biotrace
biotrace
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- biotrace
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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I'll need to send login details.. Please let me know how to send privately.
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Hello - Thanks for the follow up. Please note the following actions have been taken: * Delete the betheme folder completely and upload most recent * Disabled all plugins * Cleared cache * Disabled all custom CSS This is on a staging server. Pro…
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Hi there - It was due to a .htaccess rewrite rule. Thanks
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https://dev.biotrace.co.nz
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This may be a javascript issue on our dev server since we are using a subdomain. If you have any other reports of the same issue please let me know.
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Hello - I disabled all plugins on our dev server. And have replaced our betheme folder with a fresh copy of the latest Betheme. Even with all other plugins disabled, unfortunately, our menu is still removed as soon as Woocommerce 3.01 is activated.
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Great, that's good to hear! In the meantime, is there some code that we can adjust slightly so we can enable it now? Thank you in advance :)
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Hello - The issue was due to a conflict with the Ultimate Member plugin. This issue was resolved by editing the plugin code. Thanks!
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Ok, thanks for letting me know. I hope you would consider this as a future update :)
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Awesome - Thanks for the quick reply! :-bd