rjoana
rjoana
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License key verification
We do not store any license keys, it is for verification purpose only if support expired
Where can I find my purchase code?Comments
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Hi Pablo,Thank you very much for your help! Looking forward for the update.Cheers
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So how do you explain that was working before properly? I just test create a page with muffin builder, adding a image: https://www......pt/test-retina/But as you can see the issue persists... Thanks for your help.
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Thanks for your quick answer. But I don´t understand why this issue is happening now... Before the update 21.0.2 everything was working fine - All images @2x were loaded without any problem and pages are builded with WP Bakery since the begin. Furt…
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Thanks Pablo, I just use the plugin to migrate old urls.But the same issue continues... All the images appear pixelate, because @2x is not loading automatically. When I open the inspector, the images listed are without @2x. I hope you can help to so…
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Link: .... thanks
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Hi,I still have the same problem... And analysing my website with inspector, I just realise that retina.js script is not loading... I hope you can help me to solve this issue.Thanks
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Hi,Sorry, I want to say 21.0.2 version. Betheme is up to date. After disable all of the plugins and clear the cache the issue continues.
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Thanks for your quick answers. Hope you find the solution.
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Just check and retina is not disable.url: (...) Under " Certificación Internacional" > (Tab) Certificaciones Observation: Images just appear if I refresh the page.