cdiforest
cdiforest
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Thank you!
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Thank you. I will reply if we have any further problems. Is this something I can have you fix on the other two websites that are having the same problem? Or has it been fixed in the theme update?
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Thank you, done.
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Ok, so two of the sites are using WC category templates. The third is set to the entire shop. I have the newest version of Betheme for all of them. After updating BeTheme on one of the two that is set to categories, the categories reset to All arch…
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So I'm sorry to say that we are still having issues with the woocommerce BeTheme templates resetting to default. I have 3 websites that are all exhibiting the same behavior: Winnie Industries: WP Engine hosting, many WooCommerce BeTheme templates us…
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Thank you very much!
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This worked! Cleary there was a problem with Pressable, moving to WP Engine has resolved the problem. Thank you for helping get to the answer.
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Also do you think it is a PHP max input vars issue? I can most likely have that raised. Maybe I'll try that first and see if that resolves the issue before I move from Pressable to WP Engine.
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Ok, yes, I can try moving it to another hosting account. I'll let you know what happens.
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Ok, I thought that was the answer. Yes, when I assign the templates to a WooCommerce category, they initially work, and then revert back to default, non theme a little while later. Essentially not assigned, even though they look like they are assig…
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For instance in the theme options, it only shows that 5 templates are being used, but there are more than that. Perhaps there is a limit that is inhibiting the use of more templates. https://forum.muffingroup.com/betheme/uploads/754/MXYTUBG2AWFR.png
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Is there a max number of Woocommerce templates that can be used? For the last 2 weeks I've only had 3 active and they have stayed correct. Now that I've gone back to activating the remainder (9 total for the shop), they aren't working correctly.
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Thank you so much! I really appreciate the help!
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Done. I've never seen this before and I've built a TON of websites with BeTheme. Thank you for taking a look.
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So I'm going to create pages instead of templates for the main landing pages. The only one that I"m going to try to work with is the template for individual products called Products. I have to get this website working so that I can launch it. I…
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You are doing it correctly, it just takes a while before the template stops working. If you check the same page your referenced using the template: https://winnieindustries.mystagingwebsite.com/product-category/j-hooks/ you can see it's reverted. It…
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It seems as though ANY plugin activation triggers it. Not a specific plugin, but EVERY plugin. That doesn't seem like a plugin conflict, it seems like a flaw. I've tried saving the templates and activating one plugin at a time to find out if there …
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It seems like it takes a couple hours at a minimum. I resaved the templates on Friday afternoon - they worked then and came back and checked them on Sunday and they were no longer working. I think there was one day I saved them in the morning (9-10…
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Thank you. Done.
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So I've turned off all the plugins as requested except for WooCommerce and I'm still having the same issue. What is the next step?
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I will try that and reach back out on Monday if the problem still occurs. Thank you.
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I have a simple request, building a complex mega menu is very time consuming. I would love it if you added a Layout filter to the pre-built websites you offer that are utilizing the complex mega menu functionality. That way I could load up a templ…
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Thank you so much!
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Ok, I have the newest version of Betheme in there now. (Sorry for the delay, I had the flu) Let me know next steps please.
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I am able to click through and highlight the area that the plus should be, so the link portion is active. I'm trying to update to the newest version of Betheme per your request, but it's throwing an error which is weird since we've been using the sa…
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Thank you, I have replaced the wp_config file with a fresh copy and it resolved the problem. I will keep an eye on it to make sure that it's not corrupted again. Thank you for pointing me in the right direction!
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So that is a must use plugin with WP Engine hosting. I can't remove it or it will just regenerate. We host 35 websites on WP Engine with at least 22 of them using Betheme and I'm not experiencing this issue with any other site so I wouldn't think t…
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Thank you, I have sent the email.
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I loaded both through ftp and then reactivated them in order of parent and then clean child theme. Options are still not showing up. Very bizarre.
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When using a large image (1920 px wide) in the image builder block, it's overlapping other builder items and makes using the builder clunky. All of a sudden I can no longer view any changes through the page Preview. It only shows a blank page with t…