seth_romme
seth_romme
My BeTheme won't update. It keeps erroring out. My other website (also using BeTheme) did the same thing and Support was able to Disable all plugins, then run the update and it worked. I checked the box of all my plugins, Bulk Deactivated, ran the theme update, to no avail. What am I missing? Is there a different way to disable all plugins?Here's the error code I'm getting:Updating Theme Betheme (1/1)
Downloading update from http://api.muffingroup.com/theme/download.php?code=ab5d5f85-2d8b-4213-a06a-c96a360b8a42…Unpacking the update…Installing the latest version…Theme update failed.
An error occurred while updating Betheme: The package could not be installed. The package contains no files.
Disabling Maintenance mode…
All updates have been completed.
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Hi. I sent in the information via contact form. Thanks. Edit: How do you disable all plugins and run the update? I went to plugins-bulk select-deactivate. Then ran update, but got the same error? I also went into cPanel-wp-content-plugins-and rename…
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Hi. I deactivated all plugins and tried to update. Same error message. What can I try now? My Host had no ideas what they could change on their end to fix this either...thanks.
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Hi. cURL is enabled on my domains and has been. cURL version 7.36.0.I have BeTheme on 2 separate domains and am getting this same error.My host provider (GoDaddy) said based on the error code it's because either 1) the file format of the update is n…
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Do I want CURL enabled or not? I'd like to know which way I want it before contacting them. Also, updates in the past always worked just fine, is this something new that the latest BeTheme 20.9.8.3. requires? Thanks