Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,094
- Last Active
- Roles
- Moderator
Comments
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hi, Please, edit this Mega Menu template, open the menu options, and there you will find an option to set the hover color. https://forum.muffingroup.com/betheme/uploads/970/G0G615GP2OZ2.png Thanks
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hi, The categories should be displayed in the breadcrumbs. Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Als…
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Hi, You can use the Header Builder, and add conditions to display the Header on the products/categories. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ Thanks
-
The Column text color change does not affect the headings because styles from the theme options are more critical and overwrite it. https://forum.muffingroup.com/betheme/uploads/579/8TX7CX72MXLE.png If you want to control the color of this unique he…
-
Hi, Can you explain your problem in more detail, please? Please, also tell me what you want to achieve. Thanks
-
Hello, If you want a refund, please send this information privately through the contact form on the right side at http://themeforest.net/user/muffingroup#contact. However, I have checked your website and can see only a problem with the Slider. https…
-
Hi, It can be activated in Betheme -> Theme options -> Shop -> General. https://forum.muffingroup.com/betheme/uploads/731/LG594BJ0DCWW.png Best regards PS. I encourage you to check our Facebook group if you have not done it yet. You can ta…
-
Hi, Did you put the video on your website with the video element? Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is onli…
-
Hi, In the advanced section options, you can find an option to set it to Full Width. See the following screenshot: https://forum.muffingroup.com/betheme/uploads/612/MBFUDQTQJQVW.png Thanks
-
Please, send them through the contact form from this link: http://themeforest.net/user/muffingroup#contact. https://forum.muffingroup.com/betheme/uploads/389/WSE7BJOEKJ9K.png Thanks
-
Did you check the Cloudflare logs? Did you find anything there? If you did not check them, please, do that. However, until Cloudflare is enabled, it is blocking everything, and even if we enable bug reporting we will not see them. Best regards
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
-
Hi, You have an old version of Betheme. Please, update it, and this tab will appear in the Theme options. Thanks
-
Max input vare are still a little low. https://forum.muffingroup.com/betheme/uploads/099/RQP2YGTPTUCX.png Please, increase them to the minimum required. But: 1) The space above products came from the Subheader. I have deactivated it in your product …
-
Please, check if you do not have any caching tool enabled on your server. If it is, please, disable it, clear your browser cache, and check your website. Also please, turn off all of the plugins, refresh your cache, and check if the problem persists…
-
Hi, Please, go to Betheme -> Theme options -> Global -> Image frame, and there you will find options to change that. https://forum.muffingroup.com/betheme/uploads/743/F7EX4ANRAWJV.png Thanks
-
Your website looks correct to me. https://forum.muffingroup.com/betheme/uploads/794/25IYKEKBAG7I.png What browser are you using? Did you clear your browser cache? Best regards
-
Hello, In this case, you should contact your hosting provider, the cURL issues can be solved by them, but the theme itself does not have anything in common with that error. Thanks
-
But did you import this demo, and it is not working on your website? If you still refer to the demo site, as I mentioned it could be due to caching we use for pre-built websites preview, and when you import this demo it will work fine. Best regards
-
Hi, Please, open your page with this form, go to the Builder settings, and see if you have selected Column text editor to Code. If it is not selected, choose it, and refresh your page. https://forum.muffingroup.com/betheme/uploads/255/7U78H0G1GCY1.p…
-
Does it happens on all browsers, or only in one? Are there any more devices where it is not working as you intended? Can you also share a comparison between incorrect and correct displays, please? Thanks
-
Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
-
Thanks for sharing the steps to reproduce this issue, and how did you resolve it. I will take look at it, but after my preliminary research, it seems that Safari has some problems with the vh values (The Full-Screen option uses 100vh). Best regards
-
In that case, I suggest contacting the plugin author, to check what is the root cause. Best regards
-
That’s because of too many menu items inside the website's grid width, and you can get rid of that problem by following the steps mentioned in one of the topics in our FAQ from the Support Center. Check the following link: https://support.muffingrou…
-
Hi, What version of Betheme, WP, WooCommerce, and PHP do you have? Best regards
-
Hi, The basic version of Elementor does not have a Header builder, Footer builder, etc. These features are included in the Elementor PRO, which is not included with the Betheme purchase. To faithfully reproduce the project's appearance, we need to l…