Phil
Phil
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- Phil
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Hi, Of course, you will be able to turn a one-page website into a multi-page, and it will not generate any errors/problems. Best regards
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Thanks for the clarification. I tried to reproduce this problem in my environment but without luck. Please send us FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will …
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If you are having issues with deregistering your license key, want to manage your license key, or most importantly, want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffingroup.com/…
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Hello, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maint…
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In Betheme -> Theme options -> Fonts -> Size & Style, Disable the Auto font size, and then you will be able to set the font size manually for Dekstop, Tablet, and Mobile. https://forum.muffingroup.com/betheme/uploads/687/595UXUE35IJN.pn…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
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Hi, Bundled plugin installation, activation, and updates can be done through Betheme -> Plugins. https://forum.muffingroup.com/betheme/uploads/933/A0TTPZIWTJQI.png Thanks
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Hi, I can see that you are using the Header Builder. Did you set up the same menu for desktop, and mobile versions? Please, attach a link to your website, so I can take a closer look at it. Thanks
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Hi, The message refers to one of your plugins. Please, deactivate all plugins except the ones required by this demo, and try to import this demo again. Notice that additional Elementor plugins (if you have any) should be also inactive, so you should…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, This text is limited by the site width you set in the Theme Options. If you want it to be wider, please, enable the Full Width option for the section that contains this text. https://forum.muffingroup.com/betheme/uploads/193/E7ALZP8TKUON.png If …
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Hi, 1) Can you tell me on what devices this Lottie animation is not working, please? Also, check if the same thing happens with another animation. 2) Moreover, can you show what navy background you refer to, with a screenshot? I do not want to misun…
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Also, please, go to Betheme -> System Status, and ensure that all requirement…
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1) The Header and Footer are lined up with each other. Please, check the following screenshot: https://forum.muffingroup.com/betheme/uploads/301/9CAJVGOOGAYD.png But paddings and margins for elements differ, and it might look like they are not align…
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Please, change your header style in Betheme -> Theme options -> Header & Subheader -> Header to fixed, and check if the same thing happens with it. https://forum.muffingroup.com/betheme/uploads/230/MP7X2N5E0UZN.png Thanks
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Your blog page was switched to Draft, causing this issue. When I published the blog page, the editor worked correctly again. If you need this page to be a Draft, go to Settings -> Reading, and switch the Posts Page to -Select- so it will not be a…
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Sorry, but you forgot to attach the FTP access to your website. Please, send it like previously through a contact form. Remember to attach a link to this forum discussion. Thanks
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2.1) You would have to rather change the PHP file responsible for that, but we do not provide help with the files customization. 2.2) It could be done by writing a custom CSS code, but for that I would need your website to be online. Best regards
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Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, and decrease the Menu breakpoint value. https://forum.muffingroup.com/betheme/uploads/425/R3SJHGEROLB1.png Thanks
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You did not have a shop page assigned in the WooCommerce settings, and it was causing this issue. After we assigned it, the template works again. Best regards
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I did not find anything on your dashboard that could cause it. Also, I searched your website on Google but the pages you mentioned do not appear in the search. https://forum.muffingroup.com/betheme/uploads/419/ZQ01T6YDVPUW.png https://forum.muffingr…
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I did not want to interfere too much with your website by adding new templates, products, or categories, but everything should work correctly. Do you want me to test that, or you will check if everything is okay? And yes, it is corrected for you, an…
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Hi, Please, head to the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find a resolution to this problem. Thanks
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The only option to resolve that is to increase the Master Value of input vars on your server. If I can help you with anything else, or if you have other questions, feel free to ask. ? Best regards
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, We do not manage license key distribution. With your question, you should contact Envato. Best regards
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Hi, If the website on the previous domain will be deregistered and deleted, you can use this license key on a new one. Best regards
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There is no option to import it, so you will have to recreate it manually. Please, check the video tutorial I sent in my previous message. You can also use the pre-built headers, and modify one of them. https://forum.muffingroup.com/betheme/uploads/…
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Hi, In every topic you started, the last message was mine, and you did not push the conversation any further. Also, in the previous discussion you created, I sent you information that if you want a refund, you should contact us through a contact for…
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Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…