tracym17
tracym17
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I realise I posted a new discussion around this - so I thought i would comment here again as Nitropack after 2 weeks has found that it is not nitropack .... it is the theme code in the styling. It only happens on this website not on all websites (ot…
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https://www.canva.com/design/DAGVDcZrolc/eoROesC1L7vkZZPx_lzMVA/watch?utm_content=DAGVDcZrolc&utm_campaign=designshare&utm_medium=link&utm_source=editor
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hi there We deleted the page and remade a new page - nothing worked to fix.
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Hi there yes I did - they cannot find what is wrong even :(. we turn off Nitropack, and nothing changes in terms of the cache stored on the website, we looked at konsole h files on server, no stale cache there either....... we do not know now.. you…
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Hi, I just logged in and i see you changed the parameters, So I refresh the home page again and the video loads - BUT - WITH THE OLD CACHE with that left aligned video that then moves the video centre, and the bottom black curve corner opacity image…
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Hi, no i did not ....the video has no sound ....... so the parameter is set to autoplay. That is all.
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Re: mute parameter - I did not see this message ... I will take a look at this and revert if it works or not thanks.
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Hi there... i Have sent you login access to this website I need to put it back into maintenance mode as we are only launching now on Monday 28 October 2024. Please advise <3 thankyou
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Thank you. I just wonder if I have not set up the W3 Total Cache plugin correctly ? It is very confusing and highly technical. Hope this link works for you to watch the video home page issue i am having ... https://www.canva.com/design/DAGUlYhAJBU…
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Hi there I have 2 awesome plugins to suggest: https://nitropack.io/ https://wordpress.org/plugins/woo-product-country-base-restrictions/
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How do i send you a video of what we are seeing????? As pictures won't work here for what I am talking about.... Thanks for the help. It has been tough this time around not sure why so much is going wrong :( 1) how will i know if we have a cachi…
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Hi there - I have jet pack? other than the w3 also which does not seem to clear any cache not as good as nitropack did it :( Please make nitropack compatible I beg you its so good!!! We see a very OLD version of the first video we loaded with a …
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Hi it was NITROPACK - i use Nitropack on all of my betheme bebuilder websites i wonder why this website had an issue with nitropack :( No need to reply - i had to turn on an off plugins more than once till i got some results....
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Hi there - I have deactivated ALL PLUGINS and we still do not have working element animations. I have cleared cache I have checked in different browser I have done it all. Please advise. Thank you.
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I will chat with my team and let them know thank you. Appreciate your time.
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Hi Phil - we have always used all of the plugins that are currently being used on the website? And we exclusively use Betheme? So what is the issue :( betheme has always been so user-friendly but I feel like we are not getting the same quality exper…
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Hi there, I have sent you access to the backend.. I will turn off Nitropack .... this is our cache and minifying plugin.... let me know if you need logins again? Thank you.... Also, the table of contents wont work for the same reason as the bullets…
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Invite and info just sent :)
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Hi there - https://erongo-offshoresafety.com/ scroll down till you see the below location: Agenda: day 1 , day 2 section. https://forum.muffingroup.com/betheme/uploads/277/710QQ9RBDJNY.png
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Hello, I had to remove animations while showing the site to the client let me add animations now and send you the link: https://erongo-offshoresafety.com/ take our survey is animated vision, mission also animated but not showing on home page I am …
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Thank you phil! Such a pity because ninja forms is way nicer than wp forms and so much faster and easier to build. But we will try use wp forms or mailchimp etc Appreciate your response.
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Hi there, I have decided. to go a different route i need to publish the site, I would still like to know how this is resolved for future work please..... this page wont show the anchor link anymore but do you know what is going wrong with your fix p…
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Please visit https://www.ohlalaenglish.com/what-is-the-o-l-l-e-process/ to see what I am talking about thank you so much!
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Hi there... I did this fix but it is still not resolving the issue,,... the anchor id placed in ID is not making any difference to where it drops... it is still dropping to half way through the paragraph and NOT at the top of the div or section. pl…
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Hello, it is disabled, please refresh your browser and try again. Thank you.
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https://www.ohlalaenglish.com/what-is-the-o-l-l-e-process/ Apologies, ... there you go.
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I FIXED IT don't worry about replying! thanks for your help phil.
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Hi Phil I hope you are well? This applies to ALL CONTENT on every landing page not just the video please... all images on the whole website there is a margin on either side please help It changed desktop video only it did not change MOBILE VI…
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Hi I have fixed it thanks so much..... need to reply to above message.