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Phil

Phil

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Phil
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  • Great to hear that. If I can help with anything else, please, let me know. Best regards PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/bet…
  • Hello, Unfortunately, the Helper does not have an option to be open by default. To achieve such a display you would have to use the FAQ or accordion element. Best regards PS. I encourage you to check our Facebook group, where you can talk about Be…
  • Hey, Please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Notice! Please attach a link to this forum disc…
  • Hello, What version of WP, Betheme, and PHP do you have? Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. Thanks PS. I encourage you to…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • It should be placed here: https://forum.muffingroup.com/betheme/uploads/043/D63OHDR16MK9.png If it is not working please send us WordPress dashboard access privately thru the contact form, which is on the right side at http://themeforest.net/user/mu…
  • Hi, Sorry, but we provide this forum in English only. Rewrite your message in English, please. Thanks PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.…
  • Hi, Do you mean the changes in the BeBuilder or the Theme options? Best regards PS. I encourage you to check our Facebook group, where you can talk about Betheme and confront your experience with others: https://www.facebook.com/groups/betheme/
  • Hi, Do you mean the background color? If yes, please, go to Betheme -> Theme options -> Custom CSS & JS -> CSS, and there you will find the CSS code responsible for that, and you can change it there. Best regards PS. I encourage you t…
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Hi, Did you set up the Cooming Soon in the Theme Options? If yes, please, ensure you put the correct date format there (month/day/year). https://forum.muffingroup.com/betheme/uploads/321/WWEXH95E6GD1.png If the date is correct, please send us WordPr…
  • Hello! If you are having issues with deregistering your license key, want to manage your license key, or most importantly, you want to deregister a website that has been removed without deregistering it first, head to this topic: https://forum.muffi…
  • Please, try the following CSS code: .section-related-adjustment img{ filter: grayscale(100%); } .section-related-adjustment .image_wrapper:hover img{ transition: all .3s ease-in-out; filter: none!important; } If it will not work, please send us…
  • Hi, If you want to use the YOAST SEO plugin, you will have to use the Builder -> SEO option. You can read more about it in the following article: https://support.muffingroup.com/faq/builder-seo/ Best regards PS. I encourage you to check our Fac…
    in Yoast seo Comment by Phil September 2022
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, create a file as you did with the PHPINFO (you can name it test.php), and in this file put the following code: <?php echo ini_get( 'max_input_vars' ) . "\n"; echo ini_get('max_execution_time') . "\n"; echo ini_get('max…
  • FYI we received your message, but we are still investigating this. As soon as we find the root cause, I will let you know. Best regards
  • The license key is not registered there, and I could not properly investigate this issue. Please register it. You can register unlimited subdomains with one license key, as long as the main domain is registered under the same key. This also applies …
  • We have checked the logs on your FTP, and there is not enough memory on your server. /logs/2022/09/28-error.log mmap() failed: [12] Cannot allocate memory Please, contact your hosting provider to resolve this. Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to resolve that. Best regards
  • Please add the border-radius to the previous code: .mcb-sidebar .widget_product_categories ul{    background-color: #213705; border-radius: 20px; } Best regards
  • Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
  • There are no other options to achieve that than the ones I mentioned in my previous message. We have no element that would display the videos in such a way as on your screenshot. Best regards
  • Your server settings seem to be fine. Please send us WordPress dashboard access and FTP privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Can we…
  • Hi, Please, use the following CSS code: .mcb-sidebar .widget_product_categories ul{    background-color: #213705; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
  • Hi, Please, go to Betheme -> System Status, and check if the Server environment meets the requirements. https://forum.muffingroup.com/betheme/uploads/984/POINIOW0D7A7.png Best regards
    in DevKinsta Comment by Phil September 2022
  • Hi, Can you tell me how did you duplicate the content, please? It looks like there is first section missing, and the menu is not visible because of that. Best regards
  • Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
  • Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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