calingtoncastle
calingtoncastle
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- calingtoncastle
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hello, We're having a problem with the text being cut off; please see the image below. The browser that was having the problem was Microsoft Edge. I looked at it using Chrome and there's no problem. In other words, the text is cut off when you're us…
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Hello, please watch this video about the instructions: https://drive.google.com/file/d/1aFsKys2poWeU659G9vnZtycKvpHweuj_/view?usp=sharing
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Hello, The captions on the images are a little too light. Can you give me the sitewide CSS so I can adjust it? Please see the attached image. The page I took the image from is https://calingtoncastle.com/production-team/ Thanks, JL https://forum.muf…
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Hello, I have a second question, it's actually a problem. I've changed the hamburger button location (for mobile) to be on the right-hand side of the screen, but it's still persisting to be on the left-hand side. Please see the attached image. Webs…
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Thank you for the code, it works really good. \ I have another question: is this possible - when somebody clicks on a link, it'll go to that page and the website will automatically scroll down to a certain spot on the page? Would that require additi…
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Hello, I went through all the settings so I wouldn't have to send you another message, but I couldn't locate what I needed. Please see the attached image. How do I change the line's color when you hover over an image? How do I add spacing/padding to…
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Hi there, I appreciate your help in the last message. I have 3 more questions for you. I made a video, which you can find here: https://drive.google.com/file/d/1tWq71RwEIllvXZgk4k0yJZwJDqMOuk1V/view?usp=sharing Thanks, JL
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Hello, Here's what I mean about the "More" button: https://drive.google.com/file/d/1DG04g51-2RYuXJaGIHBAtZXZD7c19d1o/view?usp=sharing Thanks, JL
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Ok, thank you. Another question: when I'm building a page and accidentally delete the "Read More" button, how do I get it back? It's not in the list of Elements. Thanks, JL
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Ok, thank you. I have another question. Note that I'm not sending you multiple questions at once; I'm sending them one at a time. Here's the next question: https://drive.google.com/file/d/1l9cB0WiLqvcP-JK-R9x1fXMPPJHbYAa-/view?usp=sharing Thanks, JL
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The website I referred to in the last video is www.calingtoncastle.com.
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Hello, I have another question. I made a video, which you can find here: https://drive.google.com/file/d/19b8ED13bjOmMsMBJTyben_swqPM3VeEl/view?usp=sharing Thanks, JL
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Update: please disregard all. The image is appearing at the top of the home page, and I got everything else working. Blessings, JL
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The problem on the home page still exists; I still need help with it at www.rafeller.com. Why is the image showing while in incognito mode but not on my regular Chrome browser and not on my friend's computer? I made another video; here it is: https:…
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Never mind about the text in the menu (upper left-hand side of the page; the default BE THEME AUTHOR text), I found the setting. Thank you, JL
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Hello, The homepage, main image is still missing, except for in incognito mode (see video below). The object cache and static server cache were deleted before testing. The image is missing on my friend's computer as well. Thanks, JL Video: https://d…
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We're also having the problem of seeing the items in the submenu. www.rafeller.com. I have a small screen on my MacBook Pro, but it needs to be fixed nonetheless. https://forum.muffingroup.com/betheme/uploads/546/FY9BD7YHYSKZ.png
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Thanks for the information and code, it fixed that problem. We have another issue. I made a video, which you can find here: https://drive.google.com/file/d/1LhDVjpKqFNigxpfxH-E5K7uDGCQYMiW5/view?usp=sharing Thanks, JL
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Hello, About the same URL, www.rafeller.com, I made a video about a few more things. The main image on the front page overlaps the books below; the image is repeating despite the settings changed, and the text on the front page is not where it shoul…
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I'm so sorry about that, here's the live website: www.rafeller.com. Thank you, JL
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Never mind the auto draft remaining on the menu; it finally disappeared. Thank you. I have another question: right now, when you hover over an item in the menu that has a submenu, the items in the submenu appear, but most of the items are below my s…
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Sorry for the late response. I just tried to edit the front page, but I got this again when I pushed "Preview Changes." https://forum.muffingroup.com/betheme/uploads/849/NAZRE7YK1JIE.jpg Can you fix this? It makes editing the front page i…
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Can I just send you the credentials to log in to WordPress? I'll send it in a contact form. JL
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What's wrong with this? https://drive.google.com/file/d/1r5CMB-YHZEkV5WpWhawSDYlrdyrUpDUA/view?usp=sharing
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What's this? I've seen this before. It makes editing the web page impossible. This is the home page, but it shouldn't matter. Thanks, JL https://forum.muffingroup.com/betheme/uploads/607/FJPUI8G0WA3Y.jpg
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Hello, We have another issue. Should I have created another forum or still use this one? If you look at the attached images, you'll see text on the right-hand side of the images for the mobile version of the site. How do I fix that? The pages are he…
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Yes, you have been helping, come to think of it. Pardon my lack of memory, we've been working with other people with their plugins that we bought and forgot that you've really helped us. Thank you, and sorry about that. There's another issue that I…
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If you won't help me get the grid back, can I please have my money back for support that I paid for? It was $47.98. JL
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I'm using BeBuilder, but I still can't get those boxes on the front page like we had it before. I remember now what the front page looked like before it changed: it had 6 boxes, 3 on top of the other 3, that previewed other pages of the website. How…
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Can you tell me how to get the grid back on the front page of our website? It's a difficult question to answer, I know, but it needs to be changed back and I don't know how to do it. Thanks.