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Phil

Phil

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Phil
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  • You should take the PDF outside the tabs. The PDF viewer uses JS and tabs do not support this type of content. https://forum.muffingroup.com/betheme/uploads/300/HFPNAI93PA3L.png Best regards
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
  • Hi, I have used the FB Debug tool to check this post, and it shows the featured image. https://developers.facebook.com/tools/debug/ https://forum.muffingroup.com/betheme/uploads/581/MJJDU1I1L69Z.png Can you recheck that? Best regards
  • I have an ultrawide screen (2560x1080), and I do not see this problem there either. https://forum.muffingroup.com/betheme/uploads/764/V1EMH3VQOJQ1.png Did you check it on the page load, or did you resize the screen? Best regards
  • Hi, There is a new version of Betheme. Please update it, and check if the problem persists. Thanks
  • I can see that you do not have the newest version of Betheme on your website. Please, update it, and check if the problem persists. Thanks
  • You have a misconfiguration in the child theme. When I switched to the parent theme, the Footer worked correctly. Please, check your files to find the root cause. Best regards
  • I cannot see borders on your website, so I am not exactly what you are referring to. To have a price filter like on the demo page, go to Appearance -> Widgets, and in the settings of this widget set Inline input fields. https://forum.muffingroup.…
    in visual Comment by Phil October 2022
  • 1) I have checked your website, but you have no page templates. You have one Header template and two Global wraps, and all of them are empty inside. I suggest checking our video tutorials: https://support.muffingroup.com/video-tutorials/ There you c…
  • Did you put the CSS I sent you in Betheme -> Theme options -> Custom CSS & JS -> CSS? It should work, but I do not see it in your website source. Best regards
    in Visual Comment by Phil October 2022
  • 1) No, what you put into Theme Options -> Custom CSS & JS -> CSS, will not be lost after the theme update. 2) Do you have the most current version of Betheme? Best regards
  • We manage to fix that on your website. Please, check that. This fix will be also included in the next update. Best regards
  • Please, check the following links: https://stackoverflow.com/questions/54982780/using-css-counters-to-generate-ordinal-values https://www.w3schools.com/tags/tag_sup.asp There you will find out how to achieve both of these things. Best regards
  • The update with this fix is already out. ? Best regards
  • Hi, Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/footer-builder/ There you will find instructions on how to use that. If you will still have problems with the Footer template, please, let me know. Than…
  • Please send us WordPress dashboard access where you want to put your license key and your license key privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact, and we will check what might be the…
  • Ok, now it worked. We located the root cause, and it is a PDF you are using on your home page in tabs. We cloned this page and removed the PDF, and it is working correctly then. Please check the following link: https://bokyungpark.com/home/ Best re…
  • We manage to fix that. Please, check it. Thanks
  • We manage to solve this issue on your website. There was a bug in the files that caused it. This fix will be also included in the next update. Best regards
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
  • When you open the website source (CTRL + U), you will notice that at the bottom of it, there is still this message. https://forum.muffingroup.com/betheme/uploads/679/9W1MPT67Q188.png Please, contact your hosting provider again, and report to them th…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • If you want to overwrite the styles and functions in the parent theme, then it is best to use a child theme. It all depends on how much you want to customize your website. Most of the CSS styles can be set in Theme Options, BeBuilder, or writing cus…
  • You used a special character in your font name (&). Font names should be as simple as possible. The best way to name them is using one word with characters A-Z, a-z. I have changed the font name on your website, and it is working correctly now. …
  • 1) You can put a section with the Shop Categories element on the page. https://forum.muffingroup.com/betheme/uploads/029/YDWZ9DTT7U8A.png 2) To design a page for each Brand(if it is a Category) you will have to use the custom template. Please, check…
  • So I waiting for new information from you. Best regards
  • Try this instead: @media only screen and (max-width: 767px){  .home #Footer{    position: absolute!important;   } } Thanks
  • Hi, We located the source of this issue and will release an update to fix that today. After the update, please, download the package again, upload it, and check if everything is fine. Best regards
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Fatal Error Comment by Phil October 2022
  • Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
    in Visual Comment by Phil October 2022
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