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Phil

Phil

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Phil
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  • Hi, Please, got o Betheme -> Theme options -> Global -> Image frame, and set the style Zoom or Disable hover effect. https://forum.muffingroup.com/betheme/uploads/206/IJZ9MVGCAM4D.png Thanks
    in how to remove lens and chain from news preview Comment by Phil September 2022
  • Hi, Can you send me the structure of this form, please? https://forum.muffingroup.com/betheme/uploads/677/3J70WT6VYHE7.png Please, send it as a text. You can format it to be in a code block. https://forum.muffingroup.com/betheme/uploads/579/ETN28XAW…
    in Success message setting (newsletter form) Comment by Phil September 2022
  • We are just starting with this Facebook group, but we hope to build a fantastic community there with you all. ? Please tell me what changes you made in your text that do not affect the webpage, please? Attaching a link to this page and a screenshot …
    in Format of the Editor is not going live... Comment by Phil September 2022
  • So everything is working fine now? Is there anything else I can help you with? Best regards
    in WP Bakery is broken in New Update Comment by Phil September 2022
  • Please, check the following links: https://stackoverflow.com/a/34272780 https://jannah.helpscoutdocs.com/article/7-how-to-increase-the-php-max-input-vars https://www.heelpbook.net/2014/increase-php-memory-limit-xampp/ There you will find how to inc…
    in DevKinsta Comment by Phil September 2022
  • Hi, You need to open the Portfolio page with the regular edit, and there you will be able to set the featured image. https://forum.muffingroup.com/betheme/uploads/821/W6BZ6KNF0L17.png https://forum.muffingroup.com/betheme/uploads/080/TEI9AQKN0BMH.pn…
    in Portfolio featured image Comment by Phil September 2022
  • Hi, You have coming soon enabled on your website. Can you disable it for a while, and send a screenshot showing what you refer to, please? Thanks
    in Action bar text align Comment by Phil September 2022
  • Hi, These options are deprecated, and that is why you can see them in one wrap, and not in others. You can read more about deprecated options in the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ So no…
    in 'Wrap classes' not showing in all wrap settings Comment by Phil September 2022
  • Hi, Thanks for reporting. I have passed it to the dev team, and we will fix it. Best regards PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups…
    in PHP 8.0 Deprecated message for hex conversion when RGBA colour format is used in theme options Comment by Phil September 2022
  • Hi, These options are deprecated, and that is why you can see them in one wrap, and not in others. You can read more about deprecated options in the following article: https://support.muffingroup.com/faq/what-deprecated-in-the-bebuilder-means/ So no…
    in Don't have the full options in one section as I do in another pre built section Comment by Phil September 2022
  • Hi, You are in the correct topic category. ? The text editor uses TinyMCE which has its own styling and the theme options do not have an impact on that. That is why the text you type there differs from the text on the live page. Best regards PS. I…
    in Format of the Editor is not going live... Comment by Phil September 2022
  • Hi @aryanet Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks
    in pre-build website import not working Comment by Phil September 2022
  • Hi, Can you explain in more detail what is happening, please? Does the import hangs, or it shows some error message? Please share with us your PHPINFO file. If you do not know how to do it, please check this topic: https://support.muffingroup.com/ho…
    in Importing Demo problem Comment by Phil September 2022
  • Hi, Yes, you can do it. I suggest using a child theme, which you can read under the following link: https://support.muffingroup.com/documentation/installation-updates/#child-theme However, notice we do not provide help with such modifications. Best…
    in Custom Elements / Widgets Comment by Phil September 2022
  • Hi, This color can be changed in Betheme -> Theme options -> Colors -> Content. https://forum.muffingroup.com/betheme/uploads/316/Z1UXBD33JYWE.png However, if you want to change the color of this particular element, you would have to write …
    in Color setting Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
    in Problems after udate Comment by Phil September 2022
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
    in WP Bakery is broken in New Update Comment by Phil September 2022
  • Your Server Environment seems to be okay. We are unfamiliar with this tool, so unfortunately, I cannot tell what the reason could be. Please, check XAMPP or MAMP. They are the most common solutions, and I have not seen anyone who would say that have…
    in DevKinsta Comment by Phil September 2022
  • Hi, Did you import this pre-built website? The part you marked is a slider made with Slider Revolution. If you want to import this slider only to your page, check the following video tutorial: https://support.muffingroup.com/video-tutorials/how-to-i…
    in How can i activate Comment by Phil September 2022
  • It is due to the option in Betheme -> Theme options -> Performance: Builder local styles - Inline in the header. When you switch it to the External file, the template works. https://forum.muffingroup.com/betheme/uploads/327/L0MO9LGLRMAU.png We…
    in Updates 26.4.0.8 and 26.5 Problem on Templates Comment by Phil September 2022
  • We located the root cause of this problem and released the update. So please, update your Betheme to the newest version, and it will work again. Best regards
    in can't save setting changes Comment by Phil September 2022
  • It seems that your hosting provider did not set it up your server correctly. As a result, the server setting does not reach the Betheme folder. https://forum.muffingroup.com/betheme/uploads/371/L9HWL1EZWIYD.png Please, contact your hosting provider,…
    in Pages not updating Comment by Phil September 2022
  • Please send us FTP access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact. Notice! Please attach a link to this forum discussion. Thanks
    in pre-build website import not working Comment by Phil September 2022
  • Do you have any caching tools enabled on your server? If yes, please, disable them, and check if the problem persists. If you disable it, and it did not help, please, let me know. PS. I encourage you to check our Facebook group, where you can talk …
    in View on mobile Comment by Phil September 2022
  • Hi, Please, check the following article: https://support.muffingroup.com/faq/pclzip_err_bad_format-10-error/ There you will find a possible reasons why you have this error. Best regards
    in Getting error while updating theme Comment by Phil September 2022
  • 1) You can use the responsive options and create one section that will be visible for desktop, and a second that will be visible for mobile and style them differently. However, if you want to use custom CSS, you should be familiar with the media que…
    in Margin/padding below LOGO and navigation menu on phone. Comment by Phil September 2022
  • Please, try to use the Export/Import option on these pages. https://forum.muffingroup.com/betheme/uploads/117/TV1IZZQD2TU8.png Copy the content from one page, and paste it onto the second. https://forum.muffingroup.com/betheme/uploads/968/YQZRT60H5X…
    in Duplicate Page Comment by Phil September 2022
  • Hi, Can you download a fresh copy of Betheme from ThemeForest, and check if these problems persist, please? If this will not help, please send us the WordPress dashboard and FTP access privately thru the contact form, which is on the right side at h…
    in New Theme Issues Comment by Phil September 2022
  • Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
    in Updated theme but now site won't show any text or menu items Comment by Phil September 2022
  • If you added the reCAPTCHA via Elementor you should rather contact Elementor support. If you want I can help you change the colors of it with custom CSS code, but I cannot help with revealing it after completing the form. Best regards PS. I encour…
    in reCAPTCHA v3 NOT appearing on form Comment by Phil September 2022
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