Phil
Phil
About
- Username
- Phil
- Joined
- Visits
- 8,096
- Last Active
- Roles
- Moderator
Comments
-
Hi, In every topic you started, the last message was mine, and you did not push the conversation any further. Also, in the previous discussion you created, I sent you information that if you want a refund, you should contact us through a contact for…
-
Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this for…
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
Sorry, but we didn't get any message from you yet. Please check your mail inbox for our response. Look also inside the spam folder. If you don't have any message from us, please send your login credentials again. Be sure that you sent all of the req…
-
I manage to import the demo on your website. Please, check that. However, some images are missing, and I assume that your server blocked them. If you need these images, I suggest contacting the server administrator to look into logs of what happened…
-
Please, go to Betheme -> Theme options -> Global -> Advanced, and uncheck the Shadows option. https://forum.muffingroup.com/betheme/uploads/017/FSNW72S5C4BC.png Thanks
-
I meant the fix for assigning the templates to categories, so you can continue creating new templates for new types of products. Best regards
-
Hi, 1) Sorry, but I do not understand. Can you explain that greater, please? 2) I have downloaded your gif and used it on my environment, I also checked another gif for a logo. The second gif worked without problems, but yours did not, so I assume t…
-
Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
-
Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
-
We manage to fix that. Please, check your website. Thanks
-
The access you have sent does not have admin privileges, and I could not check anything. Please, change the rights for the account you have sent, and let me know when you do it. Thanks
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, I have checked your website, and it seems that it is online. About the license key registration, please send us WordPress dashboard access and your key privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
-
Hi, 1) Please open your slider, and check if you have Sizing set to Auto in Module General Options. https://forum.muffingroup.com/betheme/uploads/715/6VSR43OZ8C7V.png 2) Sorry, but I do not know what point you refer to. Can you attach a screenshot s…
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
Hi, It could be done by writing a custom CSS code, an putting in Betheme -> Theme options -> Custom CSS & JS -> CSS. Also, you can use the Header Builder plugin, which allows you to easily customize it. https://support.muffingroup.com/v…
-
Can you also check if the same thing happens when you activate another theme, like Twenty Twenty, please? If with another theme the problem does not appear, please send us the WordPress dashboard and FTP access privately thru the contact form, which…
-
Hi, Sorry, but I quite do not understand. Can you explain your problem in more detail, please? Thanks
-
Hi, Great to see that you manage to fix that. Is there anything else I can help you with? Best regards
-
Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
-
I have put a fix into your parent theme, so it should work correctly for you. Please, check that. This fix will also be included in the next update, so you can update your theme without any worries. Thanks
-
Hello, Sorry, but we provide this forum in English only. Can you rewrite your message in English, please? Thanks
-
Put the code from the link in Betheme -> Theme options -> Custom CSS & JS -> CSS. input:-webkit-autofill, input:-webkit-autofill:hover, input:-webkit-autofill:focus, input:-webkit-autofill:active{ -webkit-box-shadow: 0 0 0 30px rgb…
-
You will get this block when you click Edit for the contact form. https://forum.muffingroup.com/betheme/uploads/874/6Z8DCRH9YL7M.png A video tutorial about the contact form can be found here: https://support.muffingroup.com/video-tutorials/how-to-bu…
-
Hi, Please send this information privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. However, on the forum, except for this discussion, you have only two more that you wrote beyond my worki…
-
Hey, This message could mean that your license key is used on more than one domain. Please use the license manager to handle your license keys: http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-thi…
-
Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
-
Hi @bitxuverinosa, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not…