Phil
Phil
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- Phil
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We have checked the logs on your FTP, and there is not enough memory on your server. /logs/2022/09/28-error.log mmap() failed: [12] Cannot allocate memory Please, contact your hosting provider to resolve this. Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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Please, check the following article: https://support.muffingroup.com/faq/bebuilder-content-different-from-frontend-missing-styles/ There you will find an explanation of how to resolve that. Best regards
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Please add the border-radius to the previous code: .mcb-sidebar .widget_product_categories ul{ background-color: #213705; border-radius: 20px; } Best regards
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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There are no other options to achieve that than the ones I mentioned in my previous message. We have no element that would display the videos in such a way as on your screenshot. Best regards
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Your server settings seem to be fine. Please send us WordPress dashboard access and FTP privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will check what might be the reason. Can we…
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Hi, Please, use the following CSS code: .mcb-sidebar .widget_product_categories ul{ background-color: #213705; } Put it in Betheme -> Theme options -> Custom CSS & JS -> CSS. Thanks
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Hi, Please, go to Betheme -> System Status, and check if the Server environment meets the requirements. https://forum.muffingroup.com/betheme/uploads/984/POINIOW0D7A7.png Best regards
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Hi, Can you tell me how did you duplicate the content, please? It looks like there is first section missing, and the menu is not visible because of that. Best regards
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hi, You have low max input vars and max input time values. https://forum.muffingroup.com/betheme/uploads/746/QIDI9OVS9JS7.png Please, contact your hosting provider to increase these values to recommended ones, and check if the problem persists. Bes…
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Hi, Please, go to Betheme -> Theme options -> Global -> Navigation & share, and uncheck the Sticky arrorws option. https://forum.muffingroup.com/betheme/uploads/137/NASBWQPJ2HDT.png Best regards
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Hi, Please, go to Betheme -> Pre-built websites find there the sketch demo, choose to install it, but select "Selected data only -> Content", and when you will be asked to reset the database, skip this step. Then it will import this …
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Hi, Unfortunately, there is no option to change the number of columns on mobile for the gallery. If you would like to see this feature in future updates, please, let us know on the following topic: https://forum.muffingroup.com/betheme/discussion/11…
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Hi, Can you explain in more detail how would you like to change the width of it, please? Also, the post differs from your screenshot. https://forum.muffingroup.com/betheme/uploads/318/VCBQALDW7JD6.png Do you still need help with it? Best regards
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hello, Please, turn off all of the plugins, refresh your cache, and check if the problem persists. Moreover, if you use a child theme, switch to parent, and recheck it. If this will not help, please send us WordPress dashboard access privately thru …
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, Please, go to Betheme -> Theme options -> Shop -> General, and check if you do not have Catalogue mode enabled. https://forum.muffingroup.com/betheme/uploads/020/7PEMDYXHRQ61.png If it is enabled, disable it. If it is not enabled please…
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Hello, Please share with us your PHPINFO file. It's really necessary right now. If you do not know how to do it, please check this topic: https://support.muffingroup.com/how-to/how-to-create-phpinfo-php-page/ Thanks
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Hi, There is a new update. Please, update Betheme to the newest version, and check if the problem persists. Best regards
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Did you use the variations from WooCommerce and Betheme, or do you have some external plugins for them? It should work fine, but I cannot guarantee it if you are using some third-party plugin. You can test the template by assigning it to one product…
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Did you create a copy of your website with the duplicator? If yes, please please send us WordPress dashboard access to it privately thru the contact form, which is on the right side at http://themeforest.net/user/muffingroup#contact and we will chec…
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Hi, Please always attach a link to your website so we can check it out. If the page is offline(localhost), then our help will be limited. You will have to contact us when the page is online. Also, please make sure that the page is not under maintena…
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You entered the wrong place. On your screenshot, I can see that you edited the Section, but you should edit the wrap on the left. Best regards
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Great to hear that. If you have any other questions or problems, feel free to ask. Thanks