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Phil

Phil

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Phil
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  • Then you can use a video background for the section in the Advanced tab: https://forum.muffingroup.com/betheme/uploads/395/NLAL34ANI4TK.png Best regards
    in Video parallax Comment by Phil July 2025
  • Did you check that only in the builder (after removing background) or did you save that, and checked it on the live website? Best regards
    in Making Custom Header Transparent Comment by Phil July 2025
  • Hi, No, there is no option to combine the parallax effect with the video background. Best regards
    in Video parallax Comment by Phil July 2025
  • I have disabled your plugins, and the issue was gone: https://forum.muffingroup.com/betheme/uploads/485/PH94PRE5SUQB.png To find the culprit, disable your plugins one by one. Best regards
    in Look and feel in Edit mode is messed up Comment by Phil July 2025
  • It is not a Subheader, but a Slider Revolution. Open Page Options, and change the Slider Revolution dropdown to --Select--. https://forum.muffingroup.com/betheme/uploads/376/6DMKTSIDLPWL.png Best regards
    in Replace Revolution Slider home page header Comment by Phil July 2025
  • We have corrected it on your website. Please check it out. Best regards
    in custom mobile menu Comment by Phil July 2025
  • Hi, This modal displays the username. Please ensure if your username is not the same as the email address. Also, please ensure that you have the newest version of Betheme installed. Best regards
    in Modification on mfn-header-login woocommerce mfn-header-modal-nav Comment by Phil July 2025
  • Hey, Please send us the WordPress dashboard access and your license key privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please att…
    in Theme Registration Can not get domain name Error. Comment by Phil July 2025
  • Hi, Do you mean these three?: https://forum.muffingroup.com/betheme/uploads/322/FTHE3FTFT7LF.png Are you sure that they have a featured image assigned? Best regards
    in Portfolio Issue Comment by Phil July 2025
  • If it does not work properly, then yes, please enable cart as well. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check that out. Notice! Please attach a link to this forum discussion. Sendi…
    in WPML language selector + single product page template Comment by Phil July 2025
  • Hi, Please edit your header template and in the wrap settings ensure that you have Elements vertical align set to center: https://forum.muffingroup.com/betheme/uploads/525/LTNT2JWCTTQ2.png Moreover, check if your elements do not have assigned some t…
    in header builder template - items not aligned vertically Comment by Phil July 2025
  • Hey, Please send us the WordPress dashboard access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this fo…
    in the menu does not remain selected Comment by Phil July 2025
  • There is an error related to the memory limit. It means that the 256MB you currently have is not enough for your website. https://forum.muffingroup.com/betheme/uploads/152/CC4CFY58GCCR.png Please contact your hosting provider to increase this value …
    in WPML worked but doesn't work Comment by Phil July 2025
  • I am glad to see that you handled it. If this happens again, please let me know. Thanks
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in custom mobile menu Comment by Phil July 2025
  • 1) It is not a lazy load, but an animation. Lazy load is a different feature. You can add animations in the Advanced tab of elements or wraps: https://forum.muffingroup.com/betheme/uploads/821/6QL1Z50OCI95.png 2) Edit your template and open the Add …
    in Shop page and Product template Comment by Phil July 2025
  • I checked the footer from your first video, and it loads correctly right away (I did not perform any actions before that). https://forum.muffingroup.com/betheme/uploads/984/31C2QV8N3EMO.png It was in draft, so I published and reloaded it, but it sti…
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
  • Instead of {permalink}, dynamic data use {featured_image}. Additionally, there is no need to write almost the entire message in all caps. Regular text is more pleasant to read. 😉 Best regards
    in lightbox Comment by Phil July 2025
  • Please see the following video tutorial: https://support.muffingroup.com/video-tutorials/advanced-custom-fields-in-action-with-bebuilder/ Best regards
    in category image Comment by Phil July 2025
  • Please send us the WordPress dashboard and FTP access privately through the contact form, which is on the right side at https://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this…
    in Look and feel in Edit mode is messed up Comment by Phil July 2025
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in WPML language selector + single product page template Comment by Phil July 2025
  • Hi, Go to Betheme -> Theme options -> Global -> General, and change the style there: https://forum.muffingroup.com/betheme/uploads/153/1E6MY45H41RB.png Best regards
    in How do I get the 'Simple' style for the Timeline widget? Comment by Phil July 2025
  • Please provide the steps describing how to reproduce this issue. Thanks
    in custom mobile menu Comment by Phil July 2025
  • Here you go: https://forum.muffingroup.com/betheme/uploads/615/TTISPSXLC60R.png https://forum.muffingroup.com/betheme/uploads/675/3GC1EJ8DMI6R.png Best regards
    in Link domain Comment by Phil July 2025
  • In your template, you have set an option for the section to be full-width except mobile: https://forum.muffingroup.com/betheme/uploads/430/5GLZPWKQM5B3.png You should uncheck this option and set Full width in the Advanced settings: https://forum.muf…
    in Single Post Template and Full Width Background Comment by Phil July 2025
  • You had User icon option unchecked in the theme options. https://forum.muffingroup.com/betheme/uploads/653/QBKY3XMJU99N.png After checking this, it works correctly again. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Not yet, but we have it done, and we plan to release another update (which includes that) tomorrow. Best regards
    in Accessibility Comment by Phil July 2025
  • We have your access, and we are checking the reason. Best regards
    in My Account Icon Not Working Comment by Phil July 2025
  • Hi, 1) Regarding the missing content: First of all, you had an HTML error (I removed and corrected it on that page): https://forum.muffingroup.com/betheme/uploads/529/FL8HJCEP0S78.png As you can see, you had an HTML tag opened but did not close it a…
    in Contents disapeared on Website / boxed display in BeBuilder Comment by Phil July 2025
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