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Phil

Phil

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Phil
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  • I have installed Slider Revolution on your website. Please, check that. Thanks
    in I can't download the plugin Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. You can also see if the same thing happens on another browser. Thanks
    in Very slow WordPress backend Comment by Phil October 2022
  • Please, try the following code: .home #Content{  margin-bottom: 0!important;    } Thanks
    in overlay 1 level menu Comment by Phil October 2022
  • Hello, That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muf…
    in Adjust the length of the menu Comment by Phil October 2022
  • Hi, 1) The sticky header has different styling. Edit your header template, open the Sticky version, and change this color. https://forum.muffingroup.com/betheme/uploads/373/II39CG09MPOT.png 2) Can you explain when and where this slug appears, please…
    in error in slug and header Comment by Phil October 2022
  • Hi, Do you have Slider Revolution installed and active? You can install it through Betheme -> Plugins. If it is active, please try to import the Slider only. https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-slider-revolutio…
    in Revolution Slider is not working Comment by Phil October 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in CMS content edit field is different between admin user and newly added user Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, check if you do not have any caching tool enabled on your server. If it is active, disable it and see if it helps. Thanks
    in My Home page is completely broken on tablets and mobile phone Comment by Phil October 2022
  • Hi, You should add a scroll class to this link. https://forum.muffingroup.com/betheme/uploads/082/EFADTTP72XPB.png Thanks
    in smoothly scroll to section Comment by Phil October 2022
  • Great to hear that. If you have any other questions or problems, feel free to ask. Best regards
    in Option to Align Buttons in Elementor? Comment by Phil October 2022
  • Great to hear that. You did not have to remove it completely, and only deactivation should do the job, but this way is correct too. Best regards
    in Pre-Build Website does not load correctly Comment by Phil October 2022
  • Hi, It would be best if you attach screenshots showing your problems. Right now I do not know what should I look into. Thanks
    in Website optimalisation with BeTheme is a pain in the ass Comment by Phil October 2022
  • Hello, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. However, can you explain in more detail what do you mean that Slider Revolution is not updating, plea…
    in Many difficulties with the theme Comment by Phil October 2022
  • Great to hear that everything is fine now. Please, let me know if I can help you with anything else. Thanks
    in I can't customize the pre-built website "Cottage 3" Comment by Phil October 2022
  • Hi, Please, go to Appearance -> Customize -> WooCommerce -> Product Images and set the Thumbnail cropping to 1:1. https://forum.muffingroup.com/betheme/uploads/964/JW5OVP0USO1I.png Thanks
    in Visual Comment by Phil October 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Custom fonts NOT working Comment by Phil October 2022
  • Hi, Are you using a child theme? If yes, please, switch to parent and check if the problem persists. You can also download a fresh copy of the Betheme package from ThemeForest, upload it and see if it helps. Thanks
    in Theme Options layout is not loading properly Comment by Phil October 2022
  • Hi, I have checked your website, and the photo is not doubled. Did you handle it? https://forum.muffingroup.com/betheme/uploads/683/VS8SNLCDILSK.png Best regards
    in Parallax Picture appears twice Comment by Phil October 2022
  • Please, replace the previous code with this one: @media only screen and (max-width:767px){   .products .button-custom.woocommerce .button, .button-custom .button{      padding: 10px 20px!important;   }  .products .mfn-li-product-row-button{   flex-…
    in Mobile phone Comment by Phil October 2022
  • Hi, Can you tell me when did it happen? What actions did you perform before this problem occurred? Best regards
    in Corrupt style sheet Comment by Phil October 2022
  • Hi, This is a color picker from WordPress, and we cannot modify its code. However, we will try to increase the delay, so it will be easier to type the color by hand. Best regards
    in Can't fill in color codes Comment by Phil October 2022
  • Hi, The best way to achieve that is to set the same height in Advanced -> Dimensions. https://forum.muffingroup.com/betheme/uploads/312/FCHG1QRNKWIC.png To learn more about the settings you show in your video, please, check the following link: ht…
    in equal height icon boxes Comment by Phil October 2022
  • Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
    in Import template is not working also the bebuilder is very slow Comment by Phil October 2022
  • You are welcome. If you have any other questions or problems, please, let me know. Thanks
    in Gallery size is too small in desktop version Comment by Phil October 2022
  • I was able to reproduce this issue in Firefox incognito mode finally. Your website changes the URL from http to https, which is incorrect. It generates a mixed content error, and styles are not loaded correctly. Your htaccess can redirect your websi…
    in Incorrect view in different browser Comment by Phil October 2022
  • The account you have sent does not have admin privileges, and I could not check anything. Please, change this user rights to admin, and let me know when you do that. Thanks
    in Sit freezing on mobile after using menu - one page Comment by Phil October 2022
  • Did you try turning off the plugins? Did it help? Please, go to Betheme -> Theme options -> Performance, and use the option Cache fonts local or Disable for Google Fonts. https://forum.muffingroup.com/betheme/uploads/216/OFJ57ZULIUYR.png Thanks
    in Remove Google Fonts Comment by Phil October 2022
  • 1) Please turn off all of the plugins, refresh your cache, and check if the problem persists. 2) On your GIFs, you are using the BeBuilder Blocks. Did you try the BeBuilder (live version)? https://forum.muffingroup.com/betheme/uploads/957/FH8IQEVCFO…
    in Import template is not working also the bebuilder is very slow Comment by Phil October 2022
  • I can see that your images still are in 150 x 150px resolution. https://forum.muffingroup.com/betheme/uploads/963/SA22X2JA2PHJ.png Are you sure that you used the plugin for regeneration? https://forum.muffingroup.com/betheme/uploads/631/RA7S3ZWX3LVT…
    in Gallery size is too small in desktop version Comment by Phil October 2022
  • Set the background position to Center | no-repeat | fixed | cover. https://forum.muffingroup.com/betheme/uploads/930/LEOBIMQKOX5W.png Thanks
    in Background image not loading Comment by Phil October 2022
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