Phil
Phil
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- Phil
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Please, contact your hosting provider and ensure that you do not have lazy load enabled on your server. If it is on, disable it. Even with all plugins inactive, and with another theme, the lazy load is enabled, and it is causing this issue. https://…
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Hi, Unfortunately, we cannot suggest any workaround for theme activation. As you can read from their message, they blocked our IP for an unknown reason. You need to stay in touch with your hosting provider to resolve that. Best regards
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Where and when do you get this 504 error? While importing the musem2 demo? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Thanks
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Hi, I have passed this to the dev team, and we will take a closer look at it. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Yes, WooCommerce elements are available only for the product or shop pages. However, you can check the following link: https://woocommerce.com/document/woocommerce-shortcodes/ There you will find shortcodes available for WooCommerce, and with th…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Hi, Please, go to Betheme -> Theme options -> Responsive -> Header, and set the Subheader padding for example to 30px. https://forum.muffingroup.com/betheme/uploads/742/O3HOEW6GGL3W.png Thanks
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Hi, When you set the background image in General settings, you need to also check the Transparency option for the Content, because, without it, the image will be hidden behind it. https://forum.muffingroup.com/betheme/uploads/774/S2XL58JQ398E.png Pl…
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Hi, Can you explain in more detail what happened, please? What were you doing? Did you get any error messages? Thanks
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Hi, If you want to use the YOAST SEO plugin, you need to also use the Builder -> SEO option. Please, check the following article where you will find more information about it: https://support.muffingroup.com/faq/builder-seo/ Best regards
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Hi, The Image Gallery element does not have the option to set an order as you mentioned, but you can manually set the order by dragging and dropping on the images. https://forum.muffingroup.com/betheme/uploads/904/99U8GNIZA15Y.png Best regards
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Hi, If you want to contact us privately please, use the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Thanks
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Please, use the following CSS code: @media only screen and (max-width:767px){ .mfn-main-slider{ display: none; } } Put it in the Custom CSS field in the Page Options of the Home page. https://forum.muffingroup.com/betheme/uploads/856/6DI…
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Hi, I was able to reproduce this issue in my environment and passed this info to the dev team. We will take a closer look at it. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Can you send me a screenshot of the example product and link to it, please? I opened the product on your website and chose a variant, and it shows a specific price. https://forum.muffingroup.com/betheme/uploads/679/9J7YZ6NVXU8T.png Best regards
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Please attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintenance before …
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Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
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Hi, Did you set up your attributes like in the following video tutorial? https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ Please always attach a link to your website so we can check it out. If the page is of…
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Hi, It is not an Error, it is just how WooCommerce works. Look at the following screenshots. Betheme: https://forum.muffingroup.com/betheme/uploads/820/GR5F32UDJZUF.png Twenty Twenty-One: https://forum.muffingroup.com/betheme/uploads/659/DS7LWM9PAN6…
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@aryanet, Is this your website: http://panocular.ai/? I received a private message, but with no information as to who it belongs, but I assume it is yours. I noticed that the pages are imported, but none were selected as a Home page in Settings ->…
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Hi, Do you have the newest version of Betheme? If not, please, update it. If yes, please, turn off all of yours, clear your cache, and check if the problem persists. Best regards PS. I encourage you to check our Facebook group, where you can talk a…
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Hi, That is awesome you manage to resolve that. If you have any questions or problems, feel free to ask. Also, I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebo…
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1) Please, go to Betheme -> Theme options -> Fonts -> Size & Style, Disable Auto font size, and check if the display is correct then. https://forum.muffingroup.com/betheme/uploads/121/K3AV4LPEC6WH.png 2) Yes, the max input vars value sh…
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Hi, I can see that you do not have the newest version of Betheme on your website. Please, update it, and check if the problem persists. Thanks
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Hi, The topic you mentioned is really old. However, did you do the other steps mentioned there? If, not, please, enable your plugins one by one to see which causes this problem. When you find it, contact the plugin author to resolve this problem. B…
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Hi, Please always attach a link so we can check it out. If the page is offline(localhost) then our help will be limited, you will have to contact us when the page is online. Also please make sure that the page is not under maintenance before you pro…
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Hi, It can be changed in the Page Options. See the following screenshot for a better understanding: https://forum.muffingroup.com/betheme/uploads/281/SNU03YVMJPHU.png Best regards
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In the WP panel open the Contact tab, and there you will find it. https://forum.muffingroup.com/betheme/uploads/813/TL46XE3AM1IH.png Best regards