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Phil

Phil

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Phil
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  • Hi, This prevention refers to Gutenberg, Elementor, WPBakery, and any other builder that base its content on Gutenberg. BeBuilder does not base on Gutenberg, and you can put the content in it, and it will appear above the posts. To achieve that in E…
    in Elements on main blog page Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Performance, and there you will be able to download the Google fonts to your server, so they will not be loaded from Google, or disable them at all. https://forum.muffingroup.com/betheme/uploads/06…
    in remove google fonts Comment by Phil October 2022
  • Hi, Please, open the Section options Advanced -> Positioning and set the Wraps vertical spacing option to Stretch. https://forum.muffingroup.com/betheme/uploads/002/LHB9TCTTAXK5.png After that, open the option of each of these wraps, and in Advan…
    in Lining up buttons Comment by Phil October 2022
  • Hi, You can install these demos through Betheme -> Pre-built websites. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-import-pre-built-websites/ The design of our panel changed, but the basis of…
    in i cant find my templates Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Logo, and check the option Remove max-height & padding for Sticky Logo. If the result will not suit you, I suggest using the Header builder, where you will be able to customize it …
    in enlarge sticky header logo Comment by Phil October 2022
  • Hi, Where and when these errors appeared? Are your WP, Betheme, and plugins up-to-date? Best regards
    in Upgrade Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & Share, and there you will be able to hide it. https://forum.muffingroup.com/betheme/uploads/761/QIN4C203AHET.png Thanks
    in Remover Social share icons ( default store 2 template) Comment by Phil October 2022
  • Hi, When you open the mobile version, you will be able to set there the margins and padding for that resolution only. https://forum.muffingroup.com/betheme/uploads/378/K1PMDFHK4QHY.png Best regards
    in Icon margin Comment by Phil October 2022
  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Can't upload icons Comment by Phil October 2022
  • Hi, If you want to change the color for all buttons globally, you can do it in Betheme -> Theme options -> Global -> Buttons. https://forum.muffingroup.com/betheme/uploads/606/7IIFUMCMBGYF.png If you want to change the style only for one bu…
    in Button Color Comment by Phil October 2022
  • Hi, Do you have the newest version of Betheme and WP? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in Problem with Product Categories Custom Templates Comment by Phil October 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Import prebuild website not working Comment by Phil October 2022
  • I have passed this info to the dev team, and we will take a closer look at this problem. Unfortunately, I do not have any workaround for that problem, but we will fix it as soon as possible. Best regards
    in BeParallax Comment by Phil October 2022
  • Hi, The option to choose if you want to load fonts from a Google server or locally from yours can be found in Betheme -> Theme options -> Performance. https://forum.muffingroup.com/betheme/uploads/189/4E165UM38YNF.png About the mixed content e…
    in Google Fonts & FA Not Loading Correctly Comment by Phil October 2022
  • Hi, Sorry, but we did not test this plugin with the theme. Our policy states that we do not support third-party plugins or custom codes, so, unfortunately, we cannot help you. Also, we cannot recommend any plugins other than the ones we support. You…
    in Tidio Comment by Phil October 2022
  • Please, use the following CSS code: #Action_bar *{    font-size: 16px; } .menu .sub-menu span{    font-size: 14px; } Thanks
    in Couple of questions Comment by Phil October 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find possible reasons for this error. Thanks
    in Unable to update theme Comment by Phil October 2022
  • Hi, Can you tell me when this error appeared, please? Do you have the newest version of Betheme? What version of PHP and WP do you have? Best regards
    in Warning: Illegal string offset 'variable-swatches' in Comment by Phil October 2022
  • Hi, If the newest version is not available yet in Betheme -> Plugins, please wait for it. The plugins you buy with the theme are not premium plugins. If you want instant updates, you have to purchase the plugins separately. Thanks
    in Slider Revolution bundled version Comment by Phil October 2022
  • You have changed only the Local value of max input vars, but the Master value (which affects it) is untouched. https://forum.muffingroup.com/betheme/uploads/242/L26LEL3ZGTOU.png In that case, you need to contact your hosting provider to increase it,…
    in Saving changes results in empty page Comment by Phil October 2022
  • Hi, Open the Header Options, and activate the Sticky header. https://forum.muffingroup.com/betheme/uploads/428/OGHBBTQKBZXX.png When you do this, click on the Sticky button on the top right, and you will be able to customize the sticky header howeve…
    in Problem with Menu Comment by Phil October 2022
  • Hello, Can you tell me what error are you talking about, please? It would be best if you attach a screenshot showing it. Thanks
    in WPML footer widget Comment by Phil October 2022
  • Sorry, I forgot to ask. Which display is correct, and which is not on your screenshots? https://forum.muffingroup.com/betheme/uploads/220/7BOL9VKN1FPM.png https://forum.muffingroup.com/betheme/uploads/132/LRCX5QW6UZDS.png On your website, everything…
    in Wrong Antialiasing with Header Builder Comment by Phil October 2022
  • Sorry, but we do not support these plugins neither they are ours. You can find the list of supported plugins on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 and here: https://muffing…
    in problem with elementor Comment by Phil October 2022
  • Hi, Please, edit the Post, go to the Post Options, change the Template to Builder, and check if this space still appears. https://forum.muffingroup.com/betheme/uploads/661/YP6Q8KHA1VDL.png Thanks
    in Empty space only in my blog article pages doesn't remove even with following the steps on the forum Comment by Phil October 2022
  • I meant increasing the value from 50px to 100px, so the final result should be 250/300px. Best regards
    in Thumb Images on image gallery, they are seen blurred Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Wrong Antialiasing with Header Builder Comment by Phil October 2022
  • Always happy to help. ? Best regards
    in wpml flags disappear in woocommerce page Comment by Phil October 2022
  • Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru the con…
    in Slider is not shown Comment by Phil October 2022
  • It could be because of the caching used on the preview website. When you import this demo everything will work fine. Best regards
    in Critical issue with ajax and the cart popup ? Comment by Phil October 2022
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