alanglotz
alanglotz
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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the theme was stuck in maintenance mode due to an incomplete update. Is the directions at the link above the only way to update BeTheme? Is there no longer a way to update directly from the Wordpress dashboard? I don't have the most recent version …
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thank you, that solved the problem.
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Please see http://texasprivatewealth.com. Is there a way I can send you site access so you can go in and look at the code? My clients are really bothered by this white space so I want to make sure we fix this for them, and I thank you for your hel…
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The "minimalist" option was selected, so I deselected it. The problem remains, big white space in mobile website right under header, as shown in photo above. Problem exists when minimalist is selected and when it is not selected. Let me …
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Okay, that helped. Thank you, I did not understand the problem earlier, but your explanation helped.
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Sorry, no. Same problem. Go to texasprivatewealth.com and scroll down. See screenshot below as proof. http://pasteboard.co/SBi8RQ4.png Same issue in Chrome/Firefox/Safari. I am using most recent version of Be theme (just updated 5/31/15) and here i…
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Okay, thanks.
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Thank you for your help, that worked!
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Okay, now this fix has created another problem. site is : texasprivatewealth.com On mobile devices, the logo is now no longer responsive, and is "pinned" to the right side and will not center itself responsively. How can we make the log…
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That does not help. Menu is still hanging off of edge when you shrink window horizontally.
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Please go look at the site: texasprivatewealth.com. Scroll down on the site. See how the menu items in the sticky menu are coming down onto the page and mixing with the text on the page? That is the problem. Everything is not fine. This problem re…
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I fixed the problem with the footer, thank you!
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http://www.texasprivatewealth.com/ Move the browser window to shrink it, and you will see menu hanging off of left side of page as in screenshot. Thanks for your help!
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Even with that code, we are still having same issue. Can you help me trouble-shoot, please? Here is all the CSS I have in the site CSS area: #Top_bar #logo img { max-height: 100%;}@media only screen and (min-width: 960px) { #Top_bar #logo img { ma…
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That worked, they are gone, but now it is causing another problem: when the sticky menu drops down upon scrolling, the menu titles now come down onto the slider. You can see the issue by going to TexasPrivateWealth.com. Scroll down, see now how the…
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I added that to the custom CSS. The arrows are still there, faintly below the slider. You can see them here: http://www.texasprivatewealth.com/
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site is online: texasprivatewealth.com See how small the logo is? I have put it in at 900 x 326 size and still it is very small. Also I have put in retina logo at 2x size. Thanks for your ideas.
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Where do we find these shortcodes? They are not in the BeTheme documentation here: http://themes.muffingroup.com/betheme/documentation/#muffin-builder
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Oh, I would like to know this too. I expected it to be an option in Muffin Builder, and it is not there.
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Page is under construction. Here is screenshot: http://snag.gy/5wKVE.jpg
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Sorry, pasted wrong thing. See here: http://snag.gy/ChT1m.jpg In addition to the navigation bullets on the slider, there is this extra navigation area below. I've never seen this before, and I have used Revolution Slider a lot. Can you help me get …
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Okay, I see what you mean. I updated the theme. Thank you so much!
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I looked at the page you linked to, but don't understand the answer. Can you please just tell me what to do to make it so that menu items do not run together on the menu bar when the page is scrolled?
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I am still waiting for an answer to this question. Can you please answer?
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Sounds great, I will add a shortcode to the footer. Can you please tell where I will find this shortcode? I cannot find the list of shortcodes. Thank you.
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Okay, I am looking in BeTheme options, and I don't see Responsive. Which section is it in: Getting Started, Layout, Colors, Fonts, Translate?
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Go to thepowermat.com. All the background images are present, and on Chrome, Firefox, and Safari. Screenshot here: http://snag.gy/Er74g.jpg See the background image of the bodybuilder? Now try looking at the same site on a mobile device, and you a…
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Found the problem, it was the NinjaKick contact form. Thank you!
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See here for screenshot of white line: http://cl.ly/image/28201y141Q1G?_ga=1.235199113.947184061.1429285579
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http://thepowermat.com/contact-us/ image here; http://cl.ly/image/083j3a022h2Y?_ga=1.4503227.947184061.1429285579