joseantoniodeluis
joseantoniodeluis
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- joseantoniodeluis
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi, That's great. Thanks very much again Jose
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Thanks very much for your help!! I would also like to ask you it there is any way to increase menu items font size on mobile. I have tried to do it on Betheme Options and it works, but only for desktop version. Thanks again
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Hi, Thank you very much. Actually I had disabled BeBuilder in Theme Options > Global > Advanced I didn't remember I had disabled it, but now I have realised I got a issue in December 2021: I couldn't make scroll when editing posts and pages,…
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Hi, It works! Thanks!
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Hi again, Excuse me, it is not neccesary you check this issue, I have found out what was wrong: I'm using a size of 1170 px heigh in images for featured images in portfolio: nevertheless, there was an image of 1169 px in one portfolio item, and ju…
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Thanks, I have just send access to wordpress dashboard through themeforest contact.
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Ok, thank you, I will do it
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Thank you, I have already sent you php info through http://themeforest.net/user/muffingroup#contact.
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Hi I suppose it is secure to share this info here, isn't it?
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Hi! I fount out it: the problem was related to the "Cookies Consent" plugin, I have just change this plugin. Thanks very much!!!
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Fine, done!! Thanks for your help!!
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Hi again I would like to know, if possible, how many buttons (1, 2, 3, 4...) are going to be displayed in blog section before it displays only the first and the last number with the ellipsis sign in the middle. I mean, now I get two files of number…
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Hi I understand, I have seen you recommend the plugin WPML, wich is a not free plugin for translations. Do you mean I should purchase this plugin just to translate two strings translations ("Remember Me" and "Log In")? Thanks a…
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Thank you for follow up this issue. I will inform you in case I found out any detail which could serve to clarify this issue Kind Regards
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I understand it is useful to check this issue, of course. I have just sent you my credentials through https://themeforest.net/user/muffingroup#contact Thanks
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Ok, thank you, but I think it is not neccesary because I see I can create a new user wich is not going to get this issue (as the user I created for you does not get this problem). Only if you think it is a good idea to take a look to this issue for…
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Eureka!!! You are right: the problem does not exists when I log in the user credentials I have sent you!!!
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Hi I have checked this issue on incognito mode and on two different computers... and I can't scroll posts when the Muffin Builder Visibility is on. As you can remember, I get this issue in rshecc.atodaplana.es, and it was solved following your inst…
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Ok. This issue appears in every browser (Chrome, Firefox, Safari....), I don't understand why does not appear for you... Could it be related to my computer (I work on iMac, Apple)?? Anyway, I will follow your instructions. Thanks again
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Ok, I have just send an administrator access thru themeforest Muffin group contact. Thanks
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Hi again I'm afraid though this issue was solved in my web rshecc.atodaplana.es, now I get the same issue in rshecc.es once I have update to 25.1.6.1 version I have followed your instruction (Hide Muffin Visibility in Theme Options - Advanced and s…
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Thanks very much, I have just registered the theme through Betheme Dashboard. I will update theme and bundled plugins, hope everything's gonna be ok now. Thanks again
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Hi OK, it is a beginner's mistake!! I have registered two webs (first, rshecc.atodaplana.es, and after that, rhsecc.es) using the same license key!!! Actually, I purchased some montsh ago a new license for rshecc.es but I did not use it. I suppose…
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Hi Sorry for my late reply, but I've been out these days. Today I have tried to update these Bundled Premium Plugins (Layer Slider and WP Bakery Page Builder) and I couldnt. The message is "The package could not be decompressed (unzipped). T…
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Hello I have tried to update plugins, but there was also a message of error updating Finally, the server support has activated those plugins from Plesk, cause I couldn't activate them from wordpress dashboard. I don't know the reason why those plugi…
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Excuse, I forgot to tell you the web where I've got this issue: it is https://rshecc.es/
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Hi, I have activated Muffin Builder again and now I can scroll posts. Thanks for solving this issue Jose
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Hi, Thanks very much for your help. Actually the issue is fixed after hiding Muffin Builder Visibility!! I suppose that means I can not use Muffin Builder or, in any case, I have to display it if I want to use it and, after that, hide it again in …
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So sorry, I have just replied to the mail sending this discussion link. Keep waiting Thanks
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Hi, I have just sent you dashboard access to rshecc.atodaplana.es through http://themeforest.net/user/muffingroup#contact Please, notice (I have just realize right now) that this issue is on Firefox: in Chrome I can scroll when editing posts Thank…