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Phil

Phil

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Phil
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  • Do you mean everything below the post title and author name? If yes, you can use the single page import option in the builder. https://forum.muffingroup.com/betheme/uploads/335/47H682478IAV.png Notice that this feature does not import the images, an…
    in Single post blog Comment by Phil October 2022
  • Hi, 1) You can create two(or more) versions of the global section/wrap for each language, and assign it in the page editor. 2) Yes, we have this feature on our to-do list. 3) The Header Templates are compatible with the WPML. Did you encounter any p…
    in Templates Update / Global Wraps & Sections, Header Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover if you use a child theme, switch to parent, and recheck it. Thanks
    in problem with elementor Comment by Phil October 2022
  • Hi, Please, try to import this demo in parts. When you select this demo, after the step where you choose the builder, click on Selected data only: Content. https://forum.muffingroup.com/betheme/uploads/778/6WSVOK2BE86A.png After that, start the inst…
    in Content import frozen Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Tools, and there you will find an option to regenerate the CSS files created for Pages with BeBuilder. https://forum.muffingroup.com/betheme/uploads/355/DR081MUQ0IF1.png It should resolve your problem. Best regards
    in Problem with new external css files not being updated when site is migrated from staging to live Comment by Phil October 2022
  • We manage to resolve that issue on your website by modifying the theme files. Please, check if everything is correct now. Thanks
    in shop archive template not working any moreafter update Betheme Comment by Phil October 2022
  • You have an SSL certificate misconfigured on your website. Your website URL has https, but in the WP Panel Settings -> Reading, URLs are set to http, causing this issue. https://forum.muffingroup.com/betheme/uploads/471/TIAK1GP9SPJC.png When we t…
    in critical error Comment by Phil October 2022
  • Hi, It is an Intro Header template. While editing the post open the Page options, and choose the Template: Intro Header. https://forum.muffingroup.com/betheme/uploads/919/HG5YPL3QJOH6.png Best regards
    in Single post blog Comment by Phil October 2022
  • Go to Pages -> All Pages, and check if you have a My Account page. https://forum.muffingroup.com/betheme/uploads/502/D0LTTE7BJFG7.png If you do not have it, create it, and put there the My Account shortcode. https://forum.muffingroup.com/betheme/…
    in User registration Comment by Phil October 2022
  • Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & share, and uncheck Show all posts, and Header arrows options. https://forum.muffingroup.com/betheme/uploads/834/TKKFB54NPX82.png Thanks PS. I encourage you to check o…
    in Remove switcher on portfolio item Comment by Phil October 2022
  • If the reason is the same as OP, then the update to the newest version should resolve it. If it is not working for you, it means that the root cause lies somewhere else on your website, and we need FTP access to look at the files and locate what cou…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil October 2022
  • Hi, I can see that you have a Header from the Theme options. The Mega Menu works only with the Header created with the Header Builder. Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/header-builder-2-0/ T…
    in Mega menu not working Comment by Phil October 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks PS. I encourage you to check our Facebook group if you have not done it y…
    in Can't scroll after select a menu entry in Mobile Header Burger menu Comment by Phil October 2022
  • Did you re-edit the scripts.js file with your change? Or you did do something else to fix that? I have checked your website, and the lightbox is working correctly. https://forum.muffingroup.com/betheme/uploads/916/03FY5GA3PZ9T.png Best regards PS. I…
    in Lightbox doesn't work with wp galleries Comment by Phil October 2022
  • Please, use the following CSS code: .elementor-field select:focus{    background-color: #000!important;    color: #fff!important; } Thanks
    in Issue with form field background Comment by Phil October 2022
  • 1) The sticky header works on mobile, but it has a z-index lower than the content and it hides behind it. You have a custom CSS code that set the #Content z-index to 9999. https://forum.muffingroup.com/betheme/uploads/504/8ZFC12J1BFZ1.png https://fo…
    in Mobile Sticky Header & Increase Font Size Comment by Phil October 2022
  • Hi, The styles could not assign to the English version of this page. Please, open the edit it, hit the save button, and check if the problem persists. Thanks PS. I encourage you to check our Facebook group if you have not done it yet. You can talk …
    in Typography issue in Pricing Item Comment by Phil October 2022
  • Hi, Great to hear that you manage to solve that. If you have any other questions or problems feel free to ask. Thanks PS. I encourage you to check our Facebook group if you have not done it yet. You can talk there about Betheme and confront your ex…
    in Change colors in WooCommerce Comment by Phil October 2022
  • On the websites list, there is information that the website may differ in the Elementor version. https://forum.muffingroup.com/betheme/uploads/796/OWI9L9NBWDE5.png You can check that under the following link: https://themes.muffingroup.com/be/furnit…
    in The Products Stores home stay different of pré-build theme forniture store Comment by Phil October 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Edit padding above menu Comment by Phil October 2022
  • Hi, Footer takes its font size from Betheme -> Theme options -> Fonts -> Size & Style. https://forum.muffingroup.com/betheme/uploads/437/CNTY47CTADXO.png If you would like to change the font size for Footer only, you would have to write…
    in Footer font size Comment by Phil October 2022
  • Hi, I can see that you do not have the most current version of Betheme. Please, update it, and check if the problem persists. Also, after udpate, you can set the Image width in Betheme -> Theme options -> Shop -> Product list, to Old - 600p…
    in Product Thumbnails won't use the correct size. Comment by Phil October 2022
  • Hi, We cannot recommend any plugins other than the ones we support. You can find the list on this page, in the sidebar: https://themeforest.net/item/betheme-responsive-multipurpose-wordpress-theme/7758048 You would rather have to test such plugins i…
    in Media folder organizer Comment by Phil October 2022
  • It does not seem to be an issue with Betheme itself. I have set the same settings on your website and activated the Twenty Twenty theme on my and your environment. https://forum.muffingroup.com/betheme/uploads/313/35PISA4WOSJV.png As you can see, ev…
    in the event calendar plugin crash Comment by Phil October 2022
  • Your server is misconfigured. In the browser console, there are errors about access to the SVG files. https://forum.muffingroup.com/betheme/uploads/457/LCI90534VY3M.png Please, contact your hosting provider, and they should be able to resolve this p…
    in Tool icon not showing in BeBuilder Comment by Phil October 2022
  • The option from the performance tab about the local styles for pages but not for templates. You are using a Footer template, which is why you see it there. However, it is only the Footer, which is at the bottom of the site, so it does not have a sig…
    in Flash of unstyled CSS Comment by Phil October 2022
  • The issue is that we do not use the output buffers in the BeBuilder Blocks, which are used by Gravity Forms. With this problem, you should contact Gravity Forms support. Best regards
    in Fatal Error with Page Editor Comment by Phil October 2022
  • Hi, I have checked your website, and this image appears on all pages except the Home page because you have Slider, which covers this image. https://forum.muffingroup.com/betheme/uploads/796/AOSEXDBH9RAF.png Can you explain your problem in more detai…
    in Header background image Comment by Phil October 2022
  • We received your message, and we are working to resolve this problem. Thanks
    in critical error Comment by Phil October 2022
  • We received your message, and we are working to resolve this problem. As soon as we finish I will let you know. Thanks
    in shop archive template not working any moreafter update Betheme Comment by Phil October 2022
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