Please, edit the Video element, go to Advanced -> Spacing, and set the Margin value to zero. https://forum.muffingroup.com/betheme/uploads/811/R8C8Y3GOTXL1.png Thanks
    in How Do I make Image and Video Full Width of Web Page Please Comment by Phil October 2022
  • It is not possible, unfortunately. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-future-updates#latest Thanks
    in Image captions? Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Using Header and Footer Templates dublicates Woocommerce pages Comment by Phil October 2022
  • Hi, It was not removed but became deprecated, and we added a new option to the Advanced -> Custom tab. https://forum.muffingroup.com/betheme/uploads/345/ZH1FYDVPWGFA.png You can learn more about the Deprecated features under the following link: h…
    in create anchor Comment by Phil October 2022
  • Hi @visualprintireland, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page i…
    in Background not displaying on actual site Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Height setting blog to header Comment by Phil October 2022
  • Hi, Please, ensure that you have the main shop page selected in WooCommerce -> Settings -> Products. https://forum.muffingroup.com/betheme/uploads/629/QSYBRBZTBZKT.png Moreover, if your website is in HTTPS, ensure that you do not have HTTP set…
    in Custom Woo Templates for Woo Single Product & Shop Not Working in BeBuilder Comment by Phil October 2022
  • The website you have sent differs from the one on your screenshots. Also, you have a different menu style. There is a classic menu enabled, and on your screenshot, there is a Side Slide. Do you still need help with that? Best regards
    in submenu open Comment by Phil October 2022
  • Can you send a link to this page, please? I will take a look if I can suggest you something. Best regards
    in Feature List Settings Comment by Phil October 2022
  • 1) Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the reason. Notice! Please attach a link to this forum discu…
    in visual Comment by Phil October 2022
  • Hi, Do you want to show captions on the product image and product thumbnails? If yes, it is not possible to achieve that. Best regards
    in Image captions? Comment by Phil October 2022
  • Hi, I have passed this issue to the dev team. For now, please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS, as a temporary workaround. #Filters.only-categories .categories{    width: 100%; } Best reg…
    in Issue with Blog Live Filtering after update Comment by Phil October 2022
  • Hi, For this, you will have to use a custom CSS code. .woocommerce #Subheader{    padding-bottom: 30px!important; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
    in WooCommerce subheader Comment by Phil October 2022
  • 1) If the links are still pointing to the old domain after the transfer of your website, please use this plugin. http://muffingroup.com/plugins/mfn-migrate-cb.zip It will help you change all the URLs in the Muffin Builder and Theme Options at once w…
    in Migration issue - stating I have the wrong php version Comment by Phil October 2022
  • Hi, Please, download a fresh copy of Betheme from ThemeForest, and upload it to your website replacing the old package. If you are not able to log into your WP dashboard, please, update Betheme via FTP. https://support.muffingroup.com/documentation/…
    in Critical error to upgrade Comment by Phil October 2022
  • The display seems correct to me. https://forum.muffingroup.com/betheme/uploads/189/AOIAZJDW4QRW.png If it does not suit you, you can add some more height value, and change it from 60px to e.g. 80px. Best regards
    in Visual Comment by Phil October 2022
  • Hi, Did you import the BeBuilder version of this demo or Elementor? On our websites list, you can see information that the Elementor version may differ in Elementor. https://forum.muffingroup.com/betheme/uploads/207/MHOYUKIQ6JRL.png https://themes.m…
    in different product display than the default theme Comment by Phil October 2022
  • Hello! Please, do not share your license key on the forum as others can see it. If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed wi…
    in I lost some license keys and I want to know if it is possible to recover them Comment by Phil October 2022
  • Hi, Is your header built with the Header Builder? If you want to use the Mega Menu built with the BeBuilder, you need to use it with the Header Builder. https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Best regards
    in Mega Menu not displaying. Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in EDITION IN EDITION SINGLE PRODUCT Comment by Phil October 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in Change shop page title Comment by Phil October 2022
  • Hi, Can you tell me how did you export your posts, please? Also what extensions are you using for images? Best regards
    in Featured images aren't visible on post page after import from old website Comment by Phil October 2022
  • Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
    in Can't update Comment by Phil October 2022
This website uses cookies

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Neccessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Analytics & Performance

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

Please state your consent ID and date when you contact us regarding your consent.