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Phil

Phil

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Phil
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  • Hey, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to thi…
    in Warning: Undefined array key "title" (Table of Content) Comment by Phil October 2022
  • This is a server setting, and your server administrator should resolve that. We do not handle server configuration. However, 90 sec of a time limit is not that bad. You can check if it is enough for your proposes. If you encounter any problems relat…
    in PHP time limit won't update Comment by Phil October 2022
  • Hi, You can place your slider on a page with the Slider Plugin element, and in this element setting, you can hide it from the mobile display. https://forum.muffingroup.com/betheme/uploads/603/645VTLBWXM84.png Best regards
    in Disable Slider Revolution On Mobile Comment by Phil October 2022
  • Please send us your FTP access, too, for further investigation. Please, send it to us like previously through the contact form, and remember to attach a link to this forum discussion. Thanks
    in Importing Demo problem Comment by Phil October 2022
  • Featured images are WP feature, and it is only accessible through the regular edit. I will pass it to the dev team, and we will discuss if it is possible to add it to the BeBuilder. Best regards
    in Portfolio featured image Comment by Phil September 2022
  • Hi, Did you try clearing your browser cache on iPhone12? If not, please, do that, and check if the problem persists. Thanks
    in transformed logo Comment by Phil September 2022
  • Please, open this wrap options: https://forum.muffingroup.com/betheme/uploads/726/RL3GB7F9XUC2.png and set the background image for it in Advanced -> Background. https://forum.muffingroup.com/betheme/uploads/772/NK16B3FP7KY2.png After that, remov…
    in Don't have the full options in one section as I do in another pre built section Comment by Phil September 2022
  • I do not want to misunderstand you. You need to add a new element/block to be useable in the BeBuilder, but it should have layout and functionalities created by you. Am I right? Best regards
    in Custom Elements / Widgets Comment by Phil September 2022
  • Hi @asari74, Did the update to the newest version (26.5.0.3) help? If not, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we wi…
    in Elementor plugin stopping generation of preview in Revolution Slider Comment by Phil September 2022
  • Hi, The languages folder is placed in a child theme, so please, download it from the ThemeForest, install and activate it, and the settings will change to Polish if you have this language selected in your user settings. https://forum.muffingroup.com…
    in How change language BeTheme? Comment by Phil September 2022
  • Then I am waiting for your message. Best regards
    in New Theme Issues Comment by Phil September 2022
  • This page is in the draft, and I cannot see it. https://forum.muffingroup.com/betheme/uploads/035/T8EDLOWTXWSB.png Can you publish it, and send a screenshot showing what you refer to, please? Thanks
    in Don't have the full options in one section as I do in another pre built section Comment by Phil September 2022
  • Did you update it? Did you find this option? Best regards
    in how to remove lens and chain from news preview Comment by Phil September 2022
  • Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum discussio…
    in BeTheme Comment by Phil September 2022
  • Please, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-use-woocommerce-attribute-swatches/ There you will learn how to set up variations like on the EcoFood2 demo. Please, also ensure that in Betheme ->…
    in Action bar text align Comment by Phil September 2022
  • Do you have the Slider Revolution plugin installed and active? If yes, please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what mi…
    in Importing Demo problem Comment by Phil September 2022
  • You need to adjust your slider display for the mobile view. https://www.sliderrevolution.com/documentation/responsive-setup/ https://forum.muffingroup.com/betheme/uploads/090/EGU2I8HYFP1X.png When you turn on and select mobile view, you will be able…
    in Mobile view seems off Comment by Phil September 2022
  • Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
    in Error trying to install pre-build site Comment by Phil September 2022
  • I have modified a little the CSS on your website and purged the cache. Please, check your website now. Thanks
    in How to custom the "buy icon" in the product image Comment by Phil September 2022
  • @aryanet, Please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link t…
    in pre-build website import not working Comment by Phil September 2022
  • Hi, Please, put the following CSS code in Betheme -> Theme options -> Custom CSS & JS -> CSS. .checkout .wc_payment_methods .payment_method_stripe label:after{    content: '\e84f';    font-family: 'mfn-icons'; } .checkout .wc_payment_me…
    in checkout page logo credit card and paypal Comment by Phil September 2022
  • Glad I could help. ? Also, I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/betheme/ Best regards
    in Error code when install and activate pre-built site Comment by Phil September 2022
  • I have compared your website with the demo, and I do not see any products or pages missing. I only noticed that the Slider is missing, but you can import the Slider only. Check the following video tutorial about it: https://support.muffingroup.com/v…
    in Importing Demo problem Comment by Phil September 2022
  • Hi, Great to hear that you manage to resolve that. If you have any other questions or problems, please, let me know. Also, I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https:…
    in Unable to import sample content Comment by Phil September 2022
  • Hi, If you want to keep the modern Header style, you will have to use the following CSS code: #Top_bar .top_bar_right::before{    display: none!important; } .header-modern #Top_bar .top_bar_right{    top: 0!important;    margin-left: 0!important; } …
    in Weird Ribbon Cart Comment by Phil September 2022
  • Hi, It could mean that your hosting has a copy of php.ini, and your changes have no effect. In that case, you should contact your hosting provider to increase this value for you. Best regards
    in PHP time limit won't update Comment by Phil September 2022
  • Hi, Unfortunately, there is no option to achieve that at the moment. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/113/your-suggestions-for-futur…
    in Template demo single product and more Comment by Phil September 2022
  • You are welcome, and always glad to help. The more I suggest joining our FB group. ? We just started with it, and we hope to build a huge and awesome community with you all there. Best regards
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Hi, Can you send me a screenshot showing this error page, please? Also please, go to Betheme -> System status, and check if your server environments are fine (have green ticks). https://forum.muffingroup.com/betheme/uploads/440/B4HK5F70BAPQ.png B…
    in BeTheme Comment by Phil September 2022
  • Hi, Great to hear that the update resolved your problem. If you have any other questions or problems feel free to ask. Also, I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: http…
    in Theme Troubleshooting Comment by Phil September 2022
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